| 1 | | | Help Desk - Completed 10,000+ Tickets!! |
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| 2 | | | UPDATED: Completed Projects from Sept 2016 thru Aug 2017 - High Level Overview |
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| 3 | | | Movement of Video Class Budgets to Buildings for Department Management |
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| 4 | | | School Messenger Admin to use TSD Computer Login/Password |
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| 5 | |
| 6 | | | Created Help Areas on Website for iPad, HAC, Schoology |
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| 7 | | | New RFID Badges and Building Badges for Staff |
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| 8 | | | Update Kindergarten Students Grad Years and Automate |
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| 9 | | | Logo Apparel Store Launced |
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| 10 | | | Building Level Support for Schoology Implementation |
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| 11 | | | HP 601 Printer Firmware Update Project |
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| 12 | | | EMC Storage Expansion Project |
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| 13 | | | New Copier Installs for Secondary Buildings w/Badge Swipe Technology |
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| 14 | |
| 15 | | | New Teacher Tech Orientation |
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| 16 | | | Fall PD Planning & Tech Support Plan |
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| 17 | | | Redo-3rd-8th grade App Catalog due to Apple Changes |
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| 18 | | | Integration of Mac management into AirWatch |
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| 19 | | | Print Server Review/Clean Up |
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| 20 | |
| 21 | |
| 22 | | | Video Surveillance Camera Firmware Update |
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| 23 | | | Replacement Document Camera Determined |
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| 24 | | | Replacement Portable Sound System Determined |
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| 25 | | | Standardize Global Email Distribution Lists |
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| 26 | | | Upgrade iBoss Filter to 10GB solution |
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| 27 | | | Create Monthly Team Meeting Agenda and norms for K12 team |
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| 28 | | | Reviewed and Implemented Storage Limits |
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| 29 | | | Implemented OneDrive Sync Client |
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| 30 | | | TRC Skills List and Cross training Tracking Implemented |
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| 31 | | | Posted Bond Project Update like Construction has on Tech Dept Site |
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| 32 | | | Implement InfoSnap Pilot Server for Data Processing |
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| 33 | | | Implement eSchool+ Servers for Migration to new version |
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| 34 | | | Added Ability to Air Server from Windows 10 devices with proper wireless card to CO and Services Conference Rooms |
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| 35 | | | Online Testing Preparations for WIDA |
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| 36 | | | Kalpa migrated to using computer login and password for staff |
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| 37 | | | Schoology Demo & Info for Elementary Provided |
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| 38 | | | Web Help Desk Staff Profile Sync setup with AD |
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| 39 | |
| 40 | | | Smart Notebook Software Upgrade Pilot |
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| 41 | | | Employee Services Video Interview Solution Implemented |
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| 42 | | | Audio Video Support Cross Training |
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| 43 | | | Desktop Support Cross Training |
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| 44 | | | Movement of eFinance server into virtual environment |
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| 45 | | | iPad inventory moved to Web Help Desk from Destiny |
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| 46 | | | Web Help Desk setup for equipment inventory and equipment entering begun |
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| 47 | | | Epson projector inventory for 410 warranty issue complete |
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| 48 | | | Add Wireless in all buildings where needed to ensure all classroom connectivity |
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| 49 | | | Prepare for Shoretel 4911 and 911 Notification System Pilot |
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| 50 | | | Automation of staff deactivation in AD |
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| 51 | | | Review Existing Video System |
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| 52 | | | Update all iPads to latest iOS |
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| 53 | | | Implemented Nuisance Call Handler |
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| 54 | | | Office 365 Groups Clean up and Student Lock Down |
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| 55 | | | Services/CO Calendar Room Calendars - Reservation Lock Down to Prevent Double Bookings |
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| 56 | | | Epson Model 410 Warranty Swap Implementation - All 20 Buildings |
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| 57 | | | Upgrade last 2008 Servers and Decommision old servers |
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| 58 | | | WIDA/M-Step Testing Procedure for iPad |
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| 59 | | | Update Website Directory for TCCHS from Niles |
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| 60 | | | Office 2016 - Device Install and Client Install Options rolled to Techs |
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| 61 | | | Upgrade old virtual computer labs to new technology as needed throughout District |
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| 62 | | | Building Tech Inventories moved into Help Desk |
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| 63 | | | Updated Teacher Grants Page on Website |
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| 64 | | | Cleaning up old building tech files and instructions and transferring into FAQs in our help desk for staff and techs |
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| 65 | | | Building Tech Skills List and Cross training Tracking Implemented |
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| 66 | | | Update Revision to Computer Tech Guidebook |
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| 67 | | | Services Copier - Set up for department use |
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| 68 | | | iBoss - New System Training for TRC |
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| 69 | | | Schoology Online Course for Staff PD |
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| 70 | | | Windows 10 - set default PDF viewer |
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| 71 | | | M-Step Content Load Balancing Setup |
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| 72 | |
| 73 | | | Wass Outside Sign Implementation |
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| 74 | |
| 75 | | | Media K12 Database Review with T&L for Curriculum Alignment |
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| 76 | | | 8th grade iPad collection plan |
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| 77 | | | 3rd Grade Case Evaluation |
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| 78 | | | 2nd Grade Packets for New 3rd Graders Process Implemented |
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| 79 | | | Update 3rd Grade Teacher PPT for iPad Rollout in Fall |
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| 80 | | | Smart Notebook Upgrade and Notebook Migration Instructions |
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| 81 | | | Staff Pictures imported into Office 365 |
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| 82 | | | Submitted Summer PL Opportunities to T&L |
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| 83 | | | SCCM Integration into Help Desk |
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| 84 | | | Schoology Respondus Pilot Completed |
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| 85 | | | HS Yearbook Classroom Needs Evaluation |
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| 86 | | | Completion of Email Address Consistency Project |
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| 87 | | | Media and Tech Vision Meetings |
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| 88 | | | Conference Bridge Implementation |
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| 89 | | | iBoss Filter System cutover to new 10G solution |
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| 90 | | | 3rd Grade iPad - Summer Prep Planning Completed |
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| 91 | |
| 92 | | | Morning Announcement Solution Rolled K-12 for Fall |
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| 93 | | | Adobe Creative Cloud Deployment App |
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| 94 | | | Code Blue 4911 and 911 Phone System Features Implemented at all school Buildings |
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| 95 | | | AP Testing System Prep and Support |
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| 96 | | | Online Textbooks - Transition Support from DP to Tech |
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| 97 | | | Troy MI Works Systems Eval, Quotes and Plan for their Upgrade |
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| 98 | | | Illuminate Scanning Solution Tested and Implemented |
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| 99 | | | YouTube Filter for Students - Clean Video Search |
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| 100 | | | Airwatch - Auto updates in background with app store on fixed |
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| 101 | |
| 102 | | | 8th grade iPad Assessment Prep |
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| 103 | | | M-STEP Testing and Support |
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| 104 | |
| 105 | | | Summer Programs Tech Needs |
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