| 1 | | | | |
| 2 | 3:00 PM | 5:00 PM | | | Board of Directors Meeting (by invitation only) |
| San Saba 1 |
| 3 | | | | |
| 4 | 1:00 PM | 8:00 PM | | Vineyard Prefunction |
| 5 | 3:00 PM | 3:30 PM | | Escondido 1 & 2 |
| 6 | 4:00 PM | 5:30 PM | | | First Time Attendees Reception |
| Mission Plaza |
| 7 | 6:00 PM | 9:00 PM | | Tate Prefunction & Terrace |
| 8 | | | | |
| 9 | 7:30 AM | 6:00 PM | | Vineyard Prefunction |
| 10 | 8:00 AM | 6:00 PM | | Tate B & Corridor |
| 11 | 8:00 AM | 8:30 AM | | | Morning fuel (coffee & tea only) |
| Tate B & Corridor |
| 12 | 8:30 AM | 9:00 AM | | | General Session: ICA Business Meeting |
| Tate C |
| 13 | 9:00 AM | 10:00 AM | | | General Session: Kathryn Childers |
| Tate C |
| 14 | 10:00 AM | 11:00 AM | | | Networking Break with Exhibitors |
| Tate B & Corridor |
| 15 | 11:00 AM | 12:00 PM | | |
| 16 | | | | | ABSENCE MGMT: Absence Management for Claims Professionals: Understanding Unpaid Leave |
| Mesilla 1 |
| 17 | | | | | DISABILITY: From MSK to Mental Health: Rethinking Tolerance, Subjective Experience, and Disability Duration |
| Escondido 1 & 2 |
| 18 | | | | | FRAUD & RISK: Motive, Rationalization, and the Path to Deception |
| San Saba 3 |
| 19 | | | | | LAW: Dealing with Neuropsychological Testing In Disability Claims |
| Texoma 3 |
| 20 | | | | | LIFE & ANNUITY: No More Surprises: Connecting Risk Decisions to Real Outcomes |
| Mesilla 2 |
| 21 | | | | | SUPP HEALTH & LTC: Sustaining Excellence: Talent Strategy and Operational Readiness in a Changing LTC Landscape |
| Escondido 3 |
| 22 | | | | | TECH: Going from AI that Talks, to AI that Works: Introducing Agentic AI in Claims |
| Texoma 1 & 2 |
| 23 | 12:15 PM | 1:15 PM | | |
| 24 | | | | | ABSENCE MGMT: Absence Management: A Practical Guide to Paid Leave |
| Mesilla 1 |
| 25 | | | | | DISABILITY: Leading Large Organizations Through Change: Lessons from Transforming Operations at Scale |
| San Saba 3 |
| 26 | | | | | LAW: Ethical Considerations for In-House Counsel |
| Texoma 1 & 2 |
| 27 | | | | | LIFE & ANNUITY: Counsel's Corner: Practical Answers for Life Claims |
| Texoma 3 |
| 28 | | | | | SUPP HEALTH & LTC: The State of Insurance Fraud and How Cross-Industry Collaboration Can Elevate Awareness of Insurance Fraud in Long‑Term Care, Life, Disability, and Specialty Lines |
| Escondido 3 |
| 29 | 1:15 PM | 2:30 PM | | Tate B & Corridor |
| 30 | 2:30 PM | 3:00 PM | | |
| 31 | | | | | Benekiva / Worldwide Resources |
| Texoma 1 & 2 |
| 32 | | | | Mesilla 1 |
| 33 | | | | | Ethos / Medical and Life Care Consulting Services |
| Texoma 3 |
| 34 | | | | Mesilla 2 |
| 35 | | | | | MarketSphere Unclaimed Property Specialists |
| San Saba 3 |
| 36 | | | | Escondido 1 & 2 |
| 37 | | | | | FINEOS / American Disability Advocates |
| Escondido 3 |
| 38 | 3:15 PM | 4:45 PM | | |
| 39 | | | | | ABSENCE MGMT: Absence Management in the Age of AI |
| Texoma 1 & 2 |
| 40 | | | | | DISABILITY: Let’s Talk Claims: An Open Forum for Disability Professionals |
| Mesilla 1 |
| 41 | | | | | FRAUD & RISK: Proactive Fraud Offense: How to remain proactive and diligent in an AI equipped world |
| Escondido 1 & 2 |
| 42 | | | | | LIFE & ANNUITY (A): From Claims to Calendars: AI You Can Actually Use Today |
| Texoma 3 |
| 43 | | | | | LIFE & ANNUITY (B): Advanced Death Claims Roundtable |
| Mesilla 2 |
| 44 | | | | | REINSURANCE: Reinsurance Round Up |
| San Saba 3 |
| 45 | | | | | SUPP HEALTH & LTC:Long-Term Care Claims Roundtable: Everything on the Table |
| San Saba 1 |
| 46 | 5:00 PM | 6:00 PM | | Tate B & Corridor |
| 47 | | | | |
| 48 | 6:45 AM | 7:15 AM | | | Morning Yoga Sponsored by Munich Re |
| Mission Plaza |
| 49 | 8:00 AM | 3:00 PM | | Vineyard Prefunction |
| 50 | 8:00 AM | 2:15 PM | | Tate B & Corridor |
| 51 | 8:00 AM | 9:00 AM | | | Networking Breakfast in Exhibit Hall |
| Tate B & Corridor |
| 52 | 9:00 AM | 9:30 AM | | | General Session: Martin O'Malley |
| Tate C |
| 53 | 9:45 AM | 11:15 AM | | |
| 54 | | | | | ABSENCE MGMT: Where Policy Meets the Courtroom: FMLA, ADA, and PWFA |
| Mesilla 1 |
| 55 | | | | | DISABILITY: ICA Roundtable: AI, Predictive Analytics & Case Law in the Disability Industry |
| Mesilla 2 |
| 56 | | | | | LIFE & ANNUITY (A): Lassoing the Truth: Living Benefit Claim Risks |
| Texoma 3 |
| 57 | | | | | LIFE & ANNUITY (B): Red Flags Without Borders: Fraud in Foreign Death Claims |
| San Saba 3 |
| 58 | | | | | SUPP HEALTH & LTC: Fast vs. Automatic: Rethinking the Best Path to a Better Supp Health Claims Experience |
| Escondido 3 |
| 59 | 11:30 AM | 12:45 PM | | |
| 60 | | | | | ABSENCE MGMT: Growth, Impact, and Prevention of Absence Fraud |
| Escondido 1 & 2 |
| 61 | | | | | DISABILITY: Collaboration … Claims, SIU and Forensic Accounting |
| Mesilla 1 |
| 62 | | | | | LAW: This Ain’t Our First Claims Rodeo - From greenhorns to grand champions, we've got a corral of claim scenarios and best practices. |
| Texoma 3 |
| 63 | | | | | LIFE & ANNUITY: Annuity Roundtable |
| Mesilla 2 |
| 64 | | | | | REINSURANCE: Wrangling Risk Together: Real Claims. Shared Lessons. Stronger Carrier-Reinsurer Partnerships |
| San Saba 3 |
| 65 | | | | | SUPP HEALTH & LTC: Tools in Identifying and Addressing Red Flags and Fraud Rings in Supp Health |
| Escondido 3 |
| 66 | 12:45 PM | 1:45 PM | | Tate B & Cooridor |
| 67 | 1:45 PM | 2:15 PM | | |
| 68 | | | | Texoma 1 & 2 |
| 69 | | | | Mesilla 1 |
| 70 | | | | Texoma 3 |
| 71 | | | | Mesilla 2 |
| 72 | | | | Escondido 1 & 2 |
| 73 | | | | Escondido 3 |
| 74 | 2:30 PM | 3:30 PM | | |
| 75 | | | | | ABSENCE MGMT: Beyond Tracking Time: Making Sense of Modern Absence Management |
| Texoma 1 & 2 |
| 76 | | | | | DISABILITY (A): The Power of Clear Communication |
| San Saba 1 |
| 77 | | | | | DISABILITY (B): Coping with Copilot: Navigating the incorporation of AI in Claims |
| Escondido 1 & 2 |
| 78 | | | | | LAW: Can You Spot the Fraud? A Real-World Litigation Challenge |
| Texoma 3 |
| 79 | | | | | LIFE & ANNUITY: Roundtable on High-Impact Leadership Strategies |
| Mesilla 2 |
| 80 | 3:45 PM | 5:15 PM | | |
| 81 | | | | | DISABILITY: Evolving Risk in Mature & PTD Claims: Best Practices & Insights |
| San Saba 1 |
| 82 | | | | | FRAUD & RISK: AI in Action: The Augmented Investigation - How Smart Tools Transform the Case Lifecycle |
| Texoma 3 |
| 83 | | | | | LAW: The Interpleader Roundtable Discussing Basics and Current Issues |
| Texoma 1 & 2 |
| 84 | | | | | LIFE & ANNUITY: Life Claims Fundamentals: Building the Foundation |
| Mesilla 2 |
| 85 | | | | | SUPP HEALTH & LTC: When Supp Health Products Get Complicated: Building Claims Capabilities That Still Feel Simple |
| Escondido 3 |
| 86 | | | | | TECH: New and Old Technology in Straight-Through-Processing: A Roundtable Discussion |
| San Saba 3 |
| 87 | 6:00 PM | 10:00 PM | | | Electric Rodeo Closing Reception & After Party |
| Glass Cactus |