CSI - Onboarding Checklist
Action ItemComplete ByLinksNotes
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1
-PRE-GO LIVE
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Register for Billhighway Training Session
08/17/23https://billhighway.zoom.us/webinar/register/WN_c8zgFbTjSuGkA1RJu4_UEw
https://billhighway.zoom.us/webinar/register/WN_HEO7qLZFSvGxREtqT7IfIg
August 16th 1pm ET or August 17th 4pm ET
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Register for Memberplanet EventsTraining Session
08/23/23https://billhighway.zoom.us/webinar/register/WN_Wsq8hYcwSWiZTaOY6T0TmQAugust 24th 4pm ET
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Submit questions and topics you would like to review during the training session
08/16/23Training Q&A Submission Form
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-WEEK OF GO-LIVE
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Activate and login to your Billhighway account
Week 1Activate Your Billhighway Account
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Attend Billhighway training session
Week 1The training session will be recorded and linked onto the Training Resource Center
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Review recorded training videos and Billhighway Resource Center
Week 1Training Resource Center
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Update Contact Information for your group within Billhighway
Week 1Primary Contact InfoThis is needed in order to receive notifications for funds coming into your chapter/region
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Create an initial transfer of $100-$500 from your local bank account
Week 1Transfer FundsNavigate to Other Tools > Transfer Funds > Select 'Local Bank Account' as 'Transfer From Account'
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Download the Billhighway Anywhere App
Week 1https://apps.apple.com/us/app/anywhere-by-billhighway/id1550942743

https://play.google.com/store/apps/details?id=com.billhighway.anywhere
Download the Billhighway Anywhere App from the Apple App Store or Google Play Store and log in. You'll be able to deposit checks without an Anywhere card reader device. However, if you want to accept card payment via Anywhere, you'll need to order a card reader.
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Review your dues disbursement from CSI National
Week 1Look for an email confirmation to your group's primary contact and review the deposit by navigating to Reports > Transaction Reports > Deposits

*Note: In order to receive the email notification you must update your chapter/region's primary contact info. See above.
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-Order your Billhighway Materials (as needed)
Week 1Deadline to order for reimbursement- end of July

CSI National will be reimbursing your chapter/region for initial startup fees (Up to $280) for the below.
Reimbursement will be made in August.
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Billhighway Prepaid Card
Week 1Order Your Prepaid CardNavigate to > Cash Out > Prepaid Card > Order Card
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Billhighway Checks
Week 1Order Check StockNavigate to > Cash Out > Checks > Order Checks
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Anywhere Device
Week 1Order Your Anywhere DeviceNavigate to > Cash In > Order an Anywhere Device
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-POST GO-LIVE
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Activate and login to your Memberplanet account
Week 2
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Attend Memberplanet training session
Week 2
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Begin using MemberPlanet Events platform
Week 3
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Enter 2023 fiscal year budget into Billhighway
Week 3Enter Your Budget
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Fund your Billhighway account by creating a transfer
Month 2Funding Your AccountNavigate to Other Tools > Transfer Funds > Select 'Local Bank Account' as 'Transfer From Account'
Be sure to leave a balance in your local bank account to cover any pending or uncleared transactions.
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All group finances and transactions are initiated and managed in Billhighway
Month 2
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Ensure all checks and transactions from your local bank account have cleared and transfer remaining funds into Billhighway
Month 2
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(Optional) Close your local bank account
Month 3Prior to closing your bank account, it is important to request copies of all financial statements through the fiscal year end.
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Provide Feedback
As NeededIf you ever have feedback for Billhighway, you can share it here: https://app.smartsheet.com/b/form/aed47f7f4c9c40f39f453ff85e9c7679