Alerts and Emails Sent By Compass

	Area	Task that initiates the email or alert	Format (Email or Alert)	Recipient	Email Subject (if relevant)	Message Content
	Collaboration powered by Smartsheet   |   Report Abuse
1	Adults in Scouting	New adult who has not had any previous roles is added to Compass	Email	Appointment Secretary and line manager	Action required - A new adult member has been added to Compass	This is an automated message from Compass. A new adult member <FirstName> <LastName> Membership Number <MembershipNumber> <role>, <role location> has been added to Compass with effect from <start date> by <FirstName> <LastName> (Membership Number <MembershipNumber>) . Please ensure that this member progresses through the relevant appointment process for their role and that they complete and validate Getting Started training for their role if required. In addition, please ensure that a disclosure check is requested for this member if required. More information on which roles require disclosure checks can be found in this table. [Link to table at end of appointments process chapter in POR that outlines which roles require disclosure.] Kind regards, The Scout Association.
2	Adults in Scouting	New role added to existing member or role replaced	Email	Appointment Secretary and line manager	Action required - A new role has been added to an adult member on Compass.	This is an automated message from Compass. A new role has been added to <FirstName> <LastName> Membership Number <MembershipNumber> <role>, <role location> with effect from <start date> by <FirstName> <LastName> (Membership Number <MembershipNumber>). Please ensure that this member progresses through the relevant appointment process for their role and that they complete and validate Getting Started training for their role if required. In addition, please ensure that a disclosure check is requested for this member if required. More information on which roles require disclosure checks can be found within POR: The Appointments Process. Kind regards, The Scout Association.
3	Adults in Scouting	Full role closed (ended satisfactorily), which is the Member's final role	Email	Member	Thanks for the time you've given to Scouting.	Hi <name>, This is an automated email to confirm that your role as [role] at [location] has been closed on Compass, The Scout Association’s membership database. We’d like to take this opportunity to thank you for all the positive contributions you have made to Scouting during your time in this role. If you would like to be considered for future roles you can speak with those involved in Scouting local to you, or contact the Scout Information Centre who will be able to provide support. You can also stay in touch by following us on Facebook and Twitter. Regards, Wayne Bulpitt UK Chief Commissioner
4	Adults in Scouting	Full role closed (ended unsatisfactorily), which is the Member's final role	Email	Member	Your Scouting role has now been closed.	Hi <name>, This is an automated email to confirm that your role as <role> at <location> has been closed on Compass, The Scout Association’s membership database. We’d like to take this opportunity to thank you for your time in Scouting. Regards, Wayne Bulpitt UK Chief Commissioner
5	Adults in Scouting	Any role is changed to full	Email	Member	Congratulations - your Scouting role XXX [role name] has been made full!	This is an automated message from Compass. Your Scouting role <role name> has been made full. Well done on successfully completing the appointment process for your role. Kind regards, The Scout Association.
6	Adults in Scouting	A Member's full role is replaced	Email	Member	Your new Scouting role has been added to your membership record.	This is an automated message from Compass. Your new Scouting role <role name, location> has been added to your membership record and has replaced role <role name, location>. Kind regards, The Scout Association.
7	Adults in Scouting	Membership Cancellation (Reason selected is: Member has no active roles; Member resigned; or 'Other')	Email	Appointment Sec	Closure of Membership confirmation	This is an automated message from Compass. Membership has been closed for <FirstName> <LastName> (Membership Number <MembershipNumber>) by <FirstName> <LastName> (Membership Number <MembershipNumber>) . Kind regards, The Scout Association.
8	Adults in Scouting	Membership Cancellation Approved - Cancelled following Suspension only	Email	Requester	Membership cancellation request has been approved.	This is an automated message from Compass. Your request to cancel the membership for <FirstName> <LastName> Membership Number <MembershipNumber> has been approved by <FirstName> <LastName>. Kind regards, The Scout Association.
9	Adults in Scouting	Membership Cancellation Approved - Cancelled following suspension only	Email	Appointment Sec	Cancellation of Membership request approved	This is an automated message from Compass. Role cancellation for <FirstName> <LastName> (Membership Number <MembershipNumber>) has now been approved by<FirstName> <LastName> (Membership Number <MembershipNumber>) . Kind regards, The Scout Association.
10	Adults in Scouting	Membership Cancellation Rejected - Cancelled following Suspension only	Email	Requester	Membership cancellation request has been rejected.	This is an automated message from Compass. Your request to cancel the membership for <FirstName> <LastName> Membership Number <MembershipNumber> has been rejected by <FirstName> <LastName>. Kind regards, The Scout Association.
11	Adults in Scouting	Membership Cancellation rejected - Cancellation following suspension only	Email	Appointment Sec	Cancellation of Membership request rejected	This is an automated message from Compass. Role cancellation for <FirstName> <LastName> (Membership Number <MembershipNumber>) has been rejected by <FirstName> <LastName> (Membership Number <MembershipNumber>) . Kind regards, The Scout Association.
12	Adults in Scouting	Suspension Approved by Commissioner	Email	Requester	Suspension request approved.	This is an automated message from Compass. Your request to suspend member <FirstName> <LastName> Membership Number <MembershipNumber> has been approved by <FirstName> <LastName>. Kind regards, The Scout Association.
13	Adults in Scouting	Suspension rejected by Commissioner	Email	requester	Suspension request rejected.	This is an automated message from Compass. Your request to suspend member <FirstName> <LastName> Membership Number <MembershipNumber> has been rejected by <FirstName> <LastName>. Kind regards, The Scout Association.
14	Adults in Scouting	Un-Suspension approved by Commissioner	Email	requester	Un-suspension request approved.	This is an automated message from Compass. Your request to un-suspend member <FirstName> <LastName> Membership Number <MembershipNumber> has been approved by <FirstName> <LastName>. Kind regards, The Scout Association.
15	Adults in Scouting	Un-Suspension approved by Commissioner	Email	Appointment Sec	Un-Suspension approved	This is an automated message from Compass. <FirstName> <LastName> (Membership Number <MembershipNumber>) has now been un-suspended by <FirstName> <LastName> (Membership Number <MembershipNumber>) . Kind regards, The Scout Association.
16	Adults in Scouting	Un-Suspension rejected by Commissioner	Email	requester	Un-suspension request rejected.	This is an automated message from Compass. Your request to un-suspend member <FirstName> <LastName> Membership Number <MembershipNumber> has been rejected by <FirstName> <LastName>. Kind regards, The Scout Association.
17	Adults in Scouting	Membership Cancellation - Member Deceased	Email	Appointment Sec	Closure of Membership confirmation	This is an automated message from Compass. Membership has been closed for <FirstName> <LastName> (Membership Number <MembershipNumber>) by <FirstName> <LastName> (Membership Number <MembershipNumber>) . Kind regards, The Scout Association.
18	Adults in Scouting	Pre-prov/ Prov role ended or Pre-prov role cancelled	Alert	Appointment Sec and line manager	N/A	The role <role>, <role location> for <FirstName> <LastName> Membership Number <MembershipNumber> has been closed with effect from <role end date> by <FirstName> <LastName> Membership Number <MembershipNumber>.
19	Adults in Scouting	Request for suspension made but not yet approved	Email	Commissioner	Action required - Member suspension requested on Compass.	This is an automated message from Compass. A suspension has been requested for <FirstName> <LastName> Membership Number <MembershipNumber> <role>, <role location> by <FirstName> <LastName> (Membership Number <MembershipNumber>). Please log in to accept or reject this suspension on Compass. Kind regards, The Scout Association.
20	Adults in Scouting	Request for un-suspension made but not yet approved	Email	Commissioner	Action required - Un-suspension requested.	This is an automated message from Compass. Un-suspension has been requested for <FirstName> <LastName> Membership Number <MembershipNumber> <role>, <role location> by <FirstName> <LastName> (Membership Number <MembershipNumber>). Please log in to accept or reject this un-suspension on Compass Kind regards, The Scout Association.
21	Adults in Scouting	Request for cancellation made but not yet approved - Canx following Suspended only	Email	Commissioner	Action required - Membership cancellation requested.	This is an automated message from Compass. Membership cancellation has been requested following the outcome of a suspension for <FirstName> <LastName> Membership Number <MembershipNumber> <role>, <role location> by <FirstName> <LastName> (Membership Number <MembershipNumber>). Please log in to accept or reject this request on Compass. Kind regards, The Scout Association.
22	Adults in Scouting	Any full role closed	Alert	Appointment Sec and line manager	N/A	The role <role>, <role location> for <FirstName> <LastName> Membership Number <MembershipNumber> has been closed with effect from <role end date> by <FirstName> <LastName> Membership Number <MembershipNumber>.
23	Adults in Scouting	Request for suspension made but not yet approved	Email	Requester	Member suspension has been requested.	This is an automated message from Compass. Your request to suspend member <FirstName> <LastName> Membership Number <MembershipNumber> has been sent to <FirstName> <LastName> for approval. Kind regards, The Scout Association.
24	Adults in Scouting	Request for un-suspension made but not yet approved	Email	Requester	Action required - Member un-suspension has been requested.	This is an automated message from Compass. Your request to un-suspend member <FirstName> <LastName> Membership Number <MembershipNumber> has been sent to <FirstName> <LastName> for approval. Kind regards, The Scout Association.
25	Adults in Scouting	Request for cancellation made but not yet approved - - Canx following Suspended only	Email	Requester	Action required - Membership cancellation requested.	This is an automated message from Compass. Your membership cancellation request following the outcome of a suspension for <FirstName> <LastName> Membership Number <MembershipNumber>has been sent to <FirstName> <LastName> for approval. Kind regards, The Scout Association.
26	Vetting	Clear Disclosure to Appointment Secretary	Email	Appointments Secretary	Disclosure Checks	Dear Appointments Secretary, The following applicant(s) have cleared the national vetting process and the rest of the local appointment process can continue, if applicable to the role. {Table} If you have any questions concerning this notification please contact the Vetting Team at vetting@scouts.org.uk Yours sincerely Vetting Team
27	Membership	Member personal details, visibility, emergency details and communications preferences	Email	Member	Change of personal details	This is an automated message from Compass. This is to confirm that your personal details have been changed on Compass. If you did not request this change please contact the Scout Information Centre on 020 8433 7100. Kind regards, The Scout Association.
28	Membership	Password updated	Email	Member	Compass Password Update	This is an automated message from Compass. Your password to access Compass has been changed. If you did not request this change, please reset your password on Compass and contact the Scout Information Centre on 020 8433 7100 to report the issue. Kind regards, The Scout Association.
29	Adventure	Permit rejected by Commissioner	Email	Member	Permit Application	This is an automated message from Compass. Your application for a <name of permit> permit has been rejected. Please contact your Commissioner if you are not aware of why this was rejected. Kind regards, The Scout Association.
30	Adventure	Assessor has recommended a permit	Email	Commissioner	Action Required - Permit Application	This is an automated message from Compass. A permit been recommended for <FirstName> <LastName> Membership Number <MembershipNumber> that requires your action. Please log in and action this request having checked the individual is personally suitable for the activity and that they have undertaken necessary safeguarding checks and training. Kind regards, The Scout Association.
31	Adventure	Permit accepted/granted by Commissioner	Email	Member	Permit Application Approved	This is an automated message from Compass. Your application for a <name of permit> permit has been accepted. Please log in to Compass to view full details about your permit including the expiry date and any restrictions placed on the permit. Kind regards, The Scout Association.
32	Adventure	New commissioner outstanding permits to be approved	Alert	Commissioner	N/A	The following permits have been transferred to you as they are pending approval and require action. <List permits, name, membership no>
33	Adventure	Permit revoked	Alert	Member	N/A	This is confirmation that your <name of permit> permit has been revoked. Please contact your Commissioner if you are not aware of why this was revoked.
34	Adventure	Permit has been approved	Email	Assessor	Permit Recommendation Approved.	This is an automated message from Compass. The <name of permit> permit you recommended for <FirstName> <LastName> Membership Number <MembershipNumber> has been approved by a Commissioner. Kind regards, The Scout Association.
35	Adventure	Permit has been rejected	Email	Assessor	Permit Recommendation	This is an automated message from Compass. The <name of permit> permit you recommended for <FirstName> <LastName> Membership Number <MembershipNumber> has been rejected by a Commissioner. Please contact your Commissioner if you are not aware of why this was rejected. Kind regards, The Scout Association.
36	Adventure	Permit has expired	Alert	Member and Commissioner	N/A	The <name of permit> permit for <name of member> expired on <date of expiry>. In order to continue delivering this activity within Scouting you will need to get an assessor recommendation and then have this passed to your Commissioner for them to complete the process.
37	Adult Training	PLP Complete	Alert	Training Manager	N/A	<FirstName> <LastName> (Membership Number <MembershipNumber>) has completed all training modules in their Personal Learning Plan. You may now recommend a Wood Badge if one is available for this role.
38	Adult Training	PLP Complete	Alert	Training Adviser	N/A	<FirstName> <LastName> (Membership Number <MembershipNumber>) has completed all training modules in their Personal Learning Plan.
39	Adult Training	Wood badge recommended	Alert	County Training Manager and Training adviser and Local Training Manager	N/A	Confirmation - a Wood Badge has been recommended for <FirstName> <LastName> (Membership Number <MembershipNumber>).