1 | | | Expressions of interest |
| 23d | 22/09/18 | 23/10/18 | | | 100% | | |
6 | | | Full application |
| 34d | 17/10/18 | 03/12/18 | | | 100% | | |
28 | | | Appoint a Digital Agency |
| 33d | 16/11/18 | 04/01/19 | | Neil Lawrence | | | The buying process should take around 4 weeks |
29 | | | Develop requirements with potential suppliers |
| 10d | 16/11/18 | 29/11/18 | 26 | | | | This can be developed while awaiting the decision |
30 | | 10d | 19/11/18 | 30/11/18 | | All | | | |
31 | | | Write and publish requirements |
| 2d | 30/11/18 | 03/12/18 | 29 | All | | | so that the process can start immediately after announcement |
32 | | | Suppliers develop responses |
| 15d | 04/12/18 | 24/12/18 | 31 | Digital Agency | | | |
33 | | | Answer supplier questions |
| 15d | 04/12/18 | 24/12/18 | 31 | | | | |
34 | | 1d | 27/12/18 | 27/12/18 | 32 | | | | |
35 | | 1d | 28/12/18 | 28/12/18 | 34 | | | | |
36 | | | Notify successful supplier |
| 1d | 31/12/18 | 31/12/18 | 35 | | | | |
37 | | 5d | 28/12/18 | 04/01/19 | 34 | | | | |
38 | | | Project communications |
| 82d | 04/12/18 | 01/04/19 | | | 18% | | |
49 | | | User research |
| 30d | 08/01/19 | 18/02/19 | | | | | |
50 | | | Develop research methodology/hypothesis |
| 5d | 08/01/19 | 14/01/19 | 40 | Digital Agency | | | |
51 | | | Data analysis, information gathering on the service areas |
| 5d | 08/01/19 | 14/01/19 | 40 | All | | | |
52 | | | Form project teams to undertake research |
| 5d | 08/01/19 | 14/01/19 | 40 | All | | | |
53 | | 5d | 15/01/19 | 21/01/19 | 52 | All | | | |
54 | | 5d | 22/01/19 | 28/01/19 | 53 | All | | | |
55 | | | Write up individual findings |
| 2d | 29/01/19 | 30/01/19 | 54 | All | | | |
56 | | | Iterate methodology/hypothesis |
| 3d | 31/01/19 | 04/02/19 | 55 | All | | | |
57 | | 5d | 05/02/19 | 11/02/19 | 56 | All | | | |
58 | | 2d | 12/02/19 | 13/02/19 | 57 | All | | | |
59 | | | Write up overall user research findings |
| 3d | 14/02/19 | 18/02/19 | 58 | Digital Agency | | | |
60 | | | Technology Summary |
| 13d | 15/01/19 | 31/01/19 | | | | | |
61 | | 10d | 15/01/19 | 28/01/19 | 50 | Digital Agency | | | |
62 | | 3d | 29/01/19 | 31/01/19 | 61 | Digital Agency | | | |
63 | | | Common chatbot platform feasibility |
| 13d | 01/02/19 | 19/02/19 | | | | | |
64 | | 10d | 01/02/19 | 14/02/19 | 62 | Digital Agency | | | |
65 | | 3d | 15/02/19 | 19/02/19 | 64 | Digital Agency | | | |
66 | | | Business case |
| 17d | 20/02/19 | 14/03/19 | | | | | |
67 | | | Develop outline business case to use |
| 10d | 20/02/19 | 05/03/19 | 65 | Digital Agency | | | |
68 | | | Use research findings to evaluate feasibility of service areas |
| 3d | 06/03/19 | 08/03/19 | 67 | Digital Agency | | | |
69 | | | Write up overall business case |
| 3d | 11/03/19 | 13/03/19 | 68 | Digital Agency | | | |
70 | | 1d | 14/03/19 | 14/03/19 | 69 | Digital Agency | | | |
71 | | | Final reports |
| 11d | 15/03/19 | 29/03/19 | | | | | |
72 | | | Develop summary report and recommendations |
| 10d | 15/03/19 | 28/03/19 | 70 | Digital Agency | | | |
73 | | 1d | 29/03/19 | 29/03/19 | 72 | Digital Agency | | | |
74 | | | Write up case studies on service areas |
| 10d | 15/03/19 | 28/03/19 | 70 | All | | | |
75 | | 1d | 29/03/19 | 29/03/19 | 74 | All | | | |
76 | | | | | | | | | |
77 | | | | | | | | | |
78 | | | | | | | | | |
79 | | | | | | | | | |
80 | | | | | | | | | |