Department CRM Email Automation
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Email CRM TICKET Communication
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Posting
postingsupport@pulmonarysolutions.net
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POSTING DEPT CRM TICKETS postingsupport@pulmonarysolutions.net (CREATES CRM TICKET ASSIGNED TO POSTING DEPT) Then forwards email to postingdept@pulmonarysolutions.net (POSTERS)
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WHEN POSTINGSUPPORT IS EMAILED, AN AUTO GENERATED EMAIL WILL BE REUTNRED TO SENDER TO ACKNOWLEDGE THE RECEIPT OF THE EMAIL REQUEST TO
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postingsupport@pulmonarysolutions.net
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POSTING DEPARTMENT WILL NEED TO WORK AND COMPLETE CRM TICKET FOR THE REQUEST.
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Collections
collectionssupport@pulmonarysolutions.net
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COLLECTIONS DEPT CRM TICKET collectionssupport@pulmonarysolutions.net (CREATES CRM TICKET ASSIGNED TO COLLECTIONS DEPT) Then forwards email to collectionsdept@pulmonarysolutions.net (COLLECTORS)
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WHEN COLLECTIONSSUPPORT IS EMAILED, AN AUTO GENERATED EMAIL WILL BE REUTNRED TO SENDER TO ACKNOWLEDGE THE RECEIPT OF THE EMAIL REQUEST TO COLLECTIONS DEPARTMENT WILL NEED TO WORK AND COMPLETE CRM TICKET FOR THE REQUEST.
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collectionssupport@pulmonarysolutions.net
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Patient Pay
patientpaysupport@pulmonarysolutions.net
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PATIENT PAY DEPT CRM TICKET patientpaysupport@pulmonarysolutions.net (CREATES CRM TICKET ASSIGNED TO PATIENT PAY DEPT) Then Forwards email to ptpay@pulmonarysolutions.net (PATIENT PAY)
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WHEN PATIENTPAYSUPPORT IS EMAILED, AN AUTO GENERATED EMAIL WILL BE REUTNRED TO SENDER TO ACKNOWLEDGE THE RECEIPT OF THE EMAIL REQUEST TO PATIENT PAY DEPARTMENT WILL NEED TO WORK AND COMPLETE CRM TICKET FOR THE REQUEST.
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patientpaysupport@pulmonarysolutions.net
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Patient Care Coordinator-PCC New Orders
pccsupport@pulmonarysolutions.net
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PCC DEPT CRM TICKET pccsupport@pulmonarysolutions.net (CREATES CRM TICKET ASSIGNED TO PCC DEPT) Then Forwards email to pccdept@pulmonarysolutions.net (PCC)
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WHEN PCCSUPPORT IS EMAILED, AN AUTO GENERATED EMAIL WILL BE REUTNRED TO SENDER TO ACKNOWLEDGE THE RECEIPT OF THE EMAIL REQUEST TO
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PCC DEPARTMENT WILL NEED TO WORK AND COMPLETE CRM TICKET FOR THE REQUEST.
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pccsupport@pulmonarysolutions.net
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Inventory
invsupport@pulmonarysolutions.net
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INVENTORY DEPT CRM TICKET invsupport@pulmonarysolutions.net (CREATES CRM TICKET ASSIGNED TO INVENTORY DEPT) Then Forwards email to inventory@pulmonarysolutions.net (INVENTORY)
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When INVSUPPORT IS EMAILED, AN AUTO GENERATED EMAIL WILL BE REUTNRED TO SENDER TO ACKNOWLEDGE THE RECEIPT OF THE EMAIL REQUEST TO
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INVENTORY DEPARTMENT WILL NEED TO WORK AND COMPLETE CRM TICKET FOR THE REQUEST.
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invsupport@pulmonarysolutions.net
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Clinical
clinicalsupport@pulmonarysolutions.net
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CLINICAL DEPT CRM TICKET clinicalsupport@pulmonarysolutions.net (CREATES CRM TICKET ASSIGNED TO CLINICAL DEPT) Then Forwards email to clinical@pulmonarysolutions.net (CLINICAL)
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When CLINICALSUPPORT IS EMAILED, AN AUTO GENERATED EMAIL WILL BE REUTNRED TO SENDER TO ACKNOWLEDGE THE RECEIPT OF THE EMAIL REQUEST TO
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CLINICAL DEPARTMENT WILL NEED TO WORK AND COMPLETE CRM TICKET FOR THE REQUEST.
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clinicalsupport@pulmonarysolutions.net
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Compliance
compliancesupport@pulmonarysolutions.net
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COMPLIANCE DEPT CRM TICKET compliancesupport@pulmonarysolutions.net (CREATES CRM TICKET ASSIGNED TO COMPLIANCE DEPT) Then Forwards email to complianceteam@pulmonarysolutions.net (COMPLIANCE)
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When COMPLIANCESUPPORT IS EMAILED, AN AUTO GENERATED EMAIL WILL BE REUTNRED TO SENDER TO ACKNOWLEDGE THE RECEIPT OF THE EMAIL REQUEST TO
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COMPLIANCE DEPARTMENT WILL NEED TO WORK AND COMPLETE CRM TICKET FOR THE REQUEST.
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compliancesupport@pulmonarysolutions.net
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Complaint
complaint@pulmonarysolutions.net
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COMPLAINT CRM TICKET complaint@pulmonarysolutions.net (CREATES CRM TICKET ASSIGNED TO COMPLAINT) Then Forwards email to MGT@pulmonarysolutions.net (MGT GROUP)
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COMPLAINT DEPARTMENT WILL NEED TO WORK AND COMPLETE CRM TICKET FOR THE REQUEST.
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Tech Support- Phone, Computers, Printers
tech@pulmonarysolutions.net
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TECH CRM TICKET tech@pulmonarysolutions.net (CREATES CRM TICKET ASSIGNED TO TECH SUPPORT) Then Forwards email to support@pulmonarysolutions.net (KEY STAFF WHO MANAGE TECH SUPPORT NOTIFICATIONS)
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Forward Emails
Email
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Billing Review Group Forward
billingreview@pulmonarysolutions.net
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Complex Order
complexorder@pulmonarysolutions.net
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Daily Order Intake Orders Group
dailyorders@pulmonarysolutions.net
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Send in Documentation
pulmsoldocuments@pulmonarysolutions.net
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DocuSign Program- For Tele Care Program
docusign@pulmonarysolutions.net
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Inbound SMS- Send text message to all Managers, Clinical and Sales
inboundsms@pulmonarysolutions.net
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Letter of Interest LOI
loi@pulmonarysolutions.net
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Mgt- Sends email to Management
mgt@pulmonarysolutions.net
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Stat PCC Order Notification
statorder@pulmonarysolutions.net
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Urgent Request Notification
urgentrequest@pulmonarysolutions.net
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Order Status Request
orderstatus@pulmonarysolutions.net
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PAP Compliance- DO NOT USE THIS EMAIL AT THIS TIME
papcompliance@pulmonarysolutions.net
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POD VGM Shipping Proof of Delivery
pod@pulmonarysolutions.net
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Staff Productivity Reports
productivity@pulmonarysolutions.net
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Department Mgr Reports
reports@pulmonarysolutions.net
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Schedule Appointment
apptschedule@pulmonarysolutions.net
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Snap Worx Only Email
snapworx@pulmonarysolutions.netpulmonarysolutions@snapworx.com
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Stop Hold Team
stopholdgrp@pulmonarysolutions.net
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VIP Doctor Account
vipacct@pulmonarysolutions.net
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Department Emails
EmailPhoneFax
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Accounting Dept
apgrp@pulmonarysolutions.net702-359-3846
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Authorization Dept
authdept@pulmonarysolutions.net866-721-2338877-529-3451
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Clinical Dept
clinical@pulmonarysolutions.net866-900-5374
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Collections Dept
collectionsdept@pulmonarysolutions.net866-239-7550877-559-4552
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Compliance Dept
complianceteam@pulmonarysolutions.net888-593-0247
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Corporate Compliance Dept
corpcompliance@pulmonarysolutions.net702-359-3807
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Human Resource Dept
hr@pulmonarysolutions.net702-359-3846877-244-6983
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Inventory Dept
inventory@pulmonarysolutions.net877-357-1569
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Medicare Dept
medicareteam@pulmonarysolutions.net
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Patient Pay Dept
ptpay@pulmonarysolutions.net
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Payroll Internal Use Only
payroll@pulmonarysolutions.net
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PCC Dept 702-467-1783 (mobile)
pccdept@pulmonarysolutions.net877-564-2728877-807-6561
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Posting Dept
postingdept@pulmonarysolutions.net
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Sales Dept
sales@pulmonarysolutions.net
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Supply Dept
supplydept@pulmonarysolutions.net866-721-2340
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CRM Tickets- Emails Create Tickets Assigned to Departments In CRM
Email
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702 EMAIL SMS CRM TICKET
7025000277@pulmonarysolutions.net
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ACCOUNTING CRM TICKET
accountingsupport@pulmonarysolutions.net
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APPT SCHEDULE CRM TICKET
apptschedule@pulmonarysolutions.net
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AUTH CRM TICKET
authsupport@pulmonarysolutions.net
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BILLING CRM TICKET
billingsupport@pulmonarysolutions.net
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BRANCH DEPOSIT CRM TICKET
deposit@pulmonarysolutions.net
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CHART REVIEW CRM TICKET
chartreview@pulmonarysolutions.net
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CLINICAL TECH SUPPORT CRM TICKET
clinicalsupport@pulmonarysolutions.net
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CLINICAL LEVEL 2 SUPPORT CRM TICKET
clinicalsupportlv2@pulmonarysolutions.net
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CLINICAL QUESTIONS CRM TICKET
clinicalquestions@pulmonarysolutions.net
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COLLECTIONS CRM TICKET
collectionssupport@pulmonarysolutions.net
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COMPLAINT CRM TICKET
complaint@pulmonarysolutions.net
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COMPLIANCE CRM TICKET 
compliancesupport@pulmonarysolutions.ne
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CREDENTIALING CRM TICKET
credentialing@pulmonarysolutions.net
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DOCUMENTS CRM TICKET
pulmsoldocuments@pulmonarysolutions.net
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DT DOCUMENTS CRM TICKET
pulmsoldt@pulmonarysolutions.net
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EOB CRM TICKET
eob@pulmonarysolutions.net
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HR CRM TICKET
hrsupport@pulmonarysolutions.net
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INSURANCE ADD OR UPDATE TO BRIGHTREE CRM TICKET
inssupport@pulmonarysolutions.net
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INVENTORY CRM TICKET
invsupport@pulmonarysolutions.net
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JKM REQUEST CRM TICKETS
jkmsupport@pulmonarysolutions.net
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MASK GUARANTEE REQUEST CRM TICKET
maskguarantee@pulmonarysolutions.net
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MEDICARE ORDER EVAL CRM TICKET
medicareordereval@pulmonarysolutions.net
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MEDICARE TEAM CRM TICKETS 
medicaresupport@pulmonarysolutions.net
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MGT CRM TICKET
managementsupport@pulmonarysolutions.net
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NEW ORDER INTAKE/PCC CRM TICKET
neworderrequest@pulmonarysolutions.net
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NEW ORDER EVAL OON APPROVAL CRM TICKET
newordereval@pulmonarysolutions.net
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NEW PATIENT RESUPPLY 1A CRM TICKET
newpatientsupply1a@pulmonarysolutions.net
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OOTO CRM TICKET 415-234-4502
ooto@pulmonarysolutions.net
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OT REQUEST CRM TICKET
overtime@pulmonarysolutions.net
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PATIENT PAY CRM TICKET
patientpaysupport@pulmonarysolutions.net
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PCC SCHEDULE CRM TICKET
pccsupport@pulmonarysolutions.net
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PORTAL SUPPORT REQUEST
portalsupport@pulmonarysolutions.net
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POSTING CRM TICKET
postingsupport@pulmonarysolutions.net
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PRODUCT REQUEST CRM TICKET
productrequest@pulmonarysolutions.net
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RESUPPLY FORWARD TO SW CRM TICKET
supplyorder@pulmonarysolutions.net
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RESUPPLY REQUESTS CRM TICKET
resupplysupport@pulmonarysolutions.net
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RETURN REQUEST CRM TICKET
returns@pulmonarysolutions.net
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TECHNICAL SUPPORT CRM TICKET 
tech@pulmonarysolutions.net
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TIME CLOCK REQUEST CRM TICKET
timeclock@pulmonarysolutions.net
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TRAINING CRM TICKET
trainingsupport@pulmonarysolutions.net
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VERUS OPT OUT CRM TICKET
verusoptout@pulmonarysolutions.net
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VGM BACK ORDER CRM TICKET
backorder@pulmonarysolutions.net
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VOICEMAIL CRM TICKET
vm@pulmonarysolutions.net