| 1 | |  | PSSA Strat Plan Document |
| | | | | | | | |  | |  | | | | | | 12/31/24 | 12/31/30 | 1566d | 01/29/26 1:41 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | |  | | | | ID-00002 | 1 | | | 0 | 4 |
| 2 | | | Improve Public Safety Response Capabilities |
| | 1 | Goal | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 08/26/25 4:47 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | | | ID-00003 | 2 | ID-00002 | 1 | 1 | 4 |
| 3 | | | Deploy the right responder to the right call, in a timely manner |
| | 1.1 | Objective | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 09/30/25 1:48 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 1 - Deploy the right responder to the right call, in a timely manner | | ID-00009 | 3 | ID-00003 | 1 | 2 | 1 |
| 4 | | | See actions below |
| | 1.1.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 09/30/25 1:48 PM | chloe.massarello@portlandoregon.gov | | | | | | | | PPB does not currently have something in here, but likely should. | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 1 - Deploy the right responder to the right call, in a timely manner | 1 - See actions below | ID-00021 | 4 | ID-00009 | 1 | 3 | 2 |
| 5 | | | Deliver timely service to the public by meeting or exceeding national call answering standards: 90% of all 911 calls shall be answered within fifteen seconds and 95% of all 911 calls should be answered within 20 seconds |
| BOEC | 1.1.1.1 | Strategic Action | | Steve Mawdsley | | Monitor current performance on monthly basis | On Track | | | | January 2026:
-compared to the same month LAST YEAR, we increased performance on the 15 second measurement from 53% to 69% which is a 16% improvement.
-compared to the same month LAST YEAR, we increased performance on the 20 second measurement from 56% to 73% which is a 17 percent improvement.
-In December 2024, our average 911 wait-to-answer time was 36 seconds; in December 2025, the average decreased to 18 seconds. | | -continued seasonal impacts to staffing may occur because (1) cold/flu season; (2) demonstrations that result in 911 calltakers being repurposed for tactical radio dispatching. | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 8:34 AM | cell-link@smartsheet.com | BOEC | | | | PM-0039PM-0040 | Percentage of 911 calls answered within fifteen seconds;
Percentage of 911 calls answered within twenty seconds | | | | Nathan Leamy, Steve Mawdsley | No | 01/27/26 | Past 30 days | | | | 1 - Improve Public Safety Response Capabilities | 1 - Deploy the right responder to the right call, in a timely manner | 1 - See actions below | ID-00084 | 5 | ID-00021 | 1 | 4 | 1 |
| 6 | | | Monitor current performance on monthly basis |
| BOEC | 1.1.1.1.1 | Milestone | | Steve Mawdsley | | Monitor current performance on monthly basis | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 09/30/25 1:45 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 1 - Deploy the right responder to the right call, in a timely manner | 1 - See actions below | ID-00399 | 6 | ID-00084 | 1 | 5 | 0 |
| 7 | | | Achieve and maintain appropriate, timely, and equitable response through managing incident run volume by aligning fire stations with appropriate resource allocation |
| PF&R | 1.1.1.2 | Strategic Action | | Elizabeth Gallagher | | Complete a citywide station coverage analysis and publish findings, Use dashboards to review call data and review response protocols, Validate response time improvements or maintenance through quarterly data review | On Track | | | | | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PF&R | | | | PM-0050PM-0051 | PF&R fire response time percentage of calls for a ladder truck on scene within 4 minutes;
PF&R fire containment percentage of structure fires stopped before fire progressed from starting point | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 09/30/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 1 - Deploy the right responder to the right call, in a timely manner | 1 - See actions below | ID-00545 | 7 | ID-00021 | 2 | 4 | 3 |
| 8 | | | Complete a citywide station coverage analysis and publish findings |
| PF&R | 1.1.1.2.1 | Milestone | | Andy Ponce | Elizabeth Gallagher | Complete a citywide station coverage analysis and publish findings | Not Started | | | | | | | | | | | | 09/30/25 1:48 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 1 - Deploy the right responder to the right call, in a timely manner | 1 - See actions below | ID-00546 | 8 | ID-00545 | 1 | 5 | 0 |
| 9 | | | Use dashboards to review call data and review response protocols |
| PF&R | 1.1.1.2.2 | Milestone | | Andy Ponce | Elizabeth Gallagher | Use dashboards to review call data and review response protocols | On Track | | | | | | | | | | | | 09/30/25 1:48 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 1 - Deploy the right responder to the right call, in a timely manner | 1 - See actions below | ID-00547 | 9 | ID-00545 | 2 | 5 | 0 |
| 10 | | | Validate response time improvements or maintenance through quarterly data review |
| PF&R | 1.1.1.2.3 | Milestone | | Andy Ponce | | Validate response time improvements or maintenance through quarterly data review | Not Started | | | | | | | | | | | | 09/30/25 1:48 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 1 - Deploy the right responder to the right call, in a timely manner | 1 - See actions below | ID-00548 | 10 | ID-00545 | 3 | 5 | 0 |
| 11 | | | Identify and develop culturally and situationally appropriate response strategies |
| | 1.2 | Objective | | | | | | | |  | | | | | | 01/01/25 | 06/02/25 | 109d | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | | ID-00010 | 11 | ID-00003 | 2 | 2 | 1 |
| 12 | | | See actions below |
| | 1.2.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 06/02/25 | 109d | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00024 | 12 | ID-00010 | 1 | 3 | 6 |
| 13 | | | Enhance trust in 911 services in the community by developing a Multilingual Calltaker Program to enable calltakers to process calls with their certified multilingual skills |
| BOEC | 1.2.1.1 | Strategic Action | | Nakita Thomas | | Multilingual call-taker SOP and relevant linked SOPs are updated to reflect process for interpreter level certification, Identify existing contract that can support DPO for certification testing | On Track | | | | January:
Our Language Line contact was emailed on 12/16. We have not received a response, however, we did request access to the Language Line portal for more direct review of the system. This request is pending approval as of 1/12/25.
December:
Our Language Line contact was emailed on 12/9 to take next steps for scheduling reading/writing proficiency examinations. I received an out of office message and will be following up 12/16. I also met with the Citywide Language Access Specialist on 12/12 to discuss the process that has been planned.
November:
We were issued a PO to complete multilingual testing and translation with Language Line on 11/12/25.
October:
Discussed with Jeff Blade via email, Manh & Ginger from procurement and accounting, and Language Line Solutions to confirm rates, a PO request has been submitted to cover the cost of further testing.
September:
BOEC has a multilingual call-taking program and an associated SOP for police calls. Further testing to allow for Fire and Medical ProQA calls is pending updated citywide language contracts. The BOEC Equity Manager has been collaborating with the Citywide Equity and Language Access Analyst regarding language service contracts and their statuses.
9/18/25 - email sent to Jeff Blade for contract and RFP updates. | 12/16/2025 - I will be following up on my email to our Language Line contact to schedule proficiency testing. TBD - I will be meeting with the Citywide Language Access Specialist and the BHR Language Pay Differential representative to discuss BOEC's additional testing needs. | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | REP | | PM-0043 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/12/26 | Past 30 days | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00117 | 13 | ID-00024 | 1 | 4 | 2 |
| 14 | | | Multilingual call-taker SOP and relevant linked SOPs are updated to reflect process for interpreter level certification |
| BOEC | 1.2.1.1.1 | Milestone | | Nakita Thomas | | Multilingual call-taker SOP and relevant linked SOPs are updated to reflect process for interpreter level certification | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00477 | 14 | ID-00117 | 1 | 5 | 0 |
| 15 | | | Identify existing contract that can support DPO for certification testing |
| BOEC | 1.2.1.1.2 | Milestone | | Nakita Thomas | | Identify existing contract that can support DPO for certification testing | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00476 | 15 | ID-00117 | 2 | 5 | 0 |
| 16 | | | Establish guidelines and budget for improving awareness of rights and BOEC compliance with Title I (employment), Title II (ability access), and Title VI (language access) |
| BOEC | 1.2.1.2 | Strategic Action | | Nakita Thomas | | OEHR communicates results of bureau compliance self-evaluation, Create an accessibility plan modeling OEHR guidelines and four-factor analysis, Guidelines published and staff trained on Title I, II, VI compliance, Build advanced disability access and justice at BOEC | Minor Issues | | | | January:
Met with OEHR disability office regarding next steps to ensure this project is moving in the right direction.
December:
No update.
November:
Discussed consultant contract with OEHR Disability Division and parameters around this contract and eligible actions.
October:
PSSA Equity practitioners met with the designated ADA consultants regarding transition plans and services they provide.
This item has been rescheduled for October pending additional updates from OEHR and CAO. | Follow-up meeting with Emergency Manager, M.G. regarding development for BOEC. | The timeframe for completing this has moved beyond the original target end date and is greatly dependent on the consulting team and the completion of all of the self-evaluations. | We have a standing meeting with the ADA consultants every other week as well as a set date to meet with them regarding transition plans. I am also registered for additional coursework to expand my knowledge points. | | 01/01/25 | 06/02/25 | 109d | 01/27/26 10:03 AM | cell-link@smartsheet.com | BOEC | | | | PM-0157PM-0158 | Percentage of BOEC staff trained on Title I, II, and VI compliance;
Total civil rights related complaints or reported incidents at BOEC | | | | Nathan Leamy, Steve Mawdsley | No | 01/27/26 | Past 30 days | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00106 | 16 | ID-00024 | 2 | 4 | 4 |
| 17 | | | OEHR communicates results of bureau compliance self-evaluation |
| BOEC | 1.2.1.2.1 | Milestone | | OEHR | | OEHR communicates results of bureau compliance self-evaluation | | | | | | | | | | 01/01/25 | 06/02/25 | 109d | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00455 | 17 | ID-00106 | 1 | 5 | 0 |
| 18 | | | Create an accessibility plan modeling OEHR guidelines and four-factor analysis |
| BOEC | 1.2.1.2.2 | Milestone | | Nakita Thomas | | Create an accessibility plan modeling OEHR guidelines and four-factor analysis | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00454 | 18 | ID-00106 | 2 | 5 | 0 |
| 19 | | | Guidelines published and staff trained on Title I, II, VI compliance |
| BOEC | 1.2.1.2.3 | Milestone | | Nakita Thomas | | Guidelines published and staff trained on Title I, II, VI compliance | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00453 | 19 | ID-00106 | 3 | 5 | 0 |
| 20 | | | Build advanced disability access and justice at BOEC |
| BOEC | 1.2.1.2.4 | Milestone | | Nakita Thomas | | Build advanced disability access and justice at BOEC | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00452 | 20 | ID-00106 | 4 | 5 | 0 |
| 21 | | | Exceed requirements related to Title VI of the Civil Rights Act of 1964 (prohibits discrimination based on race, color, and national origin) |
| PPB | 1.2.1.3 | Strategic Action | | Brody Sargent | | Deliver training to PPB bilingual members on Introduction to Legal Interpreting in Policing, Complete proposal for an internal resource page for language resources/tools, Submit recommendations for the Language Justice Directive | Complete | | | | 1. Deliver training to PPB bilingual members on Introduction to Legal Interpreting in Policing in Fall 2024.
2. Complete proposal for an internal resource page for language resources/tools by December 2024.
3. Submit recommendations for the Language Justice Directive by December 2024.
1. Creation of the PPB (internal) Intranet Page under Language Justice Resources
2. Language Justice Directive enacted
3. Miranda Warning Cards translated into 22 foreign languages and posted on the PPB Intranet as a Resource 24/7
4. PPB delivered a Legal Interpreters training course to 45 Bureau Interpreters (BI)
1. Complete – The Intranet Page was created.
2. Complete – Language Justice Directive. Directive is included here: https://www.portland.gov/policies/police-directives/field-operations-0600/064037-communication-persons-who-have-limited.
3. Complete – Miranda Warning Cards have been translated and posted.
4. Complete - Training has been delivered to Bureau Interpreters. Interpreters are included on the intranet. | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | REP | | PM-0224PM-0225PM-0226 | Number of languages offered by PPB;
Number of PPB employees certified in at least one additional language;
Number of PPB language line uses | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 09/22/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00525 | 21 | ID-00024 | 3 | 4 | 3 |
| 22 | | | Deliver training to PPB bilingual members on Introduction to Legal Interpreting in Policing |
| PPB | 1.2.1.3.1 | Milestone | | | | Deliver training to PPB bilingual members on Introduction to Legal Interpreting in Policing | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | REP | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00524 | 22 | ID-00525 | 1 | 5 | 0 |
| 23 | | | Complete proposal for an internal resource page for language resources/tools |
| PPB | 1.2.1.3.2 | Milestone | | | | Complete proposal for an internal resource page for language resources/tools | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | REP | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00523 | 23 | ID-00525 | 2 | 5 | 0 |
| 24 | | | Submit recommendations for the Language Justice Directive |
| PPB | 1.2.1.3.3 | Milestone | | | | Submit recommendations for the Language Justice Directive | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | REP | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00522 | 24 | ID-00525 | 3 | 5 | 0 |
| 25 | | | Implement the Public Safety Support Specialist Strategic Roadmap |
| PPB | 1.2.1.4 | Strategic Action | | Brian Hughes | | Develop standard operating procedures (SOPs) for Public Safety Support Specialists (PS3), Develop Public Safety Support Specialist Supervisor (PS4) position description, Hire PS4, Schedule annual training, Develop PS3 BOEC dispatch protocol, Develop performance management report, Develop KPI for community engagement and call volume percentages | On Track | | | | the committee has bimonthly meetings and the plan is ahead of schedule.
no change this month. | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0186PM-0187PM-0188PM-0189PM-0190PM-0191PM-0192 | Percentage of SOPs signed off on by Public Safety Support specialists and supervisors;
Number of PS4s hired;
Percentage of Public Safety Support specialists and supervisors completed required annual training;
Number of dispatches of PS3s by BOEC;
PS3 KPI metrics developed and reported | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | Maybe | 11/03/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00549 | 25 | ID-00024 | 4 | 4 | 7 |
| 26 | | | Develop standard operating procedures (SOPs) for Public Safety Support Specialists (PS3) |
| PPB | 1.2.1.4.1 | Milestone | | | | Develop standard operating procedures (SOPs) for Public Safety Support Specialists (PS3) | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00550 | 26 | ID-00549 | 1 | 5 | 0 |
| 27 | | | Develop Public Safety Support Specialist Supervisor (PS4) position description |
| PPB | 1.2.1.4.2 | Milestone | | | | Develop Public Safety Support Specialist Supervisor (PS4) position description | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00551 | 27 | ID-00549 | 2 | 5 | 0 |
| 28 | | PPB | 1.2.1.4.3 | Milestone | | | | Hire PS4 | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00552 | 28 | ID-00549 | 3 | 5 | 0 |
| 29 | | PPB | 1.2.1.4.4 | Milestone | | | | Schedule annual training | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00553 | 29 | ID-00549 | 4 | 5 | 0 |
| 30 | | | Develop PS3 BOEC dispatch protocol |
| PPB | 1.2.1.4.5 | Milestone | | | | Develop PS3 BOEC dispatch protocol | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00554 | 30 | ID-00549 | 5 | 5 | 0 |
| 31 | | | Develop performance management report |
| PPB | 1.2.1.4.6 | Milestone | | | | Develop performance management report | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00555 | 31 | ID-00549 | 6 | 5 | 0 |
| 32 | | | Develop KPI for community engagement and call volume percentages |
| PPB | 1.2.1.4.7 | Milestone | | | | Develop KPI for community engagement and call volume percentages | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00556 | 32 | ID-00549 | 7 | 5 | 0 |
| 33 | | | Collaborate and coordinate with the community, businesses, and city partners to identify and address crime and disorder concerns via Neighborhood Response Teams |
| PPB | 1.2.1.5 | Strategic Action | | Brian Hughes | | NRT attend community meetings and document in the community engagement app, NRT communicates identified crime and disorder concerns to begin process for response, Conduct analysis of police data to corroborate community concern, identify priority locations and scope of issues, Use analysis and community input to inform focused missions to address identified criminal activity, Ensure cross-agency communication and collaboration continues until concern is addressed | On Track | | | | Command and NRT personnel are attending regular neighborhood and business meetings on a weekly, monthly and quarterly meetings. Taking input and adjust resources as necessary.
no change this month | | Command is not using the app to track all major meetings. | command has been reminded to use the app to track major meetings. | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | PM-0216PM-0217PM-0218PM-0232 | Number of neighborhood, business association, or community meetings attended by Neighborhood Response Teams (NRT);
Number of Neighborhood Response Team missions;
Community, business, and other partner satisfaction with police response to identified concerns;
Number of Neighborhood Response Team missions successfully addressing identified community concerns | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 11/03/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00521 | 33 | ID-00024 | 5 | 4 | 5 |
| 34 | | | NRT attend community meetings and document in the community engagement app |
| PPB | 1.2.1.5.1 | Milestone | | | | NRT attend community meetings and document in the community engagement app | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00520 | 34 | ID-00521 | 1 | 5 | 0 |
| 35 | | | NRT communicates identified crime and disorder concerns to begin process for response |
| PPB | 1.2.1.5.2 | Milestone | | | | NRT communicates identified crime and disorder concerns to begin process for response | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00519 | 35 | ID-00521 | 2 | 5 | 0 |
| 36 | | | Conduct analysis of police data to corroborate community concern, identify priority locations and scope of issues |
| PPB | 1.2.1.5.3 | Milestone | | | | Conduct analysis of police data to corroborate community concern, identify priority locations and scope of issues | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00518 | 36 | ID-00521 | 3 | 5 | 0 |
| 37 | | | Use analysis and community input to inform focused missions to address identified criminal activity |
| PPB | 1.2.1.5.4 | Milestone | | | | Use analysis and community input to inform focused missions to address identified criminal activity | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00517 | 37 | ID-00521 | 4 | 5 | 0 |
| 38 | | | Ensure cross-agency communication and collaboration continues until concern is addressed |
| PPB | 1.2.1.5.5 | Milestone | | | | Ensure cross-agency communication and collaboration continues until concern is addressed | | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00516 | 38 | ID-00521 | 5 | 5 | 0 |
| 39 | | | Expand or develop available materials specific to fire fighting and emergency response in Portland to address cultural norms, communication styles, trauma informed care, and situational awareness |
| PF&R | 1.2.1.6 | Strategic Action | | Elizabeth Gallagher | | Develop and distribute culturally tailored response guidance for frontline staff, Evaluate effectiveness of new materials through surveys of members | Major Issues | | | | | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 09/23/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00540 | 39 | ID-00024 | 6 | 4 | 2 |
| 40 | | | Develop and distribute culturally tailored response guidance for frontline staff |
| PF&R | 1.2.1.6.1 | Milestone | | Jim Sestric | | Develop and distribute culturally tailored response guidance for frontline staff | Not Started | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00539 | 40 | ID-00540 | 1 | 5 | 0 |
| 41 | | | Evaluate effectiveness of new materials through surveys of members |
| PF&R | 1.2.1.6.2 | Milestone | | | | Evaluate effectiveness of new materials through surveys of members | Major Issues | | | | | | | | | | | | 09/30/25 1:54 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 2 - Identify and develop culturally and situationally appropriate response strategies | 1 - See actions below | ID-00538 | 41 | ID-00540 | 2 | 5 | 0 |
| 42 | | | Measure, evaluate, and improve public safety response performance and outcomes |
| | 1.3 | Objective | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 09/30/25 2:01 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | | ID-00011 | 42 | ID-00003 | 3 | 2 | 1 |
| 43 | | | See actions below |
| | 1.3.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 10/21/25 1:42 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00028 | 43 | ID-00011 | 1 | 3 | 18 |
| 44 | | | Enhance community trust in the 911 system by implementing a survey to solicit feedback about BOEC services (calling 911, calling non-emergency, accessing records) from Black, Indigenous, all people of color, and people of all abilities |
| BOEC | 1.3.1.1 | Strategic Action | | Nakita Thomas | | Develop community engagement plan, Finalize draft survey, Launch survey, Host at least 2 listening sessions, Feedback analyzed with action items identified and assigned to specific bureau and PSSA leads, Develop process improvement plan based on feedback results, Develop implementation plan and dashboard of process change implementation, including check in and reporting process, Integrate questions surrounding community trust of 9-1-1 into Portland Insights Survey, Collaborate with Community Safety Programs to participate in contact survey pilot | On Track | | | | January:
Implementation planned for April to coincide with telecommunicator week, education campaign, and art competition.
December:
I had a check-in with Liz Taylor on 12/11 regarding next steps for education campaign. Informal discussions with Chelsea Labar regarding soliciting feedback from community members.
November:
The previously drafted feedback survey was reviewed and given some edits. A kickoff meeting was held on 11/7/25.
October:
Collaborators have been identified from all PSSA bureaus and offices to participate in the education campaign.
September:
The feedback survey has been tied to the bureau's engagement plan. The bureau is also looking to partner with the PSSA office of the DCA and fellow PSSA bureaus to further community education and feedback gathering. | January 2026: Soft launch of feedback form at community engagement events. Finalized timeline on launch of full feedback survey. | | | | 07/01/25 | 06/30/26 | 261d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0159PM-0160 | Total number of BOEC call-takers certified in additional languages;
Number of BOEC calls taken in language other than English | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00104 | 44 | ID-00028 | 1 | 4 | 9 |
| 45 | | | Develop community engagement plan |
| | 1.3.1.1.1 | Milestone | | Nakita Thomas | | Develop community engagement plan | | | | | | | | | | | | | 10/15/25 1:50 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00606 | 45 | ID-00104 | 1 | 5 | 0 |
| 46 | | BOEC | 1.3.1.1.2 | Milestone | | Nakita Thomas | | Finalize draft survey | | | | | | | | | | 07/01/25 | 09/30/25 | 66d | 10/15/25 1:50 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00448 | 46 | ID-00104 | 2 | 5 | 0 |
| 47 | | BOEC | 1.3.1.1.3 | Milestone | | Nakita Thomas | | Launch survey | | | | | | | | | | 10/01/25 | 12/31/25 | 66d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00447 | 47 | ID-00104 | 3 | 5 | 0 |
| 48 | | | Host at least 2 listening sessions |
| BOEC | 1.3.1.1.4 | Milestone | | Nakita Thomas | | Host at least 2 listening sessions | | | | | | | | | | 10/01/25 | 12/31/25 | 66d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00446 | 48 | ID-00104 | 4 | 5 | 0 |
| 49 | | | Feedback analyzed with action items identified and assigned to specific bureau and PSSA leads |
| BOEC | 1.3.1.1.5 | Milestone | | Nakita Thomas | | Feedback analyzed with action items identified and assigned to specific bureau and PSSA leads | | | | | | | | | | 01/01/26 | 01/15/26 | 11d | 01/16/26 9:18 AM | nathan.d.leamy@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00445 | 49 | ID-00104 | 5 | 5 | 0 |
| 50 | | | Develop process improvement plan based on feedback results |
| BOEC | 1.3.1.1.6 | Milestone | | Nakita Thomas | | Develop process improvement plan based on feedback results | | | | | | | | | | 01/15/26 | 06/30/26 | 119d | 01/15/26 9:02 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00444 | 50 | ID-00104 | 6 | 5 | 0 |
| 51 | | | Develop implementation plan and dashboard of process change implementation, including check in and reporting process |
| BOEC | 1.3.1.1.7 | Milestone | | Nakita Thomas | | Develop implementation plan and dashboard of process change implementation, including check in and reporting process | | | | | | | | | | | | | 10/15/25 1:50 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00443 | 51 | ID-00104 | 7 | 5 | 0 |
| 52 | | | Integrate questions surrounding community trust of 9-1-1 into Portland Insights Survey |
| BOEC | 1.3.1.1.8 | Milestone | | Nakita Thomas | | Integrate questions surrounding community trust of 9-1-1 into Portland Insights Survey | | | | | | | | | | | | | 10/15/25 1:50 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00450 | 52 | ID-00104 | 8 | 5 | 0 |
| 53 | | | Collaborate with Community Safety Programs to participate in contact survey pilot |
| BOEC | 1.3.1.1.9 | Milestone | | Nakita Thomas | | Collaborate with Community Safety Programs to participate in contact survey pilot | | | | | | | | | | | | | 10/15/25 1:50 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00449 | 53 | ID-00104 | 9 | 5 | 0 |
| 54 | | | Establish PPB response time goals with input from community feedback |
| PPB | 1.3.1.2 | Strategic Action | | Brian Hughes | | Community survey to get input on response time expectations developed with PPB and Community Safety, Establish response time goals informed by survey results | Major Issues | | | | RFP has been put on hold. PPB rep has been assigned to review the RFP vendor candidates..
no change this month. | budgetary issues may delay this action items | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0119PM-0120PM-0229 | Number of dispatched high priority calls with a PPB unit response;
Average number of minutes for first PPB unit on-scene to a high priority dispatch call;
Response time goals by priority level | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 11/03/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00318 | 54 | ID-00028 | 2 | 4 | 2 |
| 55 | | | Community survey to get input on response time expectations developed with PPB and Community Safety |
| PPB | 1.3.1.2.1 | Milestone | | Stephanie Howard | | Community survey to get input on response time expectations developed with PPB and Community Safety | | | | | | | | | | | | | 10/15/25 1:50 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00320 | 55 | ID-00318 | 1 | 5 | 0 |
| 56 | | | Establish response time goals informed by survey results |
| PPB | 1.3.1.2.2 | Milestone | | Lauren Brown | | Establish response time goals informed by survey results | | | | | | | | | | | | | 10/15/25 1:50 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00319 | 56 | ID-00318 | 2 | 5 | 0 |
| 57 | | | Implement improved online reporting system for eligible incidents |
| PPB | 1.3.1.3 | Strategic Action | | Chad Lublin | | Vendor completes security requirements, BTS approval of platform, Completion of procurement, Testing new system, Deployment of OL reporting system, PSU user experience data analysis comparing previous and new system, Expand language access from three to nine languages | Complete | | |  | The team determined that our current vendor fixed many of the deficiencies we'd originally sought resolution for. After testing these enhancements, the enhancements and test results were shared with the project steering committee. The steering committee determined that replacing our current solution was no longer necessary. The Chief agreed and the project was cancelled.
There was one deficiency that was not fully resolved, the number of language translations. The current vendor offers three of the nine safe harbor languages. The following items related to this feature were considered: Most browsers offer translation services, the number of reports submitted in a safe harbor language is very low, offering safe harbor languages is not a mandatory requirement, the number of other remedies implemented, the risks of replacing an important public service, and the increased cost of the new system relative to the current system. | Procurement, app customization development, interface preparation, and single sign on and active directory setup are all in process.. | BTS approval was late and procurement is requiring longer than anticipated. These items are on the project's critical path. | Accept | | 06/01/26 | 09/30/26 | 88d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0125PM-0184PM-0185 | Total online reports submitted;
Percentage of eligible reports submitted through the online reporting system;
Community satisfaction with online reporting system | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 12/03/25 | 30-60 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00321 | 57 | ID-00028 | 3 | 4 | 7 |
| 58 | | | Vendor completes security requirements |
| PPB | 1.3.1.3.1 | Milestone | | Chad Lublin | | Vendor completes security requirements | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00327 | 58 | ID-00321 | 1 | 5 | 0 |
| 59 | | PPB | 1.3.1.3.2 | Milestone | | Chad Lublin | | BTS approval of platform | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00326 | 59 | ID-00321 | 2 | 5 | 0 |
| 60 | | | Completion of procurement |
| PPB | 1.3.1.3.3 | Milestone | | Chad Lublin | | Completion of procurement | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00325 | 60 | ID-00321 | 3 | 5 | 0 |
| 61 | | PPB | 1.3.1.3.4 | Milestone | | Chad Lublin | | Testing new system | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00324 | 61 | ID-00321 | 4 | 5 | 0 |
| 62 | | | Deployment of OL reporting system |
| PPB | 1.3.1.3.5 | Milestone | | Chad Lublin | | Deployment of OL reporting system | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00323 | 62 | ID-00321 | 5 | 5 | 0 |
| 63 | | | PSU user experience data analysis comparing previous and new system |
| PPB | 1.3.1.3.6 | Milestone | | Christian Peterson | | PSU user experience data analysis comparing previous and new system | | | | | | | | | | 06/01/26 | 09/30/26 | 88d | 11/20/25 2:06 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00322 | 63 | ID-00321 | 6 | 5 | 0 |
| 64 | | | Expand language access from three to nine languages |
| | 1.3.1.3.7 | Milestone | | Chad Lublin | | Expand language access from three to nine languages | | | | | | | | | | | | | 11/20/25 2:06 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00609 | 64 | ID-00321 | 7 | 5 | 0 |
| 65 | | | Reduce crime and the fear of crime through improved investigations |
| PPB | 1.3.1.4 | Strategic Action | | Robert Simon | | Baseline survey of community satisfaction/safety, SOP for investigative case assignment, Development of plan to improve capacity to investigate additional types of crime, more cases, and improve solve rates, Development of reports to track case assignment, clearance rates, etc. | On Track | | | | Milestone 1: The community satisfaction/safety survey is being implemented by the PSSA (Stephanie Howard) and is currently in RFP status.
Milestone 2: SOP on investigative case assignment within the Detective Division is being developed and will be completed for CHO review by October 15th, 2025.
Milestone 3: Investigative capacity is being monitored by the Detective Division commander. This capacity is severely hampered by the volume of felonious and/or violent crime and the limited number of investigators/detectives. Investigative resources are deployed or redeployed based on current crime trends and need.
Milestone 4: Homicide division is developing and will be piloting a case tracking methodology to consistently report solve rate, clearance rates, open case volume, and case assignments. | Milestone 1: PSSA responsibility, Milestone 2: SOP finalization by October 15, 2025. Milestone 3: Burglary task force being developed by Detective Division. Milestone 4: Initial tracking efforts will begin by November 1, 2025. | N/A | N/A | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0121PM-0122PM-0123PM-0124PM-0196PM-0197PM-0198PM-0199PM-0200PM-0201PM-0202PM-0203PM-0204 | Percentage of reported incidents with a crime designated for investigation by PPB assigned for investigation;
Number of reported incidents with a crime designated for investigation;
Clearance rate;
Community satisfaction with investigations;
Community satisfaction with PPB missions;
Change in targeted crime or incident rate within specified geographic boundary | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 09/23/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00342 | 65 | ID-00028 | 4 | 4 | 4 |
| 66 | | | Baseline survey of community satisfaction/safety |
| PPB | 1.3.1.4.1 | Milestone | | | | Baseline survey of community satisfaction/safety | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00346 | 66 | ID-00342 | 1 | 5 | 0 |
| 67 | | | SOP for investigative case assignment |
| PPB | 1.3.1.4.2 | Milestone | | | | SOP for investigative case assignment | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00345 | 67 | ID-00342 | 2 | 5 | 0 |
| 68 | | | Development of plan to improve capacity to investigate additional types of crime, more cases, and improve solve rates |
| PPB | 1.3.1.4.3 | Milestone | | | | Development of plan to improve capacity to investigate additional types of crime, more cases, and improve solve rates | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00344 | 68 | ID-00342 | 3 | 5 | 0 |
| 69 | | | Development of reports to track case assignment, clearance rates, etc. |
| PPB | 1.3.1.4.4 | Milestone | | | | Development of reports to track case assignment, clearance rates, etc. | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00343 | 69 | ID-00342 | 4 | 5 | 0 |
| 70 | | | Improve systems and outcomes by achieving and maintaining International Academies of Emergency Dispatch (IAED) Accredited Center of Excellence (ACE) performance levels for Medical and Fire Triage |
| BOEC | 1.3.1.5 | Strategic Action | | Ryan DesJardins | | Implement Medical and Fire Protocols, Implement Medical and Fire Quality Assurance Program, Achieve ACE-level performance, Maintain ACE-level performance. | On Track | | | | EMD ACE performance achieved. Very close for EFD. BOEC's ACE application has been submitted. ETA for award, if successful, 2-3 months. | Updating to ProQA Version .53 in spring. | None | | | 01/01/25 | 12/31/30 | 1565d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0018PM-0019 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/06/26 | Past 30 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00086 | 70 | ID-00028 | 5 | 4 | 4 |
| 71 | | | Implement Medical and Fire Protocols |
| BOEC | 1.3.1.5.1 | Milestone | | | | Implement Medical and Fire Protocols | Complete | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00142 | 71 | ID-00086 | 1 | 5 | 0 |
| 72 | | | Implement Medical and Fire Quality Assurance Program |
| BOEC | 1.3.1.5.2 | Milestone | | | | Implement Medical and Fire Quality Assurance Program | Complete | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00141 | 72 | ID-00086 | 2 | 5 | 0 |
| 73 | | | Achieve ACE-level performance |
| BOEC | 1.3.1.5.3 | Milestone | | | | Achieve ACE-level performance | Complete | | | | | | | | | 01/01/25 | 07/01/25 | 130d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00140 | 73 | ID-00086 | 3 | 5 | 0 |
| 74 | | | Maintain ACE-level performance. |
| BOEC | 1.3.1.5.4 | Milestone | | Ryan DesJardins | | Maintain ACE-level performance. | On Track | | | | | | | | | 07/02/25 | 12/31/30 | 1435d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00139 | 74 | ID-00086 | 4 | 5 | 0 |
| 75 | | | Achieve The Commission on Accreditation for Law Enforcement Agencies (CALEA) Accreditation |
| BOEC | 1.3.1.6 | Strategic Action | | Ryan DesJardins | | Confirm CALEA requirements, Complete CALEA requirements, Apply for CALEA accreditation | Not Started | | | | N/A | N/A | N/A | N/A | | 01/01/27 | 06/30/28 | 391d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0018PM-0019 | | | | | Nathan Leamy, Steve Mawdsley | No | 09/09/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00090 | 75 | ID-00028 | 6 | 4 | 3 |
| 76 | | | Confirm CALEA requirements |
| BOEC | 1.3.1.6.1 | Milestone | | Ryan DesJardins | | Confirm CALEA requirements | | | | | | | | | | 01/01/27 | 06/30/28 | 391d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00428 | 76 | ID-00090 | 1 | 5 | 0 |
| 77 | | | Complete CALEA requirements |
| BOEC | 1.3.1.6.2 | Milestone | | Ryan DesJardins | | Complete CALEA requirements | | | | | | | | | | 01/01/27 | 06/30/28 | 391d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00427 | 77 | ID-00090 | 2 | 5 | 0 |
| 78 | | | Apply for CALEA accreditation |
| BOEC | 1.3.1.6.3 | Milestone | | Ryan DesJardins | | Apply for CALEA accreditation | | | | | | | | | | 01/01/27 | 06/30/28 | 391d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00426 | 78 | ID-00090 | 3 | 5 | 0 |
| 79 | | | Achieve Accredited Center of Excellence award for the Fire Priority Dispatch System (FPDS) |
| BOEC | 1.3.1.7 | Strategic Action | | Ryan DesJardins | | Achieve and maintain ACE-level performance for 3 consecutive months, Complete 20 Points accreditation documentation, Complete the application for ACE | Minor Issues | | | | EFD continues to hover on the edge of the required ACE performance. for 2025, we averaged 9% non-compliant, just 2% from the threshold. We are optimistic about progress after FPDS v8 is online for a couple of months. | The FPDS v8 update has been rescheduled for January 13. | | | | 01/01/25 | 12/31/25 | 261d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0018PM-0019 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/06/26 | Past 30 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00088 | 79 | ID-00028 | 7 | 4 | 3 |
| 80 | | | Achieve and maintain ACE-level performance for 3 consecutive months |
| BOEC | 1.3.1.7.1 | Milestone | | Ryan DesJardins | | Achieve and maintain ACE-level performance for 3 consecutive months | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00412 | 80 | ID-00088 | 1 | 5 | 0 |
| 81 | | | Complete 20 Points accreditation documentation |
| BOEC | 1.3.1.7.2 | Milestone | | Ryan DesJardins | | Complete 20 Points accreditation documentation | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00411 | 81 | ID-00088 | 2 | 5 | 0 |
| 82 | | | Complete the application for ACE |
| BOEC | 1.3.1.7.3 | Milestone | | Ryan DesJardins | | Complete the application for ACE | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00410 | 82 | ID-00088 | 3 | 5 | 0 |
| 83 | | | Achieve Accredited Center of Excellence award for the Medical Priority Dispatch System (MPDS) |
| BOEC | 1.3.1.8 | Strategic Action | | Ryan DesJardins | | Achieve and maintain ACE-level performance for 3 consecutive months, Complete 20 Points accreditation documentation, Complete the application for ACE | On Track | | | | BOEC has applied for the Accredited Center of Excellence award (ACE). The typical award time is 2-3 months. | | | | | 01/01/25 | 12/31/25 | 261d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0018PM-0019 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/06/26 | Past 30 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00089 | 83 | ID-00028 | 8 | 4 | 3 |
| 84 | | | Achieve and maintain ACE-level performance for 3 consecutive months |
| BOEC | 1.3.1.8.1 | Milestone | | Ryan DesJardins | | Achieve and maintain ACE-level performance for 3 consecutive months | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00409 | 84 | ID-00089 | 1 | 5 | 0 |
| 85 | | | Complete 20 Points accreditation documentation |
| BOEC | 1.3.1.8.2 | Milestone | | Ryan DesJardins | | Complete 20 Points accreditation documentation | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00408 | 85 | ID-00089 | 2 | 5 | 0 |
| 86 | | | Complete the application for ACE |
| BOEC | 1.3.1.8.3 | Milestone | | Ryan DesJardins | | Complete the application for ACE | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00407 | 86 | ID-00089 | 3 | 5 | 0 |
| 87 | | | Maintain ACE awards for MPDS and FPDS |
| BOEC | 1.3.1.9 | Strategic Action | | Ryan DesJardins | | Monitor monthly ACE-level performance, Confirmation of 20 Points accreditation documentation, Complete application for re-certification | Not Started | | | | N/A | N/A | N/A | N/A | | 01/01/28 | 12/29/28 | 261d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0018PM-0019 | | | | | Nathan Leamy, Steve Mawdsley | No | 09/09/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00087 | 87 | ID-00028 | 9 | 4 | 3 |
| 88 | | | Monitor monthly ACE-level performance |
| BOEC | 1.3.1.9.1 | Milestone | | Ryan DesJardins | | Monitor monthly ACE-level performance | | | | | | | | | | 01/01/28 | 12/29/28 | 261d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00415 | 88 | ID-00087 | 1 | 5 | 0 |
| 89 | | | Confirmation of 20 Points accreditation documentation |
| BOEC | 1.3.1.9.2 | Milestone | | Ryan DesJardins | | Confirmation of 20 Points accreditation documentation | | | | | | | | | | 01/01/28 | 12/29/28 | 261d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00414 | 89 | ID-00087 | 2 | 5 | 0 |
| 90 | | | Complete application for re-certification |
| BOEC | 1.3.1.9.3 | Milestone | | Ryan DesJardins | | Complete application for re-certification | | | | | | | | | | 01/01/28 | 12/29/28 | 261d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00413 | 90 | ID-00087 | 3 | 5 | 0 |
| 91 | | | Implement Police Quality Assurance Program |
| BOEC | 1.3.1.10 | Strategic Action | | Ryan DesJardins | | Form a collaborative workgroup of quality assurance team members, dispatchers, and supervisors, Determine the method of call review and scoring, Determine case review delivery, Implement quality assurance pilot, Finalize and implement Police QA Program | Minor Issues | | | | Issues with the logging recorder vendor and BTS connections to the logging recorder have created uncertainty in how fast this will progress. The training team is actively using simulations, and we expect that to expand significantly over the coming months. It does not require the recorder connection. | Obtain feedback from workgroup members and then expand to a larger group for additional feedback. | BTS - recent issues with how BTS provides the call recording data to the vendor have been questioned. This has interrupted call recording data. | I'm trying to work with BTS and BOEC Tech to find a solution. This was working, but I am told our solution isn't viable for the long term. | | 01/01/25 | 12/31/25 | 261d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | | | | | | Nathan Leamy, Steve Mawdsley | Yes | 01/06/26 | Past 30 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00092 | 91 | ID-00028 | 10 | 4 | 5 |
| 92 | | | Form a collaborative workgroup of quality assurance team members, dispatchers, and supervisors |
| BOEC | 1.3.1.10.1 | Milestone | | Ryan DesJardins | | Form a collaborative workgroup of quality assurance team members, dispatchers, and supervisors | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00420 | 92 | ID-00092 | 1 | 5 | 0 |
| 93 | | | Determine the method of call review and scoring |
| BOEC | 1.3.1.10.2 | Milestone | | Ryan DesJardins | | Determine the method of call review and scoring | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00419 | 93 | ID-00092 | 2 | 5 | 0 |
| 94 | | | Determine case review delivery |
| BOEC | 1.3.1.10.3 | Milestone | | Ryan DesJardins | | Determine case review delivery | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00418 | 94 | ID-00092 | 3 | 5 | 0 |
| 95 | | | Implement quality assurance pilot |
| BOEC | 1.3.1.10.4 | Milestone | | Ryan DesJardins | | Implement quality assurance pilot | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00417 | 95 | ID-00092 | 4 | 5 | 0 |
| 96 | | | Finalize and implement Police QA Program |
| BOEC | 1.3.1.10.5 | Milestone | | Ryan DesJardins | | Finalize and implement Police QA Program | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00416 | 96 | ID-00092 | 5 | 5 | 0 |
| 97 | | | Implement Police and Fire Radio Quality Assurance |
| BOEC | 1.3.1.11 | Strategic Action | | Ryan DesJardins | | Form a collaborative workgroup of quality assurance team members, dispatchers, and supervisors, Determine the method of call review and scoring, Determine case review delivery, Implement quality assurance pilot, Finalize and implement Police and Fire Radio QA Program | Not Started | | | | N/A | N/A | N/A | N/A | | 01/01/26 | 12/31/26 | 261d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | | | | | | Nathan Leamy, Steve Mawdsley | Maybe | 09/09/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00091 | 97 | ID-00028 | 11 | 4 | 5 |
| 98 | | | Form a collaborative workgroup of quality assurance team members, dispatchers, and supervisors |
| BOEC | 1.3.1.11.1 | Milestone | | Ryan DesJardins | | Form a collaborative workgroup of quality assurance team members, dispatchers, and supervisors | | | | | | | | | | 01/01/26 | 12/31/26 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00424 | 98 | ID-00091 | 1 | 5 | 0 |
| 99 | | | Determine the method of call review and scoring |
| BOEC | 1.3.1.11.2 | Milestone | | Ryan DesJardins | | Determine the method of call review and scoring | | | | | | | | | | 01/01/26 | 12/31/26 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00423 | 99 | ID-00091 | 2 | 5 | 0 |
| 100 | | | Determine case review delivery |
| BOEC | 1.3.1.11.3 | Milestone | | Ryan DesJardins | | Determine case review delivery | | | | | | | | | | 01/01/26 | 12/31/26 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00422 | 100 | ID-00091 | 3 | 5 | 0 |
| 101 | | | Implement quality assurance pilot |
| BOEC | 1.3.1.11.4 | Milestone | | Ryan DesJardins | | Implement quality assurance pilot | | | | | | | | | | 01/01/26 | 12/31/26 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00421 | 101 | ID-00091 | 4 | 5 | 0 |
| 102 | | | Finalize and implement Police and Fire Radio QA Program |
| BOEC | 1.3.1.11.5 | Milestone | | Ryan DesJardins | | Finalize and implement Police and Fire Radio QA Program | | | | | | | | | | 01/01/26 | 12/31/26 | 261d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00425 | 102 | ID-00091 | 5 | 5 | 0 |
| 103 | | | Exceed requirements of the Americans with Disabilities Act (ADA) Title II relating to nondiscrimination on the basis of disability |
| PPB | 1.3.1.12 | Strategic Action | | Brody Sargent | | Develop a 3 to 5-year ADA transition plan to implement the results of PPB’s Title II needs assessment, Establish a process for tracking ADA requests and outcomes that allows PPB to track request trends and ongoing barriers for people with disabilities | On Track | | | | Initial outreach to involved parties has been sent.
Currently working with outside consultant and internal stakeholders in priority identification. This will require funding. Met with the Chief's Office and received support for the project. | Identify County Contacts for discussions. | | | | 10/01/25 | 10/30/26 | 283d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | REP | | PM-0227PM-0228 | Number of community ADA accommodation requests received by PPB;
Number of community ADA accommodation requests granted | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 12/03/25 | 30-60 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00492 | 103 | ID-00028 | 12 | 4 | 2 |
| 104 | | | Develop a 3 to 5-year ADA transition plan to implement the results of PPB’s Title II needs assessment |
| PPB | 1.3.1.12.1 | Milestone | | Patricia Kepler | | Develop a 3 to 5-year ADA transition plan to implement the results of PPB’s Title II needs assessment | | | | | | | | | | 10/01/25 | 10/30/26 | 283d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | REP | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00491 | 104 | ID-00492 | 1 | 5 | 0 |
| 105 | | | Establish a process for tracking ADA requests and outcomes that allows PPB to track request trends and ongoing barriers for people with disabilities |
| PPB | 1.3.1.12.2 | Milestone | | Patricia Kepler | | Establish a process for tracking ADA requests and outcomes that allows PPB to track request trends and ongoing barriers for people with disabilities | | | | | | | | | | 10/01/25 | 10/30/26 | 283d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | REP | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00490 | 105 | ID-00492 | 2 | 5 | 0 |
| 106 | | | Enhance Safe Blocks services through regular review of staff deployment and data to assess needs and ensure efficacy |
| Community Safety | 1.3.1.13 | Strategic Action | | Stephanie Howard | | Hold staff work session to collaborate on current needs, potential recalibrations, community concerns, and potential partnerships going forward | Minor Issues | | | | With the heightened focus on responding to the federal administration, CSD leadership has not been able to devote the time needed to pull this team together for a work session. Data continues to be collected and reported by the Safe Blocks Supervisor weekly and regular meetings are occurring to debrief on Safe Blocks' activities, but this needs greater focus and attention than CSD Director can provide at this moment. Fortunately, the OVP Program Manager recruitment is coming to a conclusion and I believe incoming leadership will be able to help get this work back on track. | Multiple | Loss of team cohesion and frustration with citywide efforts, like hiring and OT freeze. | CSD Director has met with team and the Labor Management Committee to discuss their concerns and ensure they have the ability to provide feedback. | | 07/01/25 | 08/29/25 | 44d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | Community Safety | | | | PM-0089 | Number of Safe Blocks staff redeployments or schedule adjustments based on data | | | | Nathan Leamy, Stephanie Howard | No | 12/10/25 | 30-60 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00240 | 106 | ID-00028 | 13 | 4 | 1 |
| 107 | | | Hold staff work session to collaborate on current needs, potential recalibrations, community concerns, and potential partnerships going forward |
| Community Safety | 1.3.1.13.1 | Milestone | | Stephanie Howard | | Hold staff work session to collaborate on current needs, potential recalibrations, community concerns, and potential partnerships going forward | | | | | | | | | | 07/01/25 | 08/29/25 | 44d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00241 | 107 | ID-00240 | 1 | 5 | 0 |
| 108 | | | Improve city-wide readiness and emergency response through after-action reviews |
| PBEM | 1.3.1.14 | Strategic Action | | Lisa Oreskovich | | Lead inclusive city-wide after action reviews following significant responses within 90 days. Ensure they are distributed to all relevant actors, Track cumulative findings of reports and examine patterns including persistant problems. Track repeated similar findings that identify areas for improvement. | Major Issues | | | | None. | Improve PBEM's AAR action item dashboard to make information more accessible. | Lack of planning staff risk the incorporation of lessons learned into current plans. | Incorporate planning activities whenever staff time permits. | | 01/01/25 | 06/28/30 | 1433d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PBEM | | | | PM-0090PM-0091PM-0092 | Percentage of inclusive city-wide after action reviews completed within 90 days;
Number of trainings and excercises conducted for city and partners to improve coordination during major responses;
Number of significant findings in after action reviews in last 12 months that relate to lack of coordination | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | No | 11/13/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00281 | 108 | ID-00028 | 14 | 4 | 2 |
| 109 | | | Lead inclusive city-wide after action reviews following significant responses within 90 days. Ensure they are distributed to all relevant actors |
| PBEM | 1.3.1.14.1 | Milestone | | Lisa Oreskovich | | Lead inclusive city-wide after action reviews following significant responses within 90 days. Ensure they are distributed to all relevant actors | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00282 | 109 | ID-00281 | 1 | 5 | 0 |
| 110 | | | Track cumulative findings of reports and examine patterns including persistant problems. Track repeated similar findings that identify areas for improvement. |
| PBEM | 1.3.1.14.2 | Milestone | | Lisa Oreskovich | | Track cumulative findings of reports and examine patterns including persistant problems. Track repeated similar findings that identify areas for improvement. | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00283 | 110 | ID-00281 | 2 | 5 | 0 |
| 111 | | | Improve tracking of case clearance |
| PPB | 1.3.1.15 | Strategic Action | | Robert Simon | | Standardize definitions and criteria for use of case status and clearance codes, Modification of status codes in RegJIN, Develop and deliver training on clearance, Develop reports to monitor clearance rates and establish goals | On Track | | | | Milestone 1: Case clearance codes have been standardized and corresponding codes have been identified and defined. -COMPLETED
Milestone 2: RegJIN team is updating the MRE this month to accommodate the new codes. The new codes will be updated by November 1, 2025.
Milestone 3: Training has been developed to share the updated clearance codes and refresh investigative members on appropriate case clearance methodology. Training dates are being worked on between the RegJIN team and Detective Division command. Training will be completed contemporaneously to the implementation of code updates.
Milestone 4: SSD is developing methodology to gather information based on new and updated clearance codes. | Milestone 1: Complete Milestone 2: Codes to be updated by December 1, 2025. Milestone 3: Training will begin in November 2025. Milestone 4: SSD will begin gathering new data December 1, 2025. | N/A | N/A | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0121PM-0124PM-0192PM-0193PM-0194PM-0195PM-0196 | Number of personnel trained in revised case clearance procedures;
Case clearance data error rate;
Clearance rate report produced | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 11/05/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00337 | 111 | ID-00028 | 15 | 4 | 4 |
| 112 | | | Standardize definitions and criteria for use of case status and clearance codes |
| PPB | 1.3.1.15.1 | Milestone | | | | Standardize definitions and criteria for use of case status and clearance codes | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00341 | 112 | ID-00337 | 1 | 5 | 0 |
| 113 | | | Modification of status codes in RegJIN |
| PPB | 1.3.1.15.2 | Milestone | | | | Modification of status codes in RegJIN | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00340 | 113 | ID-00337 | 2 | 5 | 0 |
| 114 | | | Develop and deliver training on clearance |
| PPB | 1.3.1.15.3 | Milestone | | | | Develop and deliver training on clearance | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00339 | 114 | ID-00337 | 3 | 5 | 0 |
| 115 | | | Develop reports to monitor clearance rates and establish goals |
| PPB | 1.3.1.15.4 | Milestone | | | | Develop reports to monitor clearance rates and establish goals | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00338 | 115 | ID-00337 | 4 | 5 | 0 |
| 116 | | | Reduce crime and the fear of crime through data driven crime reduction missions |
| PPB | 1.3.1.16 | Strategic Action | | Brian Hughes | | Adopt a data-driven problem-solving model for crime reduction missions, Train personnel on data driven strategies and planning, Establish process for allocating resources and develop measurable targets, Evaluate effectiveness, with outcomes informing future tactics | On Track | | | | SSD has met with the NRT sergeants at the precincts and provided guidance on steps moving forward and how processes should be followed.
no change this month | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0130PM-0131PM-0132PM-0233 | Number of missions completed;
Personnel trained on evidence based policing;
Proportion of PPB crime reduction missions achieving stated goals | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 11/03/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00557 | 116 | ID-00028 | 16 | 4 | 4 |
| 117 | | | Adopt a data-driven problem-solving model for crime reduction missions |
| PPB | 1.3.1.16.1 | Milestone | | | | Adopt a data-driven problem-solving model for crime reduction missions | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00558 | 117 | ID-00557 | 1 | 5 | 0 |
| 118 | | | Train personnel on data driven strategies and planning |
| PPB | 1.3.1.16.2 | Milestone | | | | Train personnel on data driven strategies and planning | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00559 | 118 | ID-00557 | 2 | 5 | 0 |
| 119 | | | Establish process for allocating resources and develop measurable targets |
| PPB | 1.3.1.16.3 | Milestone | | | | Establish process for allocating resources and develop measurable targets | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00560 | 119 | ID-00557 | 3 | 5 | 0 |
| 120 | | | Evaluate effectiveness, with outcomes informing future tactics |
| PPB | 1.3.1.16.4 | Milestone | | | | Evaluate effectiveness, with outcomes informing future tactics | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00561 | 120 | ID-00557 | 4 | 5 | 0 |
| 121 | | | Reduce violent and property crime and the fear of those crimes |
| PPB | 1.3.1.17 | Strategic Action | | Brian Hughes | | Improve staffing levels to allow bureau to improve timeliness and response to reported crimes, Improve report writing to increase solvablity, Increase assignment and clearance of investigations, Increase patrol follow on for crimes not eligible for investigators | On Track | | | | Work group is formed consisting of Records, SSD, Regin to identify areas of concern. Training Division is working on increasing the training hours by DA's to advanced academy students. Detective Division has started conversations regarding clearance rates.
no change this month | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0122PM-0126PM-0127PM-0128PM-0129PM-0130 | Rate of crimes targeted for reduction;
Public satisfaction with crime reduction and investigation efforts;
Community feeling of safety;
NIBRS Group A crimes reported | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 11/03/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00357 | 121 | ID-00028 | 17 | 4 | 4 |
| 122 | | | Improve staffing levels to allow bureau to improve timeliness and response to reported crimes |
| PPB | 1.3.1.17.1 | Milestone | | | | Improve staffing levels to allow bureau to improve timeliness and response to reported crimes | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00361 | 122 | ID-00357 | 1 | 5 | 0 |
| 123 | | | Improve report writing to increase solvablity |
| PPB | 1.3.1.17.2 | Milestone | | | | Improve report writing to increase solvablity | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00360 | 123 | ID-00357 | 2 | 5 | 0 |
| 124 | | | Increase assignment and clearance of investigations |
| PPB | 1.3.1.17.3 | Milestone | | | | Increase assignment and clearance of investigations | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00359 | 124 | ID-00357 | 3 | 5 | 0 |
| 125 | | | Increase patrol follow on for crimes not eligible for investigators |
| PPB | 1.3.1.17.4 | Milestone | | | | Increase patrol follow on for crimes not eligible for investigators | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00358 | 125 | ID-00357 | 4 | 5 | 0 |
| 126 | | | Establish key performance metrics within the bureau with a focus on achieving National Fire Protection Association (NFPA) standards where applicable and develop transparent communications demonstrating current activity and progress |
| PF&R | 1.3.1.18 | Strategic Action | | Elizabeth Gallagher | | Define and adopt baseline key performance indicators (KPIs) for turnout, response, and containment aligned with NFPA, Publish a public-facing performance dashboard with quarterly updates, Conduct biannual (6mo) benchmark review and identify progress toward NFPA standards | Not Started | | | | | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 09/23/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00544 | 126 | ID-00028 | 18 | 4 | 3 |
| 127 | | | Define and adopt baseline key performance indicators (KPIs) for turnout, response, and containment aligned with NFPA |
| PF&R | 1.3.1.18.1 | Milestone | | Louisa Jones | | Define and adopt baseline key performance indicators (KPIs) for turnout, response, and containment aligned with NFPA | Not Started | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00543 | 127 | ID-00544 | 1 | 5 | 0 |
| 128 | | | Publish a public-facing performance dashboard with quarterly updates |
| PF&R | 1.3.1.18.2 | Milestone | | Elizabeth Gallagher | Justin Houk | Publish a public-facing performance dashboard with quarterly updates | Not Started | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00542 | 128 | ID-00544 | 2 | 5 | 0 |
| 129 | | | Conduct biannual (6mo) benchmark review and identify progress toward NFPA standards |
| PF&R | 1.3.1.18.3 | Milestone | | | | Conduct biannual (6mo) benchmark review and identify progress toward NFPA standards | Not Started | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 3 - Measure, evaluate, and improve public safety response performance and outcomes | 1 - See actions below | ID-00541 | 129 | ID-00544 | 3 | 5 | 0 |
| 130 | | | Improve citywide coordination for response to major events |
| | 1.4 | Objective | | | | | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | | ID-00012 | 130 | ID-00003 | 4 | 2 | 1 |
| 131 | | | See actions below |
| | 1.4.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00031 | 131 | ID-00012 | 1 | 3 | 10 |
| 132 | | | Update PF&R's Continuity of Operations Plan (COOP) |
| PF&R | 1.4.1.1 | Strategic Action | | Elizabeth Gallagher | | Complete a comprehensive gap analysis of the existing COOP, Draft and approve updated COOP with cross-departmental input, Conduct a tabletop exercise to test updated COOP protocols | On Track | | | | | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 09/23/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00146 | 132 | ID-00031 | 1 | 4 | 3 |
| 133 | | | Complete a comprehensive gap analysis of the existing COOP |
| PF&R | 1.4.1.1.1 | Milestone | | Louisa Jones | | Complete a comprehensive gap analysis of the existing COOP | On Track | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00154 | 133 | ID-00146 | 1 | 5 | 0 |
| 134 | | | Draft and approve updated COOP with cross-departmental input |
| PF&R | 1.4.1.1.2 | Milestone | | Louisa Jones | | Draft and approve updated COOP with cross-departmental input | On Track | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00155 | 134 | ID-00146 | 2 | 5 | 0 |
| 135 | | | Conduct a tabletop exercise to test updated COOP protocols |
| PF&R | 1.4.1.1.3 | Milestone | | Louisa Jones | | Conduct a tabletop exercise to test updated COOP protocols | Not Started | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00156 | 135 | ID-00146 | 3 | 5 | 0 |
| 136 | | | Expand PF&R capacity in preparation and response scenarios by ensuring members are trained in Incident Management Team (IMT) roles with appropriate Incident Command System (ICS) qualifications |
| PF&R | 1.4.1.2 | Strategic Action | | Elizabeth Gallagher | | Certify a minimum of 10 new IMT-qualified staff across key roles (internal IMT), Enroll 75% non-rep/executive staff in ICS qualification courses | Not Started | | | | | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 09/23/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00147 | 136 | ID-00031 | 2 | 4 | 2 |
| 137 | | | Certify a minimum of 10 new IMT-qualified staff across key roles (internal IMT) |
| PF&R | 1.4.1.2.1 | Milestone | | Steve Bregman | | Certify a minimum of 10 new IMT-qualified staff across key roles (internal IMT) | Not Started | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00149 | 137 | ID-00147 | 1 | 5 | 0 |
| 138 | | | Enroll 75% non-rep/executive staff in ICS qualification courses |
| PF&R | 1.4.1.2.2 | Milestone | | Steve Bregman | | Enroll 75% non-rep/executive staff in ICS qualification courses | Not Started | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00150 | 138 | ID-00147 | 2 | 5 | 0 |
| 139 | | | Improve city-wide readiness and emergency response through development of a Citywide Integrated Preparedness Plan |
| PBEM | 1.4.1.3 | Strategic Action | | Lisa Oreskovich | | Consolidate existing bureau emergency plans | Major Issues | | | | None. | | The city does not have a dedicated emergency planner to facilitate this effort. | Incorporate work into time available whenever possible. | | 01/01/25 | 12/31/27 | 783d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | No | 11/13/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00276 | 139 | ID-00031 | 3 | 4 | 1 |
| 140 | | | Consolidate existing bureau emergency plans |
| PBEM | 1.4.1.3.1 | Milestone | | Lisa Oreskovich | | Consolidate existing bureau emergency plans | | | | | | | | | | 01/01/25 | 12/31/27 | 783d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00277 | 140 | ID-00276 | 1 | 5 | 0 |
| 141 | | | Integrate PPB's responses to significant events into a larger citywide planning/coordination framework |
| PPB | 1.4.1.4 | Strategic Action | | Franz Schoening | | Initiate collaborative discussion on planning, operations, coordination processes with other responder bureaus including Portland Fire, Portland Bureau of Transportation, Bureau of Emergency Communication, Portland Water Bureau, etc., Present framework to bureau emergency managers including Portland Bureau of Emergency Management, Codify processes in respective Bureau SOPs and Emergency Operations Plans as appropriate | Minor Issues | | | | PBEM is currently leading a series of meetings in this area. | | Current meetings have PBEM, PPB, and PF&R as stakeholders. We need to broaden the conversation to include, at a minimum, Water, Parks, and PBOT. | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOECPBEMPF&R | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 10/13/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00508 | 141 | ID-00031 | 4 | 4 | 3 |
| 142 | | | Initiate collaborative discussion on planning, operations, coordination processes with other responder bureaus including Portland Fire, Portland Bureau of Transportation, Bureau of Emergency Communication, Portland Water Bureau, etc. |
| PPB | 1.4.1.4.1 | Milestone | | | | Initiate collaborative discussion on planning, operations, coordination processes with other responder bureaus including Portland Fire, Portland Bureau of Transportation, Bureau of Emergency Communication, Portland Water Bureau, etc. | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | BOECPF&R | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00507 | 142 | ID-00508 | 1 | 5 | 0 |
| 143 | | | Present framework to bureau emergency managers including Portland Bureau of Emergency Management |
| PPB | 1.4.1.4.2 | Milestone | | | | Present framework to bureau emergency managers including Portland Bureau of Emergency Management | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | BOECPBEMPF&R | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00506 | 143 | ID-00508 | 2 | 5 | 0 |
| 144 | | | Codify processes in respective Bureau SOPs and Emergency Operations Plans as appropriate |
| PPB | 1.4.1.4.3 | Milestone | | | | Codify processes in respective Bureau SOPs and Emergency Operations Plans as appropriate | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | BOECPBEMPF&R | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00505 | 144 | ID-00508 | 3 | 5 | 0 |
| 145 | | | Improve city-wide readiness and emergency response through implementation of certification and training standards for first responders |
| PBEM | 1.4.1.5 | Strategic Action | | Lisa Oreskovich | | Identify relevant training and certification standards for all responders and ensure the city meets them by 2030, Conduct regular trainings and excercises for the city and partners to improve coordination during major responses per the Citywide Integrated Preparedness Plan (TBD) | Minor Issues | | | | PBEM staff held an ICS training in October. There is a FEMA O305 training the first week of December. There are trainings scheduled in Jan/Feb and later, but due to capacity concerns, staff doesn't know if the direction will be to withdraw from holding these trainings. It is safe to say that progress on this has stalled for the time being. | | | | | 01/01/25 | 06/28/30 | 1433d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | No | 11/13/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00278 | 145 | ID-00031 | 5 | 4 | 2 |
| 146 | | | Identify relevant training and certification standards for all responders and ensure the city meets them by 2030 |
| PBEM | 1.4.1.5.1 | Milestone | | Lisa Oreskovich | | Identify relevant training and certification standards for all responders and ensure the city meets them by 2030 | | | | | | | | | | 01/01/25 | 12/31/29 | 1304d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00279 | 146 | ID-00278 | 1 | 5 | 0 |
| 147 | | | Conduct regular trainings and excercises for the city and partners to improve coordination during major responses per the Citywide Integrated Preparedness Plan (TBD) |
| PBEM | 1.4.1.5.2 | Milestone | | Lisa Oreskovich | | Conduct regular trainings and excercises for the city and partners to improve coordination during major responses per the Citywide Integrated Preparedness Plan (TBD) | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00280 | 147 | ID-00278 | 2 | 5 | 0 |
| 148 | | | Implement industry-standard citywide special events planning and support practices |
| PBEM | 1.4.1.6 | Strategic Action | | Lisa Oreskovich | | Document current special event management processes by August 1, 2025, to establish a baseline for improvement and inter-bureau coordination, Initiate research on best practices and system options for city-wide special event management by April 15, 2025, to inform the development of a unified approach, Develop and propose a city-wide special event management framework aligned with the broader modernization project, with completion targeted for July 1, 2026, Implement and integrate the approved framework and procedures into existing bureau operations, with full integration completed by July 1, 2027 | On Track | | | | Meetings have been occurring to discuss the upcoming Christmas Tree Lighting, possible NYE event, and 2026 Rose Festival with information gathering to document processes and funding. Intent is to create an MOU for each of these events.
PBEM recently lost our Policy Advisor that had been facilitating these meetings, and while work will continue during the recruitment of a successor, it may be more to sustain current event planning efforts rather than driving this goal forward at the moment. | PBEM director and PSSA DCA review of proposal, sharing more widely with DCA Dhanapal, Directors Schmanski, Williams and Chief Jackson, who were all part of initial conversations regarding the project. Rose Festival 2025 Recap, written protocols and AAR review pending approval of AAR by PBEM Director. Planning for next year to start this month. | Funding for a new position | Review existing positions that could absorb or be moved to accomplish the goals laid out in the proposal | | 01/01/25 | 07/01/27 | 652d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | No | 11/13/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00284 | 148 | ID-00031 | 6 | 4 | 4 |
| 149 | | | Document current special event management processes by August 1, 2025, to establish a baseline for improvement and inter-bureau coordination |
| PBEM | 1.4.1.6.1 | Milestone | | Lisa Oreskovich | | Document current special event management processes by August 1, 2025, to establish a baseline for improvement and inter-bureau coordination | | | | | | | | | | 01/01/25 | 08/01/25 | 153d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00288 | 149 | ID-00284 | 1 | 5 | 0 |
| 150 | | | Initiate research on best practices and system options for city-wide special event management by April 15, 2025, to inform the development of a unified approach |
| PBEM | 1.4.1.6.2 | Milestone | | Lisa Oreskovich | | Initiate research on best practices and system options for city-wide special event management by April 15, 2025, to inform the development of a unified approach | | | | | | | | | | 04/15/25 | 10/15/25 | 132d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00287 | 150 | ID-00284 | 2 | 5 | 0 |
| 151 | | | Develop and propose a city-wide special event management framework aligned with the broader modernization project, with completion targeted for July 1, 2026 |
| PBEM | 1.4.1.6.3 | Milestone | | Lisa Oreskovich | | Develop and propose a city-wide special event management framework aligned with the broader modernization project, with completion targeted for July 1, 2026 | | | | | | | | | | 10/15/25 | 07/01/26 | 186d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00286 | 151 | ID-00284 | 3 | 5 | 0 |
| 152 | | | Implement and integrate the approved framework and procedures into existing bureau operations, with full integration completed by July 1, 2027 |
| PBEM | 1.4.1.6.4 | Milestone | | Lisa Oreskovich | | Implement and integrate the approved framework and procedures into existing bureau operations, with full integration completed by July 1, 2027 | | | | | | | | | | 07/02/26 | 07/01/27 | 261d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00285 | 152 | ID-00284 | 4 | 5 | 0 |
| 153 | | | Modernize City-wide emergency management process in alignment with industry best practice, policy, and process |
| PBEM | 1.4.1.7 | Strategic Action | | Lisa Oreskovich | | Co-create Emergency Management Project Plan with PBEM and City leadership/deputy city administrators to develop emergency management system, Develop written protocols and establish city-wide emergency management administrative rules, Develop clear processes for shared understanding and better coordination | Minor Issues | | | | PBEM recently lost our Policy Advisor working on this heavy lift. PBEM recently recruited for an Analyst III, Policy Advisor to continue this important work, and the position closed on 11/10/25. This will be paused until we have hired a new Policy Analyst to continue this work. | City Council Briefings with Co-Chairs of Public Safety Committee, to be followed by briefings with all of Council. Discussions with Mayor's Office and CA on timing of physical move of PBEM within the City Structure. CIMS project plan to be turned in by September 30th to the CA. | | | | 03/03/25 | 07/01/26 | 348d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | Yes | 11/13/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00289 | 153 | ID-00031 | 7 | 4 | 3 |
| 154 | | | Co-create Emergency Management Project Plan with PBEM and City leadership/deputy city administrators to develop emergency management system |
| PBEM | 1.4.1.7.1 | Milestone | | Lisa Oreskovich | | Co-create Emergency Management Project Plan with PBEM and City leadership/deputy city administrators to develop emergency management system | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00291 | 154 | ID-00289 | 1 | 5 | 0 |
| 155 | | | Develop written protocols and establish city-wide emergency management administrative rules |
| PBEM | 1.4.1.7.2 | Milestone | | Lisa Oreskovich | | Develop written protocols and establish city-wide emergency management administrative rules | | | | | | | | | | 03/03/25 | 07/01/26 | 348d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00292 | 155 | ID-00289 | 2 | 5 | 0 |
| 156 | | | Develop clear processes for shared understanding and better coordination |
| PBEM | 1.4.1.7.3 | Milestone | | Lisa Oreskovich | | Develop clear processes for shared understanding and better coordination | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00290 | 156 | ID-00289 | 3 | 5 | 0 |
| 157 | | | Strengthen citywide emergency response coordination by updating PPB’s emergency operations and continuity plans and conducting regular joint disaster-response exercises with PF&R, BOEC, and PBEM |
| PPB | 1.4.1.8 | Strategic Action | | Franz Schoening | | Identify gaps and areas for alignment across agencies' emergency protocols, Develop shared emergency communication protocols and incident command structure, Schedule annual calendar of joint drills (tabletop and live exercises), Embed Plan updates into annual review process | On Track | | | | PPB updated our Emergency Operations Plan in June of 2024. The Bureau recently delivered a Bureau-wide training for all members on how to locate the plan, and on the various components of the plan. This training was delivered via LMS where it was logged and able to be audited.
PPB and PF&R recently co-hosted a tabletop discussion with PPB, PF&R, PBEM, PBOT, TriMet, Transit Police, BOEC, and Multnomah County EM regarding joint response to critical incidents that could occur during large events in Pioneer Square such as Tree Lighting or the New Year’s Eve drone show. This tabletop discussion was very beneficial and highlighted some capability gaps that are now being rectified. | The planning cycle for 2026 Rose Festival events has started, and there will be additional tabletops | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOECPBEMPF&R | | | | PM-0133PM-0134PM-0135PM-0205PM-0207PM-0208 | After action reports and improvement plans published no later than 90 days after each incident or excercise;
Number of qualified Incident Commanders, Operations Section Chiefs, Logistics Section Chiefs, Planning Section Chiefs, and Finance Section Chiefs;
Roster of members qualified to serve with minimum of three people qualified for each position;
Date of last update of PPB Continuity of Operations Plan;
Percentage of Multi-Agency Disaster Drills with after action review and improvement plans generated;
Date of last test of integrated emergency communication workflow | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 01/21/26 | Past 30 days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00352 | 157 | ID-00031 | 8 | 4 | 4 |
| 158 | | | Identify gaps and areas for alignment across agencies' emergency protocols |
| PPB | 1.4.1.8.1 | Milestone | | | | Identify gaps and areas for alignment across agencies' emergency protocols | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | BOECPBEMPF&R | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00356 | 158 | ID-00352 | 1 | 5 | 0 |
| 159 | | | Develop shared emergency communication protocols and incident command structure |
| PPB | 1.4.1.8.2 | Milestone | | | | Develop shared emergency communication protocols and incident command structure | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | BOECPBEMPF&R | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00355 | 159 | ID-00352 | 2 | 5 | 0 |
| 160 | | | Schedule annual calendar of joint drills (tabletop and live exercises) |
| PPB | 1.4.1.8.3 | Milestone | | | | Schedule annual calendar of joint drills (tabletop and live exercises) | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | BOECPBEMPF&R | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00354 | 160 | ID-00352 | 3 | 5 | 0 |
| 161 | | | Embed Plan updates into annual review process |
| PPB | 1.4.1.8.4 | Milestone | | | | Embed Plan updates into annual review process | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00353 | 161 | ID-00352 | 4 | 5 | 0 |
| 162 | | | Train and maintain a specialized Rapid Response Team (RRT) for large-scale incidents in a manner that complies with Department of Justice guidance |
| PPB | 1.4.1.9 | Strategic Action | | Brian Hughes | | Team qualified/trained/equipped for public order policing, meeting National Tactical Officers Association standards, Team qualified/trained/equipped for direct action device mitigation, Team trained for Wide Area Search, support of PF&R urban search and rescue, and damage assessment capabilities, Team trained and equipped for chemical, biological, radiological, nuclear, and explosives (CBRNE) operations | On Track | | | | RRT continues to train monthly, largely on public order. the discussion of other all hazards considerations are being discussed as the team looks to re-expand their capabilities.
no change this month. | | Budget constraints will play into the ability to provide more training hours in the expandsion of skill sets. | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | PM-0209 | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 11/03/25 | 60-90 days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00504 | 162 | ID-00031 | 9 | 4 | 4 |
| 163 | | | Team qualified/trained/equipped for public order policing, meeting National Tactical Officers Association standards |
| PPB | 1.4.1.9.1 | Milestone | | | | Team qualified/trained/equipped for public order policing, meeting National Tactical Officers Association standards | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00503 | 163 | ID-00504 | 1 | 5 | 0 |
| 164 | | | Team qualified/trained/equipped for direct action device mitigation |
| PPB | 1.4.1.9.2 | Milestone | | | | Team qualified/trained/equipped for direct action device mitigation | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00502 | 164 | ID-00504 | 2 | 5 | 0 |
| 165 | | | Team trained for Wide Area Search, support of PF&R urban search and rescue, and damage assessment capabilities |
| PPB | 1.4.1.9.3 | Milestone | | | | Team trained for Wide Area Search, support of PF&R urban search and rescue, and damage assessment capabilities | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00501 | 165 | ID-00504 | 3 | 5 | 0 |
| 166 | | | Team trained and equipped for chemical, biological, radiological, nuclear, and explosives (CBRNE) operations |
| PPB | 1.4.1.9.4 | Milestone | | | | Team trained and equipped for chemical, biological, radiological, nuclear, and explosives (CBRNE) operations | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00500 | 166 | ID-00504 | 4 | 5 | 0 |
| 167 | | | Develop Type 3 all-hazard Incident Management Teams within PPB that are interoperable with other City bureaus |
| PPB | 1.4.1.10 | Strategic Action | | Franz Schoening | | Develop a roster of bureau members qualified to serve in each of the command and general staff positions on a Type 3 IMT, with a minimum of (3) persons qualified in each position | On Track | | | | Small number of members recently attended a Planning Section Chief course sponsored by Port of Portland. | PPB will be hosting an Operations Section Chief course in January of 2026 and an Incident Commander Course in February of 2026. | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | PM-0209 | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 10/13/25 | 90+ days | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00510 | 167 | ID-00031 | 10 | 4 | 1 |
| 168 | | | Develop a roster of bureau members qualified to serve in each of the command and general staff positions on a Type 3 IMT, with a minimum of (3) persons qualified in each position |
| PPB | 1.4.1.10.1 | Milestone | | | | Develop a roster of bureau members qualified to serve in each of the command and general staff positions on a Type 3 IMT, with a minimum of (3) persons qualified in each position | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 1 - Improve Public Safety Response Capabilities | 4 - Improve citywide coordination for response to major events | 1 - See actions below | ID-00509 | 168 | ID-00510 | 1 | 5 | 0 |
| 169 | | | Enhance Collaboration Internally, with Partner Agencies, and with the Community |
| | 2 | Goal | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | | | ID-00001 | 169 | ID-00002 | 2 | 1 | 3 |
| 170 | | | Improve service area and governmental interagency communication and coordination |
| | 2.1 | Objective | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | | ID-00013 | 170 | ID-00001 | 1 | 2 | 1 |
| 171 | | | See actions below |
| | 2.1.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00042 | 171 | ID-00013 | 1 | 3 | 9 |
| 172 | | | Pursue systems improvements by engaging partner agency equity officers to establish unified goals |
| BOEC | 2.1.1.1 | Strategic Action | | Nakita Thomas | | Hold regular meetings of Public Safety Service Area equity managers | On Track | | | | January:
No updates on Equity goals. The City realignment process is working on finalizing recommendations as to the scope of work that "Equity" will embody in the city. These recommendations will then be reviewed in alignment with the scope of work set forward by the PSSA Equity Practioners.
December:
12/10: PSSA Equity Staff had a check-in to discuss engagement with realignment process and when to expect updates on the submitted recommendations.
November:
No updates.
October:
10/29: PSSA Equity Practitioners met with consultant hired to make recommendations on the Citywide Equity Realignment process along with the Office of Equity & Human Rights and Citywide Equity Managers as SMEs.
September:
The current public safety equity team has created a list of high-level areas to focus on for goal setting. Currently we are jointly working on ways to better educate community members on accessibility in public safety. | Reconvening for meetings 1/7/2025. | | | | 01/01/25 | 12/31/30 | 1565d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0061PM-0062PM-0161PM-0162 | Amount of debris removed during fuel mitigation events (unit?);
Number of interagency equity meetings held;
Number of shared equity goals | | | | Nathan Leamy, Steve Mawdsley | No | 01/12/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00109 | 172 | ID-00042 | 1 | 4 | 1 |
| 173 | | | Hold regular meetings of Public Safety Service Area equity managers |
| BOEC | 2.1.1.1.1 | Milestone | | Nakita Thomas | | Hold regular meetings of Public Safety Service Area equity managers | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00460 | 173 | ID-00109 | 1 | 5 | 0 |
| 174 | | | Enhance systems by developing and implementing response to results from survey of partner agencies requesting input on service gaps |
| BOEC | 2.1.1.2 | Strategic Action | | Steve Mawdsley | | Survey User Board in January of each calendar year, Share survey results with User Board in April of each calendar year | On Track | | | | January 2026:
Pending UB Chair meeting with community representatives (December's update) which will lead to the posting of the recruitment in mid-February.
December 2025:
Met with User Board leadership to finalize the recruitment announcement and process; UB gathering additional input from community representatives, and we are planning to post the recruitment announcement in January 2026. | Working with the User Board chair to evaluate and revise the Community Representative expectations. Anticipating posting the recruitment in January. | | | | 01/01/25 | 04/30/30 | 1390d | 01/27/26 8:32 AM | cell-link@smartsheet.com | BOEC | | | | PM-0031PM-0032 | Number of BOEC User Board survey responses;
Number of changes implemented based on User Board feedback | | | | Nathan Leamy, Steve Mawdsley | No | 01/27/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00070 | 174 | ID-00042 | 2 | 4 | 2 |
| 175 | | | Survey User Board in January of each calendar year |
| BOEC | 2.1.1.2.1 | Milestone | | Steve Mawdsley | | Survey User Board in January of each calendar year | | | | | | | | | | 01/01/25 | 01/30/30 | 1326d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00394 | 175 | ID-00070 | 1 | 5 | 0 |
| 176 | | | Share survey results with User Board in April of each calendar year |
| BOEC | 2.1.1.2.2 | Milestone | | Steve Mawdsley | | Share survey results with User Board in April of each calendar year | | | | | | | | | | 04/01/25 | 04/30/30 | 1326d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00395 | 176 | ID-00070 | 2 | 5 | 0 |
| 177 | | | Collaborate with other city communications professionals to communicate large-scale city projects |
| Enterprise Services | 2.1.1.3 | Strategic Action | | Mila Mimica | | Complete one-pagers for each Council district for public safety projects and programs | On Track | | | | We are still working with leadership to create a comms plan for the See Care Connect campaign. As a service area, we have worked together to publicize an online tool for fireworks reporting on New Years Eve alongside BOEC and Portland Fire & Rescue -- and secure funding to keep 311 open for several extra hours that evening. We also worked with PF&R and other city agencies to send a one-city response regarding a discrimination lawsuit. | We are collaborating with Portland Fire & Rescue, alongside other Public Safety partners, Portland Solutions and the Mayor's office to create a one-city response regarding warming fires. | | | | | | | 01/26/26 10:03 AM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | PM-0107PM-0108 | Percentage of campaigns with multi-lingual reach | | | | Elisabeth Perez, Nathan Leamy | No | 12/23/25 | 30-60 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00262 | 177 | ID-00042 | 3 | 4 | 1 |
| 178 | | | Complete one-pagers for each Council district for public safety projects and programs |
| Enterprise Services | 2.1.1.3.1 | Milestone | | Mila Mimica | | Complete one-pagers for each Council district for public safety projects and programs | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00263 | 178 | ID-00262 | 1 | 5 | 0 |
| 179 | | | Improve communication consistency and timeliness by developing a guide that outlines what information is communicated to the deputy city administrator (DCA) and how the information is delivered |
| Enterprise Services | 2.1.1.4 | Strategic Action | | Mila Mimica | | Create written guide for what kinds of incidents from each bureau get elevated to the DCA’s office, the city administrator and the mayor, and who is responsible for communicating that information | On Track | | | | The project is on track right now. | Chiefs and directors will have a brief conversation about the document at a meeting in mid-January. | | | | | | | 01/26/26 10:03 AM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | No | 12/23/25 | 30-60 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00264 | 179 | ID-00042 | 4 | 4 | 1 |
| 180 | | | Create written guide for what kinds of incidents from each bureau get elevated to the DCA’s office, the city administrator and the mayor, and who is responsible for communicating that information |
| Enterprise Services | 2.1.1.4.1 | Milestone | | Mila Mimica | | Create written guide for what kinds of incidents from each bureau get elevated to the DCA’s office, the city administrator and the mayor, and who is responsible for communicating that information | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00265 | 180 | ID-00264 | 1 | 5 | 0 |
| 181 | | | Centralize communications teams within the Public Safety Service Area |
| Enterprise Services | 2.1.1.5 | Strategic Action | | Mila Mimica | | Hold daily check-ins with communications teams throughout the service area, Establish new communications organizational structure, Create service-wide alignment in external and internal communications | On Track | | | | We are meeting as a comms team on a daily basis, alongside our partners at PPB and PF&R. Mila has begun having monthly checkins with Chief Johnson at PF&R. | Monthly comms checkins have been requested of Chief Day at PPB. Laura Oppenheimer and Mila will work on standardizing a list of comms support the new structure can provide to PPB and PF&R. | Current risks: PPB is concerned about the cut of a graphic designer position scheduled for Spring 2026. | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | Enterprise Services | | | | PM-0110 | Average turnaround time for communications support | | | | Elisabeth Perez, Nathan Leamy | No | 11/18/25 | 60-90 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00266 | 181 | ID-00042 | 5 | 4 | 3 |
| 182 | | | Hold daily check-ins with communications teams throughout the service area |
| Enterprise Services | 2.1.1.5.1 | Milestone | | Mila Mimica | | Hold daily check-ins with communications teams throughout the service area | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00267 | 182 | ID-00266 | 1 | 5 | 0 |
| 183 | | | Establish new communications organizational structure |
| Enterprise Services | 2.1.1.5.2 | Milestone | | Mila Mimica | | Establish new communications organizational structure | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00269 | 183 | ID-00266 | 2 | 5 | 0 |
| 184 | | | Create service-wide alignment in external and internal communications |
| Enterprise Services | 2.1.1.5.3 | Milestone | | Mila Mimica | | Create service-wide alignment in external and internal communications | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00268 | 184 | ID-00266 | 3 | 5 | 0 |
| 185 | | | Provide communications support services to programs and bureaus: Offer on-demand, hands-on support in communications-related areas such as copy editing, web content development, and social media support to help bureaus and programs effectively share their work with internal and external audiences |
| Enterprise Services | 2.1.1.6 | Strategic Action | | Mila Mimica | | Hold weekly check-ins with the Office of Violence Prevention, Ceasefire, Portland Street Response, and Safe Blocks staff, Create one-pager of what kind of tasks the communications team can provide to program staff, Keep track of requests and projects while setting realistic expectations and timelines | On Track | | | | The PSSA comms team created a document detailing the exact services they can provide to staff and what kind of timelines should be followed. We have also worked alongside PSR to elevate their Nov/ 18 town hall event, along with OVP for their town hall. | We plan on auditing the PSR website in early 2026 and standardizing several pages that explain what the program does. | | | | | | | 01/26/26 10:03 AM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | PM-0112 | Number of completed requests for press releases, copy editing, and social media support | | | | Elisabeth Perez, Nathan Leamy | No | 12/23/25 | 30-60 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00270 | 185 | ID-00042 | 6 | 4 | 3 |
| 186 | | | Hold weekly check-ins with the Office of Violence Prevention, Ceasefire, Portland Street Response, and Safe Blocks staff |
| Enterprise Services | 2.1.1.6.1 | Milestone | | Mila Mimica | | Hold weekly check-ins with the Office of Violence Prevention, Ceasefire, Portland Street Response, and Safe Blocks staff | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00271 | 186 | ID-00270 | 1 | 5 | 0 |
| 187 | | | Create one-pager of what kind of tasks the communications team can provide to program staff |
| Enterprise Services | 2.1.1.6.2 | Milestone | | Mila Mimica | | Create one-pager of what kind of tasks the communications team can provide to program staff | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00273 | 187 | ID-00270 | 2 | 5 | 0 |
| 188 | | | Keep track of requests and projects while setting realistic expectations and timelines |
| Enterprise Services | 2.1.1.6.3 | Milestone | | Mila Mimica | | Keep track of requests and projects while setting realistic expectations and timelines | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00272 | 188 | ID-00270 | 3 | 5 | 0 |
| 189 | | | Strengthen internal communication across the service area: Establish regular internal communications tools (e.g., newsletters, SharePoint updates, leadership briefings) to improve information flow between bureaus, foster alignment, and build awareness of key initiatives and strategic progress |
| Enterprise Services | 2.1.1.7 | Strategic Action | | Mila Mimica | | Conduct internal audit of what kind of communication staff wants to see | Minor Issues | | | | | The communications team is assisting the DCAO on planning the PSSA all staff meeting in January. | The biggest risks so far include the inability to communicate efficiently with PPB staff via Teams platforms. Other risks include ensuring ALL PSSA staff -- including first responders -- have access to our all staff meetings and other PSSA-wide communications. | | | | | | 01/26/26 10:03 AM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | PM-0011PM-0014PM-0113 | Number of digital library templates, guides etc available | | | | Elisabeth Perez, Nathan Leamy | No | 12/23/25 | 30-60 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00275 | 189 | ID-00042 | 7 | 4 | 1 |
| 190 | | | Conduct internal audit of what kind of communication staff wants to see |
| Enterprise Services | 2.1.1.7.1 | Milestone | | Mila Mimica | | Conduct internal audit of what kind of communication staff wants to see | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00274 | 190 | ID-00275 | 1 | 5 | 0 |
| 191 | | | Implement systems improvements by expanding liaison program (24/7 Police and Fire) |
| BOEC | 2.1.1.8 | Strategic Action | | Steve Mawdsley | | Collaborate with PF&R and PPB to develop plan for program expansion | On Track | | | | Reached out to PPB and Fire to discuss the future interest/timeline of either re-implementing (PPB) or expanding the liaison program. | | budget; starting a 4th iteration of the PD liaison program has baggage. | | | 07/01/26 | 06/30/27 | 261d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0034PM-0035 | Number of BOEC fire liaison hours of coverage;
Number of BOEC PPB liaison hours of coverage | | | | Nathan Leamy, Steve Mawdsley | Maybe | 01/12/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00069 | 191 | ID-00042 | 8 | 4 | 1 |
| 192 | | | Collaborate with PF&R and PPB to develop plan for program expansion |
| BOEC | 2.1.1.8.1 | Milestone | | Steve Mawdsley | | Collaborate with PF&R and PPB to develop plan for program expansion | | | | | | | | | | 07/01/26 | 06/30/27 | 261d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PF&RPPB | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00396 | 192 | ID-00069 | 1 | 5 | 0 |
| 193 | | | Expand capacity in the BOEC liaison program by exploring partnerships with agencies in the BOEC User Group and developing internal back-up capacity |
| PF&R | 2.1.1.9 | Strategic Action | | Elizabeth Gallagher | | Formalize one new BOEC User Group liaison partnership, Train additional staff members to maintain four members to serve as backup liaisons | On Track | | | | Two additional back-up persons identified to begin the back-up training. | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 10/10/25 | 90+ days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00564 | 193 | ID-00042 | 9 | 4 | 2 |
| 194 | | | Formalize one new BOEC User Group liaison partnership |
| PF&R | 2.1.1.9.1 | Milestone | | | | Formalize one new BOEC User Group liaison partnership | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00563 | 194 | ID-00564 | 1 | 5 | 0 |
| 195 | | | Train additional staff members to maintain four members to serve as backup liaisons |
| PF&R | 2.1.1.9.2 | Milestone | | | | Train additional staff members to maintain four members to serve as backup liaisons | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 1 - Improve service area and governmental interagency communication and coordination | 1 - See actions below | ID-00562 | 195 | ID-00564 | 2 | 5 | 0 |
| 196 | | | Reimagine and approach community engagement as a service area to build trust and transparency |
| | 2.2 | Objective | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | | ID-00014 | 196 | ID-00001 | 2 | 2 | 1 |
| 197 | | | See actions below |
| | 2.2.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00036 | 197 | ID-00014 | 1 | 3 | 17 |
| 198 | | | Increase community education on how to access 9-1-1 and non-emergency to build trust in the people and services they interact with when they call 9-1-1 for emergency services |
| BOEC | 2.2.1.1 | Strategic Action | | Nakita Thomas | | Partner with regional 9-1-1 public safety answering points (PSAPs) and the Oregon Department of Emergency Management 9-1-1 Program to develop up to date and accessible resources on how and when to use 9-1-1, Hold educational events | On Track | | | | January:
1/5/25 PSSA Workgroup met to discuss next steps for PSSA art competition and soft launch dates of community education resources.
Meetings scheduled 1/14/26 to discuss BOEC website & Educational content with Chelsea Labar. Follow up meeting scheduled with Jaymee Cuti & Dan Douthit to discuss BOEC website and features we can use for an improved community experience.
December:
I had a check-in with Liz Taylor on 12/11 regarding next steps.
November:
Presented education campaign proposal to BOEC leadership 11/4/25.
October:
In collaboration with PSSA, an education campaign is being developed to align with the engagement plan.
September:
We've gathered the existing educational materials previously supplied by the state as well as new options recommended by other PSAPs and reviewed for accessibility - languages, braille, reading level. | Workplan being finalized on 2/6/26. | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 10:05 AM | cell-link@smartsheet.com | | | REP | | PM-0163PM-0164 | Number of community educational events about 911 use;
Percentage of 911 calls that should not have been 911 calls | | | | Nathan Leamy, Steve Mawdsley | No | 01/27/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00478 | 198 | ID-00036 | 1 | 4 | 2 |
| 199 | | | Partner with regional 9-1-1 public safety answering points (PSAPs) and the Oregon Department of Emergency Management 9-1-1 Program to develop up to date and accessible resources on how and when to use 9-1-1 |
| BOEC | 2.2.1.1.1 | Milestone | | Nakita Thomas | | Partner with regional 9-1-1 public safety answering points (PSAPs) and the Oregon Department of Emergency Management 9-1-1 Program to develop up to date and accessible resources on how and when to use 9-1-1 | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00479 | 199 | ID-00478 | 1 | 5 | 0 |
| 200 | | BOEC | 2.2.1.1.2 | Milestone | | Nakita Thomas | | Hold educational events | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00480 | 200 | ID-00478 | 2 | 5 | 0 |
| 201 | | | Increase transparency and build trust by reporting BOEC equity outcomes to the community |
| BOEC | 2.2.1.2 | Strategic Action | | Nakita Thomas | | Report Racial Equity Plan updates to the Office of Equity and Human Rights, Develop newsletter template | On Track | | | | January:
I've had a preliminary conversation with the lead Title VI coordinator about next steps. We are planning a meeting in early February to discuss further.
We currently report updates from our REPs to OEHR who publishes them to community. | This item will be revised in the upcoming month to ensure alignment with recent E.O.s. | | | | 06/02/25 | 07/01/25 | 22d | 01/27/26 10:06 AM | cell-link@smartsheet.com | BOEC | | | | PM-0165 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/27/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00107 | 201 | ID-00036 | 2 | 4 | 2 |
| 202 | | | Report Racial Equity Plan updates to the Office of Equity and Human Rights |
| BOEC | 2.2.1.2.1 | Milestone | | Nakita Thomas | | Report Racial Equity Plan updates to the Office of Equity and Human Rights | | | | | | | | | | 06/02/25 | 07/01/25 | 22d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00457 | 202 | ID-00107 | 1 | 5 | 0 |
| 203 | | | Develop newsletter template |
| BOEC | 2.2.1.2.2 | Milestone | | Nakita Thomas | | Develop newsletter template | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00456 | 203 | ID-00107 | 2 | 5 | 0 |
| 204 | | | Build BOEC's relationship with the community by increasing BOEC staff visibility to the public and addressing community information needs through weekly web, press releases, or social messaging |
| BOEC | 2.2.1.3 | Strategic Action | | Jaymee Cuti | | Weekly messaging, Community survey | On Track | | | | Social media posts of interest to the public, including BOEC appearances at community events, participation in the Fire Chief swearing-in ceremony, information about the non-emergency line outage, the Wireless Emergency Alert test, and life safety information about extreme weather. | Collaborating with "Headset Gazette" editor to identify and repurpose more stories about call takers and dispatchers in public arenas including social media. | Low risk. | None | | 01/01/25 | 12/31/30 | 1565d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0041PM-0042PM-0044 | Number of public facing communications from BOEC;
Public awareness of BOEC in the community survey;
Positive perception of BOEC in the community survey | | | | Nathan Leamy, Steve Mawdsley | No | 12/12/25 | 30-60 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00071 | 204 | ID-00036 | 3 | 4 | 2 |
| 205 | | BOEC | 2.2.1.3.1 | Milestone | | Jaymee Cuti | | Weekly messaging | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00126 | 205 | ID-00071 | 1 | 5 | 0 |
| 206 | | BOEC | 2.2.1.3.2 | Milestone | | Nakita Thomas | | Community survey | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00125 | 206 | ID-00071 | 2 | 5 | 0 |
| 207 | | | Strengthen Office of Violence Prevention (OVP) partnerships through effective communications and community engagement |
| Community Safety | 2.2.1.4 | Strategic Action | | Ria Walter | | Establish connections with neighborhood associations and community groups, Work with Public Safety Service Area Communications Team to create a communications plan for Safe Blocks and Rose City Self Defense that promotes positive stories and effectively manages crisis communications | On Track | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | Community Safety | | | | PM-0083PM-0084 | OVP community engagement events held;
Number of community members attending OVP community events | | | | Nathan Leamy, Stephanie Howard | No | 11/03/25 | 60-90 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00228 | 207 | ID-00036 | 4 | 4 | 2 |
| 208 | | | Establish connections with neighborhood associations and community groups |
| Community Safety | 2.2.1.4.1 | Milestone | | Ria Walter | | Establish connections with neighborhood associations and community groups | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00230 | 208 | ID-00228 | 1 | 5 | 0 |
| 209 | | | Work with Public Safety Service Area Communications Team to create a communications plan for Safe Blocks and Rose City Self Defense that promotes positive stories and effectively manages crisis communications |
| Community Safety | 2.2.1.4.2 | Milestone | | Ria Walter | | Work with Public Safety Service Area Communications Team to create a communications plan for Safe Blocks and Rose City Self Defense that promotes positive stories and effectively manages crisis communications | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00229 | 209 | ID-00228 | 2 | 5 | 0 |
| 210 | | | Create communications plans for Community Safety programs |
| Enterprise Services | 2.2.1.5 | Strategic Action | | Mila Mimica | | Create communications plan for Portland Street Response, Create communications plan for Ceasefire, Create communications plan for Office of Violence Prevention and Safe Blocks | On Track | | | | We have created a one-sheet explainer on the comms team's available services that is being distributed across the DCA's Office programs the week of 11/18. | | We are still unable to create thorough comms plans for OVP, Ceasefire and Safe Blocks without the guidance of an OVP director. However, that hire should be complete in the coming months. | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | Enterprise Services | | | | PM-0009PM-0106PM-0107 | Individualized communications plans created | | | | Elisabeth Perez, Nathan Leamy | No | 11/18/25 | 60-90 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00258 | 210 | ID-00036 | 5 | 4 | 3 |
| 211 | | | Create communications plan for Portland Street Response |
| Enterprise Services | 2.2.1.5.1 | Milestone | | Mila Mimica | | Create communications plan for Portland Street Response | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00261 | 211 | ID-00258 | 1 | 5 | 0 |
| 212 | | | Create communications plan for Ceasefire |
| Enterprise Services | 2.2.1.5.2 | Milestone | | Mila Mimica | | Create communications plan for Ceasefire | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00260 | 212 | ID-00258 | 2 | 5 | 0 |
| 213 | | | Create communications plan for Office of Violence Prevention and Safe Blocks |
| Enterprise Services | 2.2.1.5.3 | Milestone | | Mila Mimica | | Create communications plan for Office of Violence Prevention and Safe Blocks | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00259 | 213 | ID-00258 | 3 | 5 | 0 |
| 214 | | | Build trust and relationships by identifying strategies to improve outcomes using input gathered from community members in person |
| BOEC | 2.2.1.6 | Strategic Action | | Nakita Thomas | | Determine mechanisms and tools for gathering live feedback at community events, Develop action plan for how to improve outcomes for 9-1-1 users | On Track | | | | January:
We have finalized a flyer/handout directing community members to BOEC's feedback form. CL is including it in the outreach materials that go out with the outreach team.
December:
Informal conversations CL regarding mechanism to direct community members to the BOEC feedback form during community events.(https://portlandoregongov-my.sharepoint.com/:i:/r/personal/nakita_thomas_portlandoregon_gov/Documents/Engagement%20Plan/Feedback%20Form%20QR%20Code.png?csf=1&web=1&e=siJ5eW).
November:
No updates.
October:
Co-presented at the A.P.R.I.L. Conference and gathered feedback from conference go-ers about their experiences interacting with 9-1-1 and public safety.
September:
Discussed information gathering at outreach events with CL - discussed planning outreach participation based on event and likelihood of complaints being submitted. Identified process for redirecting individuals to TrackIt form and 311. | January 2026: Soft Launch of Feedback Form QR code for use at community outreach events. Hopefully with Braille transcription. | | | | 01/01/25 | 06/30/25 | 129d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0165 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00108 | 214 | ID-00036 | 6 | 4 | 2 |
| 215 | | | Determine mechanisms and tools for gathering live feedback at community events |
| BOEC | 2.2.1.6.1 | Milestone | | Nakita Thomas | | Determine mechanisms and tools for gathering live feedback at community events | | | | | | | | | | 01/01/25 | 06/30/25 | 129d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00459 | 215 | ID-00108 | 1 | 5 | 0 |
| 216 | | | Develop action plan for how to improve outcomes for 9-1-1 users |
| BOEC | 2.2.1.6.2 | Milestone | | Nakita Thomas | | Develop action plan for how to improve outcomes for 9-1-1 users | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00458 | 216 | ID-00108 | 2 | 5 | 0 |
| 217 | | | Expand BOEC outreach to multi-cultural community organizations and media outlets to build trust with the community by coaching and involving interested multi-lingual employees |
| BOEC | 2.2.1.7 | Strategic Action | | Jaymee Cuti | | Media training provided to BOEC employees, Coaching provided to multi-lingual BOEC employees | On Track | | | | Communicated with training partner about planning our next media training. | Met with head of emerging multicultural media organization and 311 to discuss future collaborations. Working with Equity Manager/Language Access representative about translations for fireworks project. | Low. | | | 01/01/25 | 12/31/30 | 1565d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0043PM-0045PM-0046PM-0118 | BOEC utilization level by non-English speakers;
Community trust in BEOC in community survey | | | | Nathan Leamy, Steve Mawdsley | No | 12/12/25 | 30-60 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00072 | 217 | ID-00036 | 7 | 4 | 2 |
| 218 | | | Media training provided to BOEC employees |
| BOEC | 2.2.1.7.1 | Milestone | | Jaymee Cuti | | Media training provided to BOEC employees | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00124 | 218 | ID-00072 | 1 | 5 | 0 |
| 219 | | | Coaching provided to multi-lingual BOEC employees |
| BOEC | 2.2.1.7.2 | Milestone | | Jaymee Cuti | | Coaching provided to multi-lingual BOEC employees | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00123 | 219 | ID-00072 | 2 | 5 | 0 |
| 220 | | | Develop Community Engagement Liaison program within PPB to support the diversity of communities that PPB serves |
| PPB | 2.2.1.8 | Strategic Action | | Amanda McMillan | | Develop training for community engagement liaisons, Develop standardized report of activity of Community Engagement Liaison Program, Select community engagement liaisons, Train community engagement liaisons | Major Issues | | | | A. We will be posting for Community Engagement Liaison Officers (CELOs) who will be utilized to address community-based priorities within the communities we serve, and act as liaisons with them on behalf of the police bureau. The Bureau hopes to onboard 40-50 members. This position will uniquely interact with community partners, supporting events, meetings, and community initiatives while furthering the community-police relationship that the PPB has established. The Office of Community Engagement (OCE) will conduct onboarding for CELOs this fall, in partnership with community, emphasizing cultural understanding, greater awareness, and community priorities.
10/13/25 Due to the current staffing challenges caused by having to staff the IMT and field RRT squads, the posting for the CELO's has been put on hold. Once we can ascertain the longer-term outlook for staffing regarding the ICE facility we can explore when posting for this position is more appropriate.
11/15/25 CELO selection still on hold
1/6/26 - No change to current status due to budged constraints. | Select CELO's and get them trained / onboarded | Not enough volunteers or applicants | Extend posting date if needed and encourage more applicants to apply | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0136PM-0137PM-0210PM-0230PM-0231 | Number of community engagement liaison positions filled;
Number of community engagement events attended;
Development of community engagement liaison curriculum;
Improved perception of police legitimacy and transparency | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 01/06/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00362 | 220 | ID-00036 | 8 | 4 | 4 |
| 221 | | | Develop training for community engagement liaisons |
| PPB | 2.2.1.8.1 | Milestone | | | | Develop training for community engagement liaisons | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00366 | 221 | ID-00362 | 1 | 5 | 0 |
| 222 | | | Develop standardized report of activity of Community Engagement Liaison Program |
| PPB | 2.2.1.8.2 | Milestone | | | | Develop standardized report of activity of Community Engagement Liaison Program | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00365 | 222 | ID-00362 | 2 | 5 | 0 |
| 223 | | | Select community engagement liaisons |
| PPB | 2.2.1.8.3 | Milestone | | | | Select community engagement liaisons | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00364 | 223 | ID-00362 | 3 | 5 | 0 |
| 224 | | | Train community engagement liaisons |
| PPB | 2.2.1.8.4 | Milestone | | | | Train community engagement liaisons | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00363 | 224 | ID-00362 | 4 | 5 | 0 |
| 225 | | | Increase officer foot patrols (“walking beats”) to engage community members and businesses |
| PPB | 2.2.1.9 | Strategic Action | | Amanda McMillan | | Deployment of walking beats, Integration of walking beats into academy, Inclusion of walking beats in PANDA model | On Track | | | | In the first six months, during 161 Proactive Patrol shifts and four missions, the work of SCT resulted in the following:
• Contacted 2736 individuals
• Engaged with 316 businesses
• Referred more than 980 individuals to services providers, resources, and deflection
• Distributed 129 units of Narcan (2 does per Narcan box)
• Seized 17 firearms
• Conducted 237 custodies
o Felony Charges: 32
o Misdemeanor Charges: 77
o Felony Warrants: 79
o Misdemeanor warrants: 111
• Seized quantities of fentanyl that had the potential to kill 186,750 people (Facts about Fentanyl).
The work of SCT’s Proactive Patrol officers has created a pathway for clients into SCT programs that have proven to be effective in providing individuals with hope, healing, and new freedom.
C. CSD meets with the following PSSA partners on a regular basis to ensure city resourcing and leverage services to the community:
o Office of Community and Civic Life / Safe Blocks / Cease Fire / PEMO / Portland Street Response / PBOT
10/13/25 Walking beats are continuing weekly. SSD has developed a tableau dashboard to track the number of patrols that are taking place and some results which can be tracked by council district. 57 walking beats took place in the month of September. (Not including SCT walking beats)
11/15/25 SCT walking beats are continuing and will continue dependent on funding.
1/6/26 - No Holiday walking beats this season due to budgetary constraints. | Continue "walking beats" and missions | Reduction or elimination of funding | Talk with City councilors about the work we are doing around this topic. | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0141PM-0142PM-0143 | Number of walking beats;
Number of community contacts during walking beats;
Amount of time spent on community engagment | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | 01/06/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00367 | 225 | ID-00036 | 9 | 4 | 3 |
| 226 | | | Deployment of walking beats |
| PPB | 2.2.1.9.1 | Milestone | | | | Deployment of walking beats | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00370 | 226 | ID-00367 | 1 | 5 | 0 |
| 227 | | | Integration of walking beats into academy |
| PPB | 2.2.1.9.2 | Milestone | | | | Integration of walking beats into academy | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00369 | 227 | ID-00367 | 2 | 5 | 0 |
| 228 | | | Inclusion of walking beats in PANDA model |
| PPB | 2.2.1.9.3 | Milestone | | | | Inclusion of walking beats in PANDA model | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00368 | 228 | ID-00367 | 3 | 5 | 0 |
| 229 | | | Expand PPB's outreach programs for youth by partnering with schools, youth organizations, and culturally specific groups to build relationships and increase understanding between officers and community members |
| PPB | 2.2.1.10 | Strategic Action | | Amanda McMillan | | Identify gaps in reporting and involvement with youth population, Develop report on community engagement that identifies a process for expansion and inclusion of more youth-based organizations | On Track | | | | A. Police-led workshops on public safety, conflict resolution, and leadership
B. Integrate Youth Community Academies and Summer Internship opportunities with SLOs
C. Continue to engage with Youth Advisory Councils, PAL, Camp Rosenbaum, youth mentorship, outside partnerships (Word is Bond etc) and new opportunities. Continue to pursue dedicated funding in the annual budget for youth camps and programming.
Steps Taken:
A. CSD has conducted crisis/ de-escalation training (BHU), emphasizing safety concepts. This past month, CSD met with the Safe Blocks manager to discuss conflict resolution services/training and followed with meeting with Resolutions NW to determine scope of services.
B. De La Salle Internship program: Four high school students from De La Salle High School (North), have worked each day with an officer at the Sunshine Division providing food boxes to impoverished communities. In addition to meeting community needs, this program has fostered positive interactions between youth and police, as well as providing financial support for intern student’s annual tuition. PPB intends to offer youth academies for MESD/PPS youth as funding/personnel allow.
C. Multiple PPB members participated in the following:
a. Camp Rosenbaum – In July, a handful of PPB members spent a full week at the Rosenbaum weeklong annual camp, building relationship and engaging with more than 100 underserved youth
b. Portland Public School Youth Camp (formerly PAL): In June, several PPB members volunteered as camp leaders, facilitating sports activities at a weeklong camp. This allowed for police officers and youth to participate in recreational, educational, and community-focused activities to foster positive relationships, improve skills, and promote confidence.
c. PPB met with the Multnomah County Youth Advisory Council this spring and evaluated/discussed the results of a youth survey, which furthered how PPB can continue to meet youth where they are at. This provided additional focus areas and connections with youth from MESD/PPS as PPB supports the new school year.
10/13/25 We have begun our internship program with De La Salle North Catholic. Four students are participating this school year. We have identified mentors to help introduce them to different areas of the Police Bureau.
11/15/25 De La Salle North Catholic internship is continuing.
1/6/26 - No Update. | De La Salle North Catholic Internship (September 2025) | Funding for youth engagement | Seek to secure dedicated funding for youth engagement. | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | PM-0138PM-0139PM-0140PM-0211 | Number of educational workshops with youth attendance;
Number of community meetings with young attendance;
Number of advisory council meetings with young attendance | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | 01/06/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00481 | 229 | ID-00036 | 10 | 4 | 2 |
| 230 | | | Identify gaps in reporting and involvement with youth population |
| PPB | 2.2.1.10.1 | Milestone | | Brody Sargent | | Identify gaps in reporting and involvement with youth population | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00483 | 230 | ID-00481 | 1 | 5 | 0 |
| 231 | | | Develop report on community engagement that identifies a process for expansion and inclusion of more youth-based organizations |
| PPB | 2.2.1.10.2 | Milestone | | Brody Sargent | | Develop report on community engagement that identifies a process for expansion and inclusion of more youth-based organizations | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00482 | 231 | ID-00481 | 2 | 5 | 0 |
| 232 | | | Expand outreach programs for affected communities impacted by crime and police by partnering with schools, youth organizations, and culturally specific groups to build relationships and increase understanding between officers and community members |
| PPB | 2.2.1.11 | Strategic Action | | Amanda McMillan | | Identify gaps in reporting and involvement with affected communities, Develop report on community engagement that identifies a process for expansion and inclusion of more organizations within affected communities | On Track | | | | These have taken place over the last several months:
1. Police-led workshops on public safety, conflict resolution, and leadership
2. Continue to engage with Youth Advisory Councils, PAL, Camp Rosenbaum, youth mentorship, outside partnerships (Word is Bond etc) and new opportunities
3. CSD has conducted crisis/ de-escalation training (BHU), emphasizing safety concepts. This past month, CSD met with the Safe Blocks manager to discuss conflict resolution services/training and followed with meeting with Resolutions NW to determine scope of services.
4. PPB met with the Multnomah County Youth Advisory Council this spring and evaluated/discussed the results of a youth survey, which furthered how PPB can continue to meet youth where they are at. This provided additional focus areas and connections with youth from MESD/PPS as PPB supports the new school year.
Goal: Build and enhance strategic partnerships within the nonprofit and private sectors
Strategic Action:
A. Increase outreach efforts to nonprofits and businesses to develop/strengthen relationships and support needs/areas of concerns
Steps Taken:
A. CSD has met with nearly a dozen non-profit and business organizations to determine how PPB can support populations they serve. Some of these have resulted in community meetings and explanation of resources/services. These conversations have continued to break down barriers and strengthen the police-community relationship.
B. On September 6, 2025, PPB hosted a Community Academy. These Academies allow participants the opportunity to build relationships with officers and get some exposure to some of the training police officers receive. Another Academy is planned for November 2025.
10/13/25 - Advisory council meetings are continuing as scheduled. In early October the training Division hosted an additional training for members of the Community Based Police Accountability (CBPA) board. There is another Community Police Academy planned for November 15, 2025
11/15/25 The final Community Police Academy takes place 11/15/25 members of the CBPA are scheduled to attend along with members from our advisory councils and community members at-large
1/6/26 - No update. | November 2025, Community Academy; PPB and Portland Public Schools (PPS) reading initiative 2025/2026 school year | Cancellation of scheduled dates. | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | PM-0211PM-0212 | Percentage of crime reduction plans that include foot patrols ('walking beats') | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | 01/06/26 | Past 30 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00484 | 232 | ID-00036 | 11 | 4 | 2 |
| 233 | | | Identify gaps in reporting and involvement with affected communities |
| PPB | 2.2.1.11.1 | Milestone | | Brody Sargent | | Identify gaps in reporting and involvement with affected communities | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00486 | 233 | ID-00484 | 1 | 5 | 0 |
| 234 | | | Develop report on community engagement that identifies a process for expansion and inclusion of more organizations within affected communities |
| PPB | 2.2.1.11.2 | Milestone | | Brody Sargent | | Develop report on community engagement that identifies a process for expansion and inclusion of more organizations within affected communities | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00485 | 234 | ID-00484 | 2 | 5 | 0 |
| 235 | | | Ensure the broadest possible representation of Portlanders on the Focused Intervention Team Community Oversight Group and the Portland Committee on Community-Engaged Policing |
| Enterprise Services | 2.2.1.12 | Strategic Action | | Elisabeth Perez | | Post committee vacancies as they arise and planned vacancies well in advance of term completion | On Track | | | | PCCEP is at CAPS 11/18 and full council on 12/3 to confirm 6 new appointments and 2 reappointments.
FITCOG is still in the interview process.
PCCEP
Jan-March: 11
April-June: 13.85
July-Sept: 38.2
FITCOG
Jan-March: 4.5
April-June: 7.25
July-Sept: 16.25 | Final interviews and approval from the Mayor for FITCOG, Final interviews and approval by city council for PCCEP. PCCEP is also in the beginning phase of hiring a Community Engagement Coordinator. | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | No | 11/13/25 | 60-90 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00254 | 235 | ID-00036 | 12 | 4 | 1 |
| 236 | | | Post committee vacancies as they arise and planned vacancies well in advance of term completion |
| Enterprise Services | 2.2.1.12.1 | Milestone | | Edith Thrower Thrower | | Post committee vacancies as they arise and planned vacancies well in advance of term completion | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00255 | 236 | ID-00254 | 1 | 5 | 0 |
| 237 | | | Share meeting information in advance to support informed attendance at Focused Intervention Team Community Oversight Group and the Portland Committee on Community-Engaged Policing sessions |
| Enterprise Services | 2.2.1.13 | Strategic Action | | Elisabeth Perez | | Distribute a public notice with a summary meeting agenda a week in advance on the website and via the email list | On Track | | | | FITCOG's Oct 16 meeting was a private session.
On 10/22 PCCEP held a full committee meeting to review a recent recommendation and brainstorm ideas for the annual meeting with Mayor Wilson.
On 11/12 PCCEP held a Policy and Reform Committee meeting to discuss Ice and Federal Presence with PPB liaisons.
Both meetings were held virtually in the evening. | Community listening session on 9/18/25, and membership interviews on 9/2025. | None foreseeable. | NA | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | No | 11/17/25 | 60-90 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00256 | 237 | ID-00036 | 13 | 4 | 1 |
| 238 | | | Distribute a public notice with a summary meeting agenda a week in advance on the website and via the email list |
| Enterprise Services | 2.2.1.13.1 | Milestone | | Edith Thrower Thrower | | Distribute a public notice with a summary meeting agenda a week in advance on the website and via the email list | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00257 | 238 | ID-00256 | 1 | 5 | 0 |
| 239 | | | Ensure Focused Intervention Team Community Oversight Group (FITCOG) meetings and content are accessible to the general public |
| Enterprise Services | 2.2.1.14 | Strategic Action | | Elisabeth Perez | | Hold in-person meetings in FIT-served communities across Portland, focusing on modern, accessible, and hotspot areas, List event spaces on the FITCOG website, Ensure that a virtual attendance option is always available, with translation captions in 35 languages on Zoom and in-person translation provided for non-English-speaking audiences | Minor Issues | | | | FITCOG’s October 16th meeting was a private session to evaluate successes, identify challenges, and engage with members.
On 10/22 PCCEP held a full committee meeting to review a recent recommendation and brainstorm ideas for the annual meeting with Mayor Wilson.
On 11/12 PCCEP held a Policy and Reform Committee meeting to discuss Ice and Federal Presence with PPB liaisons.
Both meetings were held virtually in the evening. | Community listening session on 9/18/25 and membership interviews on 9/2025. | None foreseeable | NA | | 07/01/25 | 06/28/30 | 1304d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | No | 11/17/25 | 60-90 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00376 | 239 | ID-00036 | 14 | 4 | 3 |
| 240 | | | Hold in-person meetings in FIT-served communities across Portland, focusing on modern, accessible, and hotspot areas |
| Enterprise Services | 2.2.1.14.1 | Milestone | | Edith Thrower Thrower | | Hold in-person meetings in FIT-served communities across Portland, focusing on modern, accessible, and hotspot areas | | | | | | | | | | 07/24/25 | 06/30/26 | 244d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00379 | 240 | ID-00376 | 1 | 5 | 0 |
| 241 | | | List event spaces on the FITCOG website |
| Enterprise Services | 2.2.1.14.2 | Milestone | | Edith Thrower Thrower | | List event spaces on the FITCOG website | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00378 | 241 | ID-00376 | 2 | 5 | 0 |
| 242 | | | Ensure that a virtual attendance option is always available, with translation captions in 35 languages on Zoom and in-person translation provided for non-English-speaking audiences |
| Enterprise Services | 2.2.1.14.3 | Milestone | | Edith Thrower Thrower | | Ensure that a virtual attendance option is always available, with translation captions in 35 languages on Zoom and in-person translation provided for non-English-speaking audiences | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00377 | 242 | ID-00376 | 3 | 5 | 0 |
| 243 | | | Focused Intervention Team Community Oversight Group (FITCOG) conducts intentional stakeholder engagement |
| Enterprise Services | 2.2.1.15 | Strategic Action | | Elisabeth Perez | | Update FITCOG website weekly with meeting information and content, Conduct structured marketing one week prior to meeting dates that is tailored to specific audiences when necessary, Agendas are posted four days before the event date | On Track | | | | FITCOG continues to promote their community engagement survey on SmartSheet, which launched in September '25 and has received approximately 42 responses.
PCCEP is posting the Community Engagement position on 11/17 | | None foreseeable | NA | | 07/01/25 | 06/30/26 | 261d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | No | 11/17/25 | 60-90 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00380 | 243 | ID-00036 | 15 | 4 | 3 |
| 244 | | | Update FITCOG website weekly with meeting information and content |
| Enterprise Services | 2.2.1.15.1 | Milestone | | Edith Thrower Thrower | | Update FITCOG website weekly with meeting information and content | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00383 | 244 | ID-00380 | 1 | 5 | 0 |
| 245 | | | Conduct structured marketing one week prior to meeting dates that is tailored to specific audiences when necessary |
| Enterprise Services | 2.2.1.15.2 | Milestone | | Edith Thrower Thrower | | Conduct structured marketing one week prior to meeting dates that is tailored to specific audiences when necessary | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00382 | 245 | ID-00380 | 2 | 5 | 0 |
| 246 | | | Agendas are posted four days before the event date |
| Enterprise Services | 2.2.1.15.3 | Milestone | | Edith Thrower Thrower | | Agendas are posted four days before the event date | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00381 | 246 | ID-00380 | 3 | 5 | 0 |
| 247 | | | Focused Intervention Team Community Oversight Group (FITCOG) staff uphold independence of body while facilitating quality relationships with city partners |
| Enterprise Services | 2.2.1.16 | Strategic Action | | Elisabeth Perez | | FITCOG members participate in regular and frequent ride-alongs with FIT officers for information gathering and relationship-building, The FITCOG project manager maintains a record of ride-along activity to include members' observations | Minor Issues | | | | This is one I would like to change | | Unconfirmed at this time | None at this time | | 07/01/25 | 06/28/30 | 1304d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | Enterprise Services | | | | | | | | | Elisabeth Perez, Nathan Leamy | No | 11/17/25 | 60-90 days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00385 | 247 | ID-00036 | 16 | 4 | 2 |
| 248 | | | FITCOG members participate in regular and frequent ride-alongs with FIT officers for information gathering and relationship-building |
| Enterprise Services | 2.2.1.16.1 | Milestone | | Edith Thrower Thrower | | FITCOG members participate in regular and frequent ride-alongs with FIT officers for information gathering and relationship-building | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00387 | 248 | ID-00385 | 1 | 5 | 0 |
| 249 | | | The FITCOG project manager maintains a record of ride-along activity to include members' observations |
| Enterprise Services | 2.2.1.16.2 | Milestone | | Edith Thrower Thrower | | The FITCOG project manager maintains a record of ride-along activity to include members' observations | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Elisabeth Perez, Nathan Leamy | | | | 100% | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00386 | 249 | ID-00385 | 2 | 5 | 0 |
| 250 | | | Support centralized efforts through the Public Safety Service Area to collaborate on public education and communication strategies |
| PF&R | 2.2.1.17 | Strategic Action | | Elizabeth Gallagher | | Co-develop and launch two joint community campaigns on public safety/fire prevention and preparedness | Not Started | | | | No started internally; intending to work with PSSA on the public education campaign and review that group and activity for other opportunities. | | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 10/10/25 | 90+ days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00566 | 250 | ID-00036 | 17 | 4 | 1 |
| 251 | | | Co-develop and launch two joint community campaigns on public safety/fire prevention and preparedness |
| PF&R | 2.2.1.17.1 | Milestone | | | | Co-develop and launch two joint community campaigns on public safety/fire prevention and preparedness | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 2 - Reimagine and approach community engagement as a service area to build trust and transparency | 1 - See actions below | ID-00565 | 251 | ID-00566 | 1 | 5 | 0 |
| 252 | | | Build and enhance strategic partnerships with the non-profit and private sectors |
| | 2.3 | Objective | | | | | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 3 - Build and enhance strategic partnerships with the non-profit and private sectors | | ID-00015 | 252 | ID-00001 | 3 | 2 | 1 |
| 253 | | | See actions below |
| | 2.3.1 | Initiative | | | | | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 3 - Build and enhance strategic partnerships with the non-profit and private sectors | 1 - See actions below | ID-00570 | 253 | ID-00015 | 1 | 3 | 1 |
| 254 | | | Evaluate policy and procedure in relation to outside agency partners in an effort to standardize IGAs, trainings, equipment, and response tactics |
| PF&R | 2.3.1.1 | Strategic Action | | Elizabeth Gallagher | | Complete inventory of current IGAs and identify inconsistencies, Continue joint training to improve interoperability with surrounding agencies, Develop post-incident review process for multi-agency response | Not Started | | | | | | Limited capacity to review this work at this time. | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 10/10/25 | 90+ days | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 3 - Build and enhance strategic partnerships with the non-profit and private sectors | 1 - See actions below | ID-00569 | 254 | ID-00570 | 1 | 4 | 3 |
| 255 | | | Complete inventory of current IGAs and identify inconsistencies |
| PF&R | 2.3.1.1.1 | Milestone | | | | Complete inventory of current IGAs and identify inconsistencies | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 3 - Build and enhance strategic partnerships with the non-profit and private sectors | 1 - See actions below | ID-00568 | 255 | ID-00569 | 1 | 5 | 0 |
| 256 | | | Continue joint training to improve interoperability with surrounding agencies |
| PF&R | 2.3.1.1.2 | Milestone | | | | Continue joint training to improve interoperability with surrounding agencies | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 3 - Build and enhance strategic partnerships with the non-profit and private sectors | 1 - See actions below | ID-00567 | 256 | ID-00569 | 2 | 5 | 0 |
| 257 | | | Develop post-incident review process for multi-agency response |
| PF&R | 2.3.1.1.3 | Milestone | | | | Develop post-incident review process for multi-agency response | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 2 - Enhance Collaboration Internally, with Partner Agencies, and with the Community | 3 - Build and enhance strategic partnerships with the non-profit and private sectors | 1 - See actions below | ID-00571 | 257 | ID-00569 | 3 | 5 | 0 |
| 258 | | | Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System |
| | 3 | Goal | | | | | | | | | | | | | | 12/31/24 | 12/31/30 | 1566d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | | | ID-00004 | 258 | ID-00002 | 3 | 1 | 5 |
| 259 | | | Support the physical and mental health and wellness of public safety personnel |
| | 3.1 | Objective | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | | ID-00016 | 259 | ID-00004 | 1 | 2 | 1 |
| 260 | | | See actions below |
| | 3.1.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00061 | 260 | ID-00016 | 1 | 3 | 8 |
| 261 | | | Enhance employee wellness by creating a process for current and prospective BOEC employees to report accessibility issues |
| BOEC | 3.1.1.1 | Strategic Action | | Nakita Thomas | | Create request mechanism and tracking process that protects confidentiality, Integrate information about request process into employee onboarding and supervisor and management training | On Track | | | | January: No updates.
October: The City of Portland's Disability Employment Coordinator, Kelsey Bell, has created a webpage to centralize all reasonable accommodation requests for City employees: https://www.portland.gov/bhr/reasonable-accommodations. This centralized system links to forms to inquire about reasonable accommodations, formally request reasonable accommodations for employees and applicants, and PWFA requests. | Reach out to CoP's DEC and BOEC's HRBP about development of a CDE to educate employees and applicants about the reasonable accommodations website. | | | | 01/01/25 | 03/03/25 | 44d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0166PM-0167 | Percentage of BOEC staff trained on accessibility reporting;
Number of reported accessibility barriers at BOEC | | | | Nathan Leamy, Steve Mawdsley | | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00099 | 261 | ID-00061 | 1 | 4 | 2 |
| 262 | | | Create request mechanism and tracking process that protects confidentiality |
| BOEC | 3.1.1.1.1 | Milestone | | Nakita Thomas | | Create request mechanism and tracking process that protects confidentiality | | | | | | | | | | 01/01/25 | 03/03/25 | 44d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00431 | 262 | ID-00099 | 1 | 5 | 0 |
| 263 | | | Integrate information about request process into employee onboarding and supervisor and management training |
| BOEC | 3.1.1.1.2 | Milestone | | Nakita Thomas | | Integrate information about request process into employee onboarding and supervisor and management training | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00430 | 263 | ID-00099 | 2 | 5 | 0 |
| 264 | | | Enhance employee wellness by working with BOEC Health and Safety Committee to create a framework for BOEC wellness programs that includes multi-cultural awareness |
| BOEC | 3.1.1.2 | Strategic Action | | Nakita Thomas | | Launch employee survey seeking feedback on wellness framework visual and identifying missing components, Analyze survey results, Identify quantitative and qualitative metrics to measure success of wellness program once implemented, Create programming including opportunities for group activities so staff are not solely responsible for increasing their wellness, Gather feedback on what wellness programs have been utilized and what user experience was | On Track | | | | January:
Working with Emergency Manager, M.G., and Grant Specialist, B.S., to identify grant and earmark opportunities that can be used for Telecommunicator wellness.
December:
Reviewing measurement opportunity provided by the University of Chicago's Health Lab and opportunities to access more wellness opportunities at a state level.
November:
Reached out to University of Chicago's Health Lab to discuss wellness measurements and implementation projects completed by other national PSAPS.
October:
Reached out to Wellness Program Coordinator at the Public Safety Communications Department in Tucson to set up a meeting to find out how they measure "success" from their wellness items.
September:
Reviewed results from wellness survey to identify items that can be integrated into BOEC environment. Spoke with Canteen representative to see what if any measurements of food purchases can be pulled for tracking of usage. | Scheduling meeting with Wellness Champions to discuss potential outcomes. | | | | 03/19/25 | 06/30/26 | 335d | 01/27/26 10:10 AM | cell-link@smartsheet.com | BOEC | | | | PM-0013PM-0168PM-0169 | BOEC employee participation percentage in wellness offerings;
BOEC employee satisfaction in stay survey | | | | Nathan Leamy, Steve Mawdsley | No | 01/27/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00081 | 264 | ID-00061 | 2 | 4 | 5 |
| 265 | | | Launch employee survey seeking feedback on wellness framework visual and identifying missing components |
| BOEC | 3.1.1.2.1 | Milestone | | Nakita Thomas | | Launch employee survey seeking feedback on wellness framework visual and identifying missing components | | | | | | | | | | 03/19/25 | 04/30/25 | 31d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00094 | 265 | ID-00081 | 1 | 5 | 0 |
| 266 | | BOEC | 3.1.1.2.2 | Milestone | | Nakita Thomas | | Analyze survey results | | | | | | | | | | 06/01/25 | 06/30/25 | 22d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00095 | 266 | ID-00081 | 2 | 5 | 0 |
| 267 | | | Identify quantitative and qualitative metrics to measure success of wellness program once implemented |
| BOEC | 3.1.1.2.3 | Milestone | | Nakita Thomas | | Identify quantitative and qualitative metrics to measure success of wellness program once implemented | | | | | | | | | | 07/01/25 | 09/30/25 | 66d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00096 | 267 | ID-00081 | 3 | 5 | 0 |
| 268 | | | Create programming including opportunities for group activities so staff are not solely responsible for increasing their wellness |
| BOEC | 3.1.1.2.4 | Milestone | | Nakita Thomas | | Create programming including opportunities for group activities so staff are not solely responsible for increasing their wellness | | | | | | | | | | 07/01/25 | 09/30/25 | 66d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00097 | 268 | ID-00081 | 4 | 5 | 0 |
| 269 | | | Gather feedback on what wellness programs have been utilized and what user experience was |
| BOEC | 3.1.1.2.5 | Milestone | | Nakita Thomas | | Gather feedback on what wellness programs have been utilized and what user experience was | | | | | | | | | | 10/01/25 | 06/30/26 | 195d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00098 | 269 | ID-00081 | 5 | 5 | 0 |
| 270 | | | Support the Cancer Reduction program by implementing research-based best practices |
| PF&R | 3.1.1.3 | Strategic Action | | Elizabeth Gallagher | | Maintain National Fire Protection Association physical assessments with participation rate of 80% tested every 18 months, Review PPE (personal protective equipment) and turnout maintenance protocols and implement best practices to reduce exposure to products of combustion | On Track | | | | Cancer screenings are mostly completed. Establishing baseline participation rates on NFPA physicals in order to have a marker for performance in the coming months. Laundry Procedures General Order is currently under review with the publications committee. | Establishing protocols for staff exposed to lithium ion battery smoke/offgasses. | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PF&R | | | | PM-0071PM-0072 | Number of PF&R health and safety incidents;
Number of hours of sick leave resulting from workplace incidents | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | Maybe | 12/02/25 | 30-60 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00190 | 270 | ID-00061 | 3 | 4 | 2 |
| 271 | | | Maintain National Fire Protection Association physical assessments with participation rate of 80% tested every 18 months |
| PF&R | 3.1.1.3.1 | Milestone | | | | Maintain National Fire Protection Association physical assessments with participation rate of 80% tested every 18 months | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00191 | 271 | ID-00190 | 1 | 5 | 0 |
| 272 | | | Review PPE (personal protective equipment) and turnout maintenance protocols and implement best practices to reduce exposure to products of combustion |
| PF&R | 3.1.1.3.2 | Milestone | | | | Review PPE (personal protective equipment) and turnout maintenance protocols and implement best practices to reduce exposure to products of combustion | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00192 | 272 | ID-00190 | 2 | 5 | 0 |
| 273 | | | Enhance the physical, mental, emotional, social and financial health for all PPB members while increasing organizational wellness, excellence and efficiency |
| PPB | 3.1.1.4 | Strategic Action | | David Jackson | | Conduct annual wellness survey, Analyze wellness survey data, Create Annual Wellness Program Evaluation report | Complete | | | | Analysts are compiling the results and analyzing the data to create a final report | Results should be available by the end of September. SSD is editing the final report to present to the Chief | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | PPB | | | | PM-0144PM-0145PM-0214 | Completion of annual wellness program evaluation report;
Percentage of PPB personnel utilizing wellness benefits | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 10/01/25 | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00371 | 273 | ID-00061 | 4 | 4 | 3 |
| 274 | | | Conduct annual wellness survey |
| PPB | 3.1.1.4.1 | Milestone | | | | Conduct annual wellness survey | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00374 | 274 | ID-00371 | 1 | 5 | 0 |
| 275 | | | Analyze wellness survey data |
| PPB | 3.1.1.4.2 | Milestone | | | | Analyze wellness survey data | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00373 | 275 | ID-00371 | 2 | 5 | 0 |
| 276 | | | Create Annual Wellness Program Evaluation report |
| PPB | 3.1.1.4.3 | Milestone | | | | Create Annual Wellness Program Evaluation report | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00372 | 276 | ID-00371 | 3 | 5 | 0 |
| 277 | | | Build an inclusive, supportive, and equitable workplace by developing a robust exit interview process that includes using feedback to make process changes |
| BOEC | 3.1.1.5 | Strategic Action | | Melanie Payne | | Evaluate the existing exit interview process, Collaborate with larger Public Safety Service Area to create a work plan around exit interview data and culture-change actionables, Create a formal "stay survey" issued at regular intervals (biennially) to evaluate staff retention, culture, and morale | On Track | | | | January: Meeting with Senior Managers to review the Stay Survey on 1/26. Also meeting the Exit Interview Team this month to review Q4 interviews, identify trends, and action items.
December:
We have finalized the stay survey questionnaire and created the tool in MS Forms. We are holding off on implementation based on the City Auditor's survey that is live through Jan 8, 2026. We don't want to confuse staff by having two surveys, even though the content does not overlap.
November:
Meeting this week to review questions and seek feedback
October:
Identified three sample stay survey/interview question series that could be integrated with previous survey questions implemented at BOEC.
September:
Discussed parameters of Stay Survey to limit creep with Training manager. Reviewed past Stay Survey questions. | We will be seeking feedback from Management before implementation. Meeting scheduled of 1/26. Goal to launch in February. | | | | 03/31/26 | 04/01/26 | 2d | 01/27/26 4:25 PM | chloe.massarello@portlandoregon.gov | BOEC | | REPRetention | | PM-0011PM-0170PM-0171 | Percentage of BOEC voluntary leavers completing exit survey;
Percentage of BOEC voluntary turnover expressing negative opinions of BOEC as a workplace | | | | Nathan Leamy, Steve Mawdsley | No | 01/15/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00115 | 277 | ID-00061 | 5 | 4 | 3 |
| 278 | | | Evaluate the existing exit interview process |
| BOEC | 3.1.1.5.1 | Milestone | | Melanie Payne | | Evaluate the existing exit interview process | Complete | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00472 | 278 | ID-00115 | 1 | 5 | 0 |
| 279 | | | Collaborate with larger Public Safety Service Area to create a work plan around exit interview data and culture-change actionables |
| BOEC | 3.1.1.5.2 | Milestone | | Melanie Payne | | Collaborate with larger Public Safety Service Area to create a work plan around exit interview data and culture-change actionables | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | Community SafetyEnterprise ServicesPBEMPF&RPPB | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00471 | 279 | ID-00115 | 2 | 5 | 0 |
| 280 | | | Create a formal "stay survey" issued at regular intervals (biennially) to evaluate staff retention, culture, and morale |
| BOEC | 3.1.1.5.3 | Milestone | | Melanie Payne | | Create a formal "stay survey" issued at regular intervals (biennially) to evaluate staff retention, culture, and morale | | | | | | | | | | 03/31/26 | 04/01/26 | 2d | 01/27/26 4:25 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00470 | 280 | ID-00115 | 3 | 5 | 0 |
| 281 | | | Build an inclusive, supportive, and equitable workplace by developing a proactive and constructive feedback culture that is integrated throughout bureau processes, including between supervisors and direct reports, during bureau-wide decision-making, and among staff |
| BOEC | 3.1.1.6 | Strategic Action | | Nakita Thomas | | Research feedback systems used by other cities, Develop report and recommendations on developing feedback culture at BOEC, Convene workgroup tasked with developing bureau-wide feedback process, Train staff on giving and receiving feedback, with an emphasis on real-time and one-on-one feedback that is positive and supportive (appreciations) as well as constructive | On Track | | | | January: This item is being merged with another strategic action item led by a different champion.
October:
Reviewed feedback systems being utilized by People Managing People, Columbia University, and the national volunteer fire council.
*This objective ties in with 3.1.1.5, 3.2.1.2/3.2.1.5, & 3.4.1.2: | Identifying more government/government adjacent systems for developing feedback circles within existing systems. Culminating information and higher level systems. | | | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | REP | | PM-0011PM-0172PM-0173 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00114 | 281 | ID-00061 | 6 | 4 | 4 |
| 282 | | | Research feedback systems used by other cities |
| BOEC | 3.1.1.6.1 | Milestone | | Nakita Thomas | | Research feedback systems used by other cities | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00469 | 282 | ID-00114 | 1 | 5 | 0 |
| 283 | | | Develop report and recommendations on developing feedback culture at BOEC |
| BOEC | 3.1.1.6.2 | Milestone | | Nakita Thomas | | Develop report and recommendations on developing feedback culture at BOEC | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00468 | 283 | ID-00114 | 2 | 5 | 0 |
| 284 | | | Convene workgroup tasked with developing bureau-wide feedback process |
| BOEC | 3.1.1.6.3 | Milestone | | Nakita Thomas | | Convene workgroup tasked with developing bureau-wide feedback process | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00467 | 284 | ID-00114 | 3 | 5 | 0 |
| 285 | | | Train staff on giving and receiving feedback, with an emphasis on real-time and one-on-one feedback that is positive and supportive (appreciations) as well as constructive |
| BOEC | 3.1.1.6.4 | Milestone | | Nakita Thomas | | Train staff on giving and receiving feedback, with an emphasis on real-time and one-on-one feedback that is positive and supportive (appreciations) as well as constructive | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00466 | 285 | ID-00114 | 4 | 5 | 0 |
| 286 | | | Build a culture of inclusion, equity, and anti-racism by developing an implementation plan for recommendations from the BOEC work culture equity audit |
| BOEC | 3.1.1.7 | Strategic Action | | Nakita Thomas | | Work with design team and consultant to develop an implementation plan for all four main recommendation areas, Integrate implementation plan priorities into BOEC Racial Equity Plan and Public Safety Service Area strategic plan | On Track | | | | January:
No updates. This will be discussed with the Citywide Title VI Coordinator in early February.
December:
No Updates. The latest update I have received is citywide programs are still being reviewed.
November:
No Updates
October:
No Updates.
September: Solicited feedback from workplace culture and design team workgroup regarding drafted implementation plan. Currently sitting with City Attorney's Office and OEHR Title VI program for federal compliance since integrated into future REP. | Moving forward with revision process and presenting to bureau leadership prior to 01/31/2026. | | | | 01/01/25 | 03/31/26 | 325d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0174 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00103 | 286 | ID-00061 | 7 | 4 | 2 |
| 287 | | | Work with design team and consultant to develop an implementation plan for all four main recommendation areas |
| BOEC | 3.1.1.7.1 | Milestone | | Nakita Thomas | | Work with design team and consultant to develop an implementation plan for all four main recommendation areas | | | | | | | | | | 01/01/25 | 01/01/26 | 262d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00441 | 287 | ID-00103 | 1 | 5 | 0 |
| 288 | | | Integrate implementation plan priorities into BOEC Racial Equity Plan and Public Safety Service Area strategic plan |
| BOEC | 3.1.1.7.2 | Milestone | | Nakita Thomas | | Integrate implementation plan priorities into BOEC Racial Equity Plan and Public Safety Service Area strategic plan | | | | | | | | | | 01/02/26 | 03/31/26 | 63d | 01/05/26 11:36 AM | chloe.massarello@portlandoregon.gov | Enterprise Services | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00442 | 288 | ID-00103 | 2 | 5 | 0 |
| 289 | | | Improve employee morale and wellbeing by limiting forced overtime at BOEC to less than 6% of total operational time |
| BOEC | 3.1.1.8 | Strategic Action | | Steve Mawdsley | | Monitor forced and voluntary overtime hours and percentages on quarterly basis, Add question about forced overtime to staff survey | On Track | | | | January 2026: In December of 2025, total operational overtime was 776 hours; 768 hours were voluntary (98.9%) and 8 hours were forced (1.03%). | continue monthly monitoring. | | | | 01/01/25 | 12/31/30 | 1565d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0038PM-0176 | BOEC forced overtime as a percentage of total operational time;
Forced overtime as a proportion of total hours | | | | Nathan Leamy, Steve Mawdsley | No | 01/12/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00082 | 289 | ID-00061 | 8 | 4 | 2 |
| 290 | | | Monitor forced and voluntary overtime hours and percentages on quarterly basis |
| BOEC | 3.1.1.8.1 | Milestone | | Steve Mawdsley | | Monitor forced and voluntary overtime hours and percentages on quarterly basis | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00398 | 290 | ID-00082 | 1 | 5 | 0 |
| 291 | | | Add question about forced overtime to staff survey |
| BOEC | 3.1.1.8.2 | Milestone | | Steve Mawdsley | | Add question about forced overtime to staff survey | | | | | | | | | | 07/01/26 | 08/03/26 | 24d | 01/21/26 3:59 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 1 - Support the physical and mental health and wellness of public safety personnel | 1 - See actions below | ID-00397 | 291 | ID-00082 | 2 | 5 | 0 |
| 292 | | | Build a culture of professional development and continuous learning |
| | 3.2 | Objective | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | | ID-00017 | 292 | ID-00004 | 2 | 2 | 1 |
| 293 | | | See actions below |
| | 3.2.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00056 | 293 | ID-00017 | 1 | 3 | 7 |
| 294 | | | Build a culture of inclusion, equity, and anti-racism by holding regular celebrations of diversity and heritage months at BOEC |
| BOEC | 3.2.1.1 | Strategic Action | | Nakita Thomas | | Research cultural celebrations and heritage months identified by the City and other bureaus to present to bureau leaderhip | Minor Issues | | | | January:
No updates.
December:
The Equity Committee finalized their calendar plan for the quarterly heritage board updates.
November
No Updates.
October:
A display was posted for Latin American Heritage Month (9/15-10/15) by the Equity Committee. An Equity Steward acquired books focusing on Latin American history for the cultural library. | Meeting with Equity Committee Chair & Bureau Director. | The Diversity and Heritage board has not been updated since October. | A comprehensive calendar of cultural and heritage months has been compiled and given to the Equity Committee. They have been asked to draft a workplan for the work to facilitate guidance in implementation. | | | | | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0073PM-0074 | kWh of electricity produced by PF&R solar panels;
Percentage of suitable PF&R buildings with solar instalations | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00105 | 294 | ID-00056 | 1 | 4 | 1 |
| 295 | | | Research cultural celebrations and heritage months identified by the City and other bureaus to present to bureau leaderhip |
| BOEC | 3.2.1.1.1 | Milestone | | | | Research cultural celebrations and heritage months identified by the City and other bureaus to present to bureau leaderhip | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00451 | 295 | ID-00105 | 1 | 5 | 0 |
| 296 | | | Foster career fulfillment by increasing participation in professional development opportunities for all BOEC employees, including those who are Black, Indigenous, and all people of color |
| BOEC | 3.2.1.2 | Strategic Action | | Melanie Payne | | Create opportunities for virtual third spaces via a compiled list of City affinity networks, Develop list of professional and leadership development opportunities available for 2025-26, Work with bureau Training Team and citywide LEAD/PTL leadership to identify opportunities for bureau specific program, List of opportunities shared with all staff with targeted outreach by supervisors and management staff with a focus on underrepresented groups, Develop a robust manager and supervisor training series that promotes supportive supervision, coaching, goal tracking, learning opportunities, reception and development from constructive feedback, and develops supervisors as mentors | Minor Issues | | | | January: No Update
December: The procurement is delayed as the contract is being reviewed based on the direction from the Mayor's office. All contracts are being review/revised to ensure they align with city practices with DEI.
November: We met with BHR and BTS to review their plans to move to one Learning Management System for the City. BHR is also considering purchasing this product. Delay continues for the final contract to be signed. The contract needed to be updated to comply with new language per the letter from the Mayor.
October: OpenSesame procurement is moving forward. | Waiting for the contract language to be approved. | Budget shortfall is limiting professional develop training opportunities outside of the bureau. | | | 06/30/26 | 07/01/26 | 2d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | | | PM-0014PM-0177PM-0178 | Percentage of BOEC employees with access to professional development opportunities;
Percentage of BOEC supervisors completing professional development training series | | | | Nathan Leamy, Steve Mawdsley | No | 01/15/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00101 | 296 | ID-00056 | 2 | 4 | 5 |
| 297 | | | Create opportunities for virtual third spaces via a compiled list of City affinity networks |
| BOEC | 3.2.1.2.1 | Milestone | | Nakita Thomas | | Create opportunities for virtual third spaces via a compiled list of City affinity networks | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00436 | 297 | ID-00101 | 1 | 5 | 0 |
| 298 | | | Develop list of professional and leadership development opportunities available for 2025-26 |
| BOEC | 3.2.1.2.2 | Milestone | | Melanie Payne | | Develop list of professional and leadership development opportunities available for 2025-26 | | | | | | | | | | 06/30/26 | 07/01/26 | 2d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00437 | 298 | ID-00101 | 2 | 5 | 0 |
| 299 | | | Work with bureau Training Team and citywide LEAD/PTL leadership to identify opportunities for bureau specific program |
| BOEC | 3.2.1.2.3 | Milestone | | Melanie Payne | | Work with bureau Training Team and citywide LEAD/PTL leadership to identify opportunities for bureau specific program | | | | | | | | | | 07/01/26 | 07/01/26 | 1d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00434 | 299 | ID-00101 | 3 | 5 | 0 |
| 300 | | | List of opportunities shared with all staff with targeted outreach by supervisors and management staff with a focus on underrepresented groups |
| BOEC | 3.2.1.2.4 | Milestone | | Melanie Payne | | List of opportunities shared with all staff with targeted outreach by supervisors and management staff with a focus on underrepresented groups | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00435 | 300 | ID-00101 | 4 | 5 | 0 |
| 301 | | | Develop a robust manager and supervisor training series that promotes supportive supervision, coaching, goal tracking, learning opportunities, reception and development from constructive feedback, and develops supervisors as mentors |
| | 3.2.1.2.5 | Milestone | | Melanie Payne | | Develop a robust manager and supervisor training series that promotes supportive supervision, coaching, goal tracking, learning opportunities, reception and development from constructive feedback, and develops supervisors as mentors | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00603 | 301 | ID-00101 | 5 | 5 | 0 |
| 302 | | | Build positive relationships and shared understanding between employees and the public by implementing a framework to promote service learning opportunities for BOEC employees to engage with community-based organizations |
| BOEC | 3.2.1.3 | Strategic Action | | Nakita Thomas | | Explore free or low-cost implementation options, Plan approval | Minor Issues | | | | January:
No updates. Implementation will remain on hold while we ensure fiscal responsibility of discretionary spending or alternative funding sources.
December:
No updates.
A service-learning framework has been developed in partnership with BOEC's Training manager. Implementation is on hold while we ensure fiscal responsibility of discretionary spending. | Reviewing budget guidance to determine if a service-learning framework could be implemented. | We are working to be more conscientious of our spending while we await more details on the City's budget gaps. | Revising framework to provide opportunities for staff to volunteer outside of work while being mindful of the impacts opportunities could have on the overall wellness of staff. | | 01/01/25 | 03/03/25 | 44d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0179 | Number of interactions with staff and community beyond calls | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00100 | 302 | ID-00056 | 3 | 4 | 2 |
| 303 | | | Explore free or low-cost implementation options |
| BOEC | 3.2.1.3.1 | Milestone | | Nakita Thomas | | Explore free or low-cost implementation options | | | | | | | | | | 01/01/25 | 03/03/25 | 44d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00433 | 303 | ID-00100 | 1 | 5 | 0 |
| 304 | | BOEC | 3.2.1.3.2 | Milestone | | Melanie Payne | | Plan approval | | | | | | | | | | | | | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00432 | 304 | ID-00100 | 2 | 5 | 0 |
| 305 | | | Build a culture of inclusion, equity, and anti-racism by conducting anti-racism and inclusion training for all BOEC employees that builds from City-required Equity 101 |
| BOEC | 3.2.1.4 | Strategic Action | | Melanie Payne | | Develop curriculum that builds from Equity 101 and deliver first instance of training, Provide training on a yearly basis, Develop a policy addressing training requirements | Not Started | | | | January: No update.
December
I will be working with OEHR to provide the newly updated training in January. This will provide me with the experience to help develop additional training for our staff.
October/November
We received the draft presentation of an updated Equity 101 from OEHR on 9/15/2025. Once finalized, we can resume this training for staff and make plans for additional training during Spring Inservice 2026. | Provide instruction with the new curriculum | | | | 01/01/25 | 12/31/30 | 1565d | 01/22/26 3:05 PM | nathan.d.leamy@portlandoregon.gov | BOEC | | | | PM-0009PM-0174PM-0175PM-0180 | BOEC staff as a percentage of service standard benchmark;
Percentage of BOEC staff completing equity training beyond 101 | | | | Nathan Leamy, Steve Mawdsley | No | 01/15/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00073 | 305 | ID-00056 | 4 | 4 | 3 |
| 306 | | | Develop curriculum that builds from Equity 101 and deliver first instance of training |
| BOEC | 3.2.1.4.1 | Milestone | | Melanie Payne | | Develop curriculum that builds from Equity 101 and deliver first instance of training | | | | | | | | | | 01/01/25 | 12/31/26 | 522d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00403 | 306 | ID-00073 | 1 | 5 | 0 |
| 307 | | | Provide training on a yearly basis |
| BOEC | 3.2.1.4.2 | Milestone | | Melanie Payne | | Provide training on a yearly basis | | | | | | | | | | 01/01/27 | 12/31/30 | 1043d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00127 | 307 | ID-00073 | 2 | 5 | 0 |
| 308 | | | Develop a policy addressing training requirements |
| BOEC | 3.2.1.4.3 | Milestone | | Nakita Thomas | | Develop a policy addressing training requirements | | | | | | | | | | 01/01/25 | 07/01/26 | 391d | 11/17/25 3:39 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00129 | 308 | ID-00073 | 3 | 5 | 0 |
| 309 | | | Foster career fulfillment at BOEC by creating feedback mechanisms and developing responsive curriculum, trainings, and resource referrals |
| BOEC | 3.2.1.5 | Strategic Action | | Melanie Payne | | Develop professional training tracks with OpenSesame | Minor Issues | | | | January - We are still waiting for access to OpenSesame. No update.
December - We have created a professional development interest survey that is included in the stay survey. We are planning to launch this survey in Jan/Feb.
November - we are still in the waiting process to get full access to the program.
Update to the procurement process. The program we are purchasing for this project has passed through the BTS review process and now we are waiting for procurement. In addition, we have begun drafting updated questions. | | | | | 01/01/25 | 07/01/27 | 652d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | Retention | | PM-0172PM-0173 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/15/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00074 | 309 | ID-00056 | 5 | 4 | 1 |
| 310 | | | Develop professional training tracks with OpenSesame |
| BOEC | 3.2.1.5.1 | Milestone | | Melanie Payne | | Develop professional training tracks with OpenSesame | | | | | | | | | | 01/01/25 | 07/01/27 | 652d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00130 | 310 | ID-00074 | 1 | 5 | 0 |
| 311 | | | Create a framework for promoting service-learning opportunities for employees |
| PF&R | 3.2.1.6 | Strategic Action | | Elizabeth Gallagher | | Offer Fire Officer 3 & 4 internally to support promotion to Captain and BC prior to testing, Develop instructor and classroom sharing program(s) between neighboring jurisdictions | Not Started | | | | | Looking at opportunities to turn Peer Support Training into something offered to neighboring agencies using a 'train the trainer' model. | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 12/02/25 | 30-60 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00173 | 311 | ID-00056 | 6 | 4 | 2 |
| 312 | | | Offer Fire Officer 3 & 4 internally to support promotion to Captain and BC prior to testing |
| PF&R | 3.2.1.6.1 | Milestone | | | | Offer Fire Officer 3 & 4 internally to support promotion to Captain and BC prior to testing | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00174 | 312 | ID-00173 | 1 | 5 | 0 |
| 313 | | | Develop instructor and classroom sharing program(s) between neighboring jurisdictions |
| PF&R | 3.2.1.6.2 | Milestone | | | | Develop instructor and classroom sharing program(s) between neighboring jurisdictions | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00175 | 313 | ID-00173 | 2 | 5 | 0 |
| 314 | | | Implement training to address training needs identified in the annual training plan |
| PPB | 3.2.1.7 | Strategic Action | | David Jackson | | Implement trainings identified in the FY2026 Annual Training Plan, Hold detectives in-service, Hold training in-service for PS3s, Develop FY2027 annual training plan | On Track | | | | FY 25/26 in-service has been completed. Scheduling & developing PS3 in-service and FY25/26 sworn in-service. Provided the Community Academy to different community partners on 11/25/25. Supervisor in-service has been completed. | PS3 in-service tentative dates (5/6/26 & 5/20/26) Developing Training Plan for FY 26/27, Investigator In-Service Planned February/2026 | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PPB | | | | PM-0146PM-0147PM-0148 | Completed training events;
Participant satisfaction rate with training;
Percentage of officers completing all required training | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 01/06/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00388 | 314 | ID-00056 | 7 | 4 | 4 |
| 315 | | | Implement trainings identified in the FY2026 Annual Training Plan |
| PPB | 3.2.1.7.1 | Milestone | | | | Implement trainings identified in the FY2026 Annual Training Plan | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00391 | 315 | ID-00388 | 1 | 5 | 0 |
| 316 | | | Hold detectives in-service |
| PPB | 3.2.1.7.2 | Milestone | | | | Hold detectives in-service | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00390 | 316 | ID-00388 | 2 | 5 | 0 |
| 317 | | | Hold training in-service for PS3s |
| PPB | 3.2.1.7.3 | Milestone | | | | Hold training in-service for PS3s | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00511 | 317 | ID-00388 | 3 | 5 | 0 |
| 318 | | | Develop FY2027 annual training plan |
| PPB | 3.2.1.7.4 | Milestone | | | | Develop FY2027 annual training plan | | | | | | | | | | 07/01/25 | 02/27/26 | 174d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 2 - Build a culture of professional development and continuous learning | 1 - See actions below | ID-00389 | 318 | ID-00388 | 4 | 5 | 0 |
| 319 | | | Implement infrastructure and technology improvements |
| | 3.3 | Objective | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | | ID-00018 | 319 | ID-00004 | 3 | 2 | 1 |
| 320 | | | See actions below |
| | 3.3.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00052 | 320 | ID-00018 | 1 | 3 | 14 |
| 321 | | | Evaluate current technology solutions for efficacy and compatibility with partner agencies |
| PF&R | 3.3.1.1 | Strategic Action | | Elizabeth Gallagher | | Complete technology audit of major response platforms, Issue recommendations on system upgrades and replacements, Pilot an interoperability solution with at least one partner agency | Minor Issues | | | | Some options have been reviewed, but ultimately there is not sufficient budget to pilot any new systems or devices. | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | Yes | 10/10/25 | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00200 | 321 | ID-00052 | 1 | 4 | 3 |
| 322 | | | Complete technology audit of major response platforms |
| PF&R | 3.3.1.1.1 | Milestone | | | | Complete technology audit of major response platforms | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00573 | 322 | ID-00200 | 1 | 5 | 0 |
| 323 | | | Issue recommendations on system upgrades and replacements |
| PF&R | 3.3.1.1.2 | Milestone | | | | Issue recommendations on system upgrades and replacements | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00572 | 323 | ID-00200 | 2 | 5 | 0 |
| 324 | | | Pilot an interoperability solution with at least one partner agency |
| PF&R | 3.3.1.1.3 | Milestone | | | | Pilot an interoperability solution with at least one partner agency | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00574 | 324 | ID-00200 | 3 | 5 | 0 |
| 325 | | | Increase system resilience by implementing remote call answering for BOEC |
| BOEC | 3.3.1.2 | Strategic Action | | Murrell Morley | | Test remote call-taking from other City of Portland-networked facilities, Create implementation plan including workforce impacts and policy development, Fully implement remote call-taking from other City of Portland-networked facilities, Work with state of Oregon on approval for remote call-taking from non-City locations, including employee homes | On Track | | | | December: Met with stakeholders on December 2 to discuss progress and what next steps are.
Previous: Needed to complete Vesta 911 phone system upgrade which occurred on September 10. | December: Firewall in process of being installed and configured; BTS working on network configurations; BOEC working with vendor on administrative account and configurations. Will reconvene in early January for another status update. PREVIOUS: Work with BTS for city network connections to the state 911 network to allow for remote call-taking at any city facility with a city network connection. | | | | 02/24/25 | 01/29/27 | 505d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | | | PM-0047PM-0048 | | | | | Nathan Leamy, Steve Mawdsley | Yes | 12/08/25 | 30-60 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00079 | 325 | ID-00052 | 2 | 4 | 4 |
| 326 | | | Test remote call-taking from other City of Portland-networked facilities |
| BOEC | 3.3.1.2.1 | Milestone | | Murrell Morley | | Test remote call-taking from other City of Portland-networked facilities | | | | | | | | | | 02/24/25 | 06/30/26 | 352d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00134 | 326 | ID-00079 | 1 | 5 | 0 |
| 327 | | | Create implementation plan including workforce impacts and policy development |
| BOEC | 3.3.1.2.2 | Milestone | | Steve Mawdsley | | Create implementation plan including workforce impacts and policy development | | | | | | | | | | 01/01/26 | 07/01/26 | 130d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00135 | 327 | ID-00079 | 2 | 5 | 0 |
| 328 | | | Fully implement remote call-taking from other City of Portland-networked facilities |
| BOEC | 3.3.1.2.3 | Milestone | | Murrell Morley | | Fully implement remote call-taking from other City of Portland-networked facilities | | | | | | | | | | 07/02/26 | 01/29/27 | 152d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00137 | 328 | ID-00079 | 3 | 5 | 0 |
| 329 | | | Work with state of Oregon on approval for remote call-taking from non-City locations, including employee homes |
| BOEC | 3.3.1.2.4 | Milestone | | Murrell Morley | | Work with state of Oregon on approval for remote call-taking from non-City locations, including employee homes | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00136 | 329 | ID-00079 | 4 | 5 | 0 |
| 330 | | | Prepare for systems improvements by establishing BOEC needs and expectations for Next Generation 911 (NG911) |
| BOEC | 3.3.1.3 | Strategic Action | | Steve Mawdsley | | Monitor updates at the state level, Work with regional public safety answering points (PSAPs) to onboard regional infrastructure or influence the state to do so, Ensure NG911 planning includes features that serve individuals with disabilities, limited English proficiency callers, and historically underserved communities | On Track | | | | January 2026: no change -- BOEC awaits a recommendation from the State 911 Advisory Committee.
December 2025: BOEC's engagement with the State 911 Advisory Committee situated BOEC on the front line of providing input about the value of products to enable statewide (and state of Oregon-funded) text-to-911 solution. At the same time, BOEC is testing remote call answering functionality following the September 2025 Vesta phone system upgrade. | | | | | 03/01/26 | 07/01/27 | 350d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | | | | | | | | Nathan Leamy, Steve Mawdsley | Yes | 01/12/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00085 | 330 | ID-00052 | 3 | 4 | 3 |
| 331 | | | Monitor updates at the state level |
| BOEC | 3.3.1.3.1 | Milestone | | Steve Mawdsley | | Monitor updates at the state level | | | | | | | | | | 03/01/26 | 07/01/27 | 350d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00400 | 331 | ID-00085 | 1 | 5 | 0 |
| 332 | | | Work with regional public safety answering points (PSAPs) to onboard regional infrastructure or influence the state to do so |
| BOEC | 3.3.1.3.2 | Milestone | | Steve Mawdsley | | Work with regional public safety answering points (PSAPs) to onboard regional infrastructure or influence the state to do so | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00402 | 332 | ID-00085 | 2 | 5 | 0 |
| 333 | | | Ensure NG911 planning includes features that serve individuals with disabilities, limited English proficiency callers, and historically underserved communities |
| BOEC | 3.3.1.3.3 | Milestone | | Steve Mawdsley | | Ensure NG911 planning includes features that serve individuals with disabilities, limited English proficiency callers, and historically underserved communities | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00401 | 333 | ID-00085 | 3 | 5 | 0 |
| 334 | | | Address accessibility barriers to improve access to 911 services by working with the State of Oregon to implement text-to-911 in multiple languages |
| BOEC | 3.3.1.4 | Strategic Action | | Nakita Thomas | | Assess reliability of AI translation program and how it has been used by jurisdictions in other states | On Track | | | | January:
In February the PSAP Advisory Committee will be comparing two potential providers of text-to-911 functionality in languages other than English.
December:
Watched demo from company the PSAP Advisory was made aware of in November.
November:
The PSAP Advisory Committee was made aware of a acquisition between another widely contracted company in the Oregon PSAP community that could provide similar text-to-911 functionality. This is being reviewed before a final recommendation is made to the State 9-1-1 program.
October:
The PSAP Advisory Committee put forward a recommendation to the State 9-1-1 program to acquire a text-to-911 program that is able to AI translate text-to-911 messages in up to 32 languages. Reached out to OEHR and Citywide AI review team for next steps for City review. | Reviewing functionalities provided by both companies along with reviews by subscribing companies. | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | | | PM-0081PM-0082PM-0181PM-0182 | Number of languages supported in text-to-911;
Number of texts to 911 received in languages other than English | | | | Nathan Leamy, Steve Mawdsley | Yes | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00093 | 334 | ID-00052 | 4 | 4 | 1 |
| 335 | | | Assess reliability of AI translation program and how it has been used by jurisdictions in other states |
| BOEC | 3.3.1.4.1 | Milestone | | Nakita Thomas | | Assess reliability of AI translation program and how it has been used by jurisdictions in other states | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00429 | 335 | ID-00093 | 1 | 5 | 0 |
| 336 | | | Improve efficiency by moving CAD (Computer-Aided Dispatch) to the cloud to streamline program updates |
| BOEC | 3.3.1.5 | Strategic Action | | Murrell Morley | | BTS develops project plan for implementation, CAD moved fully to the cloud | On Track | | | | December: Formal request for a full transition to the cloud presented to Versaterm, and notified BTS of intent.
PREVIOUS: Prerequisite was the PPB RMS moving to the cloud, which they have successfully done. | December: Versaterm anticipates having a full quote prepared for review by the end of the year. PREVIOUS: Convert CAD account credentials to the city Active Directory (AD) authentication, this is in progress and should be completed by the end of the year. Next will need to enter discussions with BTS on risk/benefit analysis from lessons learned with the PPB RMS cloud project. | | | | 01/01/25 | 06/30/27 | 651d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | | | PM-0047PM-0048PM-0049 | BOEC system uptime percentage | | | | Nathan Leamy, Steve Mawdsley | Maybe | 12/08/25 | 30-60 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00080 | 336 | ID-00052 | 5 | 4 | 2 |
| 337 | | | BTS develops project plan for implementation |
| BOEC | 3.3.1.5.1 | Milestone | | BTS Staff? | | BTS develops project plan for implementation | | | | | | | | | | 01/01/25 | 01/01/26 | 262d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00138 | 337 | ID-00080 | 1 | 5 | 0 |
| 338 | | | CAD moved fully to the cloud |
| BOEC | 3.3.1.5.2 | Milestone | | Murrell Morley | | CAD moved fully to the cloud | | | | | | | | | | 01/02/26 | 06/30/27 | 389d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00406 | 338 | ID-00080 | 2 | 5 | 0 |
| 339 | | | Improve project management, event planning, and data management through adoption of Apricot for Safe Blocks and Rose City Self Defense |
| Community Safety | 3.3.1.6 | Strategic Action | | Andrew Culberson | | Utilize weekly Apricot office hours and change request form for help and feedback, Use Apricot to store all requests for service, community engagement activities, events, and community improvement projects, Create standard reports in Apricot and use them monthly, quarterly, and annually for reporting | On Track | | | | Will meet with vendor in next 2 weeks to discuss change requests. All Safe Blocks coordinators will attend meeting with vendor to clarify requests. Final implementation expected in January 2026. | Implement Apricot updates with vendor team | | | | 04/07/25 | 06/28/30 | 1365d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0086PM-0087PM-0088 | Percentage of engagement activities entered into Apricot;
Percentage of community contacts etc entered into Apricot;
Percentage of expenses entered into Apricot | | | | Nathan Leamy, Stephanie Howard | Yes | 11/14/25 | 60-90 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00236 | 339 | ID-00052 | 6 | 4 | 3 |
| 340 | | | Utilize weekly Apricot office hours and change request form for help and feedback |
| Community Safety | 3.3.1.6.1 | Milestone | | Sara Johnson | | Utilize weekly Apricot office hours and change request form for help and feedback | | | | | | | | | | 04/07/25 | 06/28/30 | 1365d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00239 | 340 | ID-00236 | 1 | 5 | 0 |
| 341 | | | Use Apricot to store all requests for service, community engagement activities, events, and community improvement projects |
| Community Safety | 3.3.1.6.2 | Milestone | | Sara Johnson | | Use Apricot to store all requests for service, community engagement activities, events, and community improvement projects | | | | | | | | | | 04/07/25 | 06/28/30 | 1365d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00238 | 341 | ID-00236 | 2 | 5 | 0 |
| 342 | | | Create standard reports in Apricot and use them monthly, quarterly, and annually for reporting |
| Community Safety | 3.3.1.6.3 | Milestone | | Andrew Culberson | | Create standard reports in Apricot and use them monthly, quarterly, and annually for reporting | | | | | | | | | | 04/07/25 | 06/28/30 | 1365d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00237 | 342 | ID-00236 | 3 | 5 | 0 |
| 343 | | | Enhance security by prioritizing recommendations from the 2025 Oregon TITAN Fusion Center site survey for BOEC facilities upgrades |
| BOEC | 3.3.1.7 | Strategic Action | | Mike Grimm | | Receive site survey report from Oregon TITAN Fusion Center, Review and prioritize findings from site survey | On Track | | | | Update Jan 27, 2026: Oregon TITAN Fusion center has provided their report. Nothing inside the report is a surprise and simply highlights already known issues/problems with the facility. Will work to compile those findings and highlight issues with our facility in a more comprehensive report.
Update Jan 6, 2026: Oregon TITAN Fusion center says report is over to their legal folks for review. Hoping to have the report any day now.
December 5th, 2025: No update from Titan Fusion center yet on report out. Still hoping to have it by the end of the month.
December 2025: Oregon TITAN Fusion center is hoping to have the resiliency study completed by EOY 2025 per an update from them.
November 2025: No update from Oregon TITAN Fusion center on our site security/resiliency study. Hoping to have something back by the end of the calendar year.
October 2025: No updates from Oregon TITAN Fusion center yet. They advised it could take a bit for the report to be generated.
September 2025: Oregon TITAN Fusion Center staff were out on 09/23 to conduct site visit. Awaiting initial draft of their report out.
August 2025: CISA staff were supposed to have been working on a site survey that would bolster the report from Facilities highlighting BOEC's need for a new Primary/Secondary facility. | Site survey completed 09/23/25. | | | | 09/23/25 | 12/31/25 | 72d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | | | PM-0015PM-0016 | Number of incursions to BOEC facilities;
Time (minutes) to restore BOEC service after an incident that affects primary systems | | | | Nathan Leamy, Steve Mawdsley | Maybe | 01/27/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00078 | 343 | ID-00052 | 7 | 4 | 2 |
| 344 | | | Receive site survey report from Oregon TITAN Fusion Center |
| BOEC | 3.3.1.7.1 | Milestone | | Mike Grimm | | Receive site survey report from Oregon TITAN Fusion Center | | | | | | | | | | 09/23/25 | 10/31/25 | 29d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | Dependent on TITAN Fusion Center delivering the report | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00132 | 344 | ID-00078 | 1 | 5 | 0 |
| 345 | | | Review and prioritize findings from site survey |
| BOEC | 3.3.1.7.2 | Milestone | | Mike Grimm | | Review and prioritize findings from site survey | | | | | | | | | | 11/03/25 | 12/31/25 | 43d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00405 | 345 | ID-00078 | 2 | 5 | 0 |
| 346 | | | Improve disaster resilience, security, and accessibility |
| BOEC | 3.3.1.8 | Strategic Action | | Mike Grimm | | Determine progress milestones toward completion of new facility sites (design, construction, deployment), Implement City Facilities' recommendations for a new primary and dedicated backup site for BOEC, Conduct annual facility security exercise | On Track | | | | Update Jan 27, 2026: Oregon TITAN Fusion center has provided their report. Nothing inside the report is a surprise and simply highlights already known issues/problems with the facility. Will work to compile those findings and highlight issues with our facility in a more comprehensive report.
Update Jan 6, 2026: Oregon TITAN Fusion center says report is over to their legal folks for review. Hoping to have the report any day now.
December 5th, 2025: No update from Titan Fusion center yet on report out. Still hoping to have it by the end of the month.
December 2025: Oregon TITAN Fusion center is hoping to have the resiliency study completed by EOY 2025 per an update from them.
November 2025: No updates, no comments.
October 2025: No updates, no comments.
September 2025: Facilities has released their study indicating that BOEC is in need of a new Facility. Not only to address resilience, security and accessibility, but also to address functional workspace available to dispatchers as we get closer to completely certified FTE. With close to 50% of our staff in some sort of training phase, as we get closer to 100%, Operations space will be at maximum capacity and overflow operations will need to take place in our training spaces. This will further hinder our ability to get employees certified. With the recommendation to build or retrofit an existing building to suit BOEC's needs put out, a funding source needs to be identified to see this project through. BOEC does not generate any income, so we are unable to save these funds on our own. A Bond, cost sharing, or some other source needs to be explored to move forward with completing this. | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | | | | | | | | Nathan Leamy, Steve Mawdsley | | 01/27/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00077 | 346 | ID-00052 | 8 | 4 | 3 |
| 347 | | | Determine progress milestones toward completion of new facility sites (design, construction, deployment) |
| BOEC | 3.3.1.8.1 | Milestone | | Mike Grimm | | Determine progress milestones toward completion of new facility sites (design, construction, deployment) | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00133 | 347 | ID-00077 | 1 | 5 | 0 |
| 348 | | | Implement City Facilities' recommendations for a new primary and dedicated backup site for BOEC |
| | 3.3.1.8.2 | Milestone | | Mike Grimm | | Implement City Facilities' recommendations for a new primary and dedicated backup site for BOEC | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00607 | 348 | ID-00077 | 2 | 5 | 0 |
| 349 | | | Conduct annual facility security exercise |
| | 3.3.1.8.3 | Milestone | | Mike Grimm | | Conduct annual facility security exercise | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00608 | 349 | ID-00077 | 3 | 5 | 0 |
| 350 | | | Electrification of the PPB Fleet |
| PPB | 3.3.1.9 | Strategic Action | | | | | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | Yes | | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00610 | 350 | ID-00052 | 9 | 4 | 0 |
| 351 | | | Establish Watch Command / Real Time Crime Center |
| Enterprise Services | 3.3.1.10 | Strategic Action | | | | | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOECCommunity SafetyEnterprise ServicesPBEMPF&RPPB | | | | | | | | | Elisabeth Perez, Nathan Leamy | Yes | | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00611 | 351 | ID-00052 | 10 | 4 | 0 |
| 352 | | | AssetWorks Replacement Project |
| Community Safety | 3.3.1.11 | Strategic Action | | | | | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community SafetyEnterprise ServicesPF&RPPB | | | | | | | | | Nathan Leamy, Stephanie Howard | Yes | | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00612 | 352 | ID-00052 | 11 | 4 | 0 |
| 353 | | | Public Safety Roster Replacement (UDAR & CrewSense) |
| Enterprise Services | 3.3.1.12 | Strategic Action | | | | | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Enterprise ServicesPF&RPPB | | | | | | | | | Elisabeth Perez, Nathan Leamy | Yes | | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00613 | 353 | ID-00052 | 12 | 4 | 0 |
| 354 | | | Fire asset replacement cycle |
| PF&R | 3.3.1.13 | Strategic Action | | | | | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | Yes | | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00614 | 354 | ID-00052 | 13 | 4 | 0 |
| 355 | | PPB | 3.3.1.14 | Strategic Action | | | | | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | Yes | | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 3 - Implement infrastructure and technology improvements | 1 - See actions below | ID-00615 | 355 | ID-00052 | 14 | 4 | 0 |
| 356 | | | Develop the Public Safety Service Area as an organization to meet the vision and strategy |
| | 3.4 | Objective | | | | | | | | | | | | | | 12/31/24 | 12/31/30 | 1566d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | | ID-00019 | 356 | ID-00004 | 4 | 2 | 1 |
| 357 | | | See actions below |
| | 3.4.1 | Initiative | | | | | | | | | | | | | | 12/31/24 | 12/31/30 | 1566d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00067 | 357 | ID-00019 | 1 | 3 | 11 |
| 358 | | | Build an equitable workplace at BOEC by reaching, recruiting, and maintaining staffing of all representations, including BIPOC, multicultural, disabled, and LGBTQIA2S+ communities |
| BOEC | 3.4.1.1 | Strategic Action | | Nakita Thomas | | Partner with bureau training team to evaluate and implement outreach that is reflective of Portland's holistic communities, Create landscape analysis and continual process | On Track | | | | January:
This month we are reviewing the current webpage for 9-1-1 to make it more accessible content wise. Training is also engaging in conversations with DPSST to ensure the basic training experience is inclusive for all BOEC attendees.
December:
No updates.
November:
Engaged in conversations with Citywide Equity practitioners to highlight the importance of an employee workforce that is reflective of the communities they serve. Also engaged in conversations on how to address the usage of words that are meant to be inclusive (equity, diversity, inclusion) as words that build division.
Review PSUs Population Research Center's mapping tools to see if it will be relevant in comparing population correlations between the City of Portland and BOEC. | Ongoing: Identifying a data source that has not been impacted by the federal shutdown to use as a standard of reference. | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | REPRecruitingRetention | | | | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00113 | 358 | ID-00067 | 1 | 4 | 2 |
| 359 | | | Partner with bureau training team to evaluate and implement outreach that is reflective of Portland's holistic communities |
| | 3.4.1.1.1 | Milestone | | Nakita Thomas | | Partner with bureau training team to evaluate and implement outreach that is reflective of Portland's holistic communities | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00604 | 359 | ID-00113 | 1 | 5 | 0 |
| 360 | | | Create landscape analysis and continual process |
| | 3.4.1.1.2 | Milestone | | Nakita Thomas | | Create landscape analysis and continual process | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00605 | 360 | ID-00113 | 2 | 5 | 0 |
| 361 | | | Increase access to wellness tools and resources to improve BOEC employee retention and well-being |
| BOEC | 3.4.1.2 | Strategic Action | | Sherrie Koss | | Launch employee survey seeking feedback on wellness framework visual and identifying missing components, Analyze survey results, Quantitative and qualitative metrics identified to measure success of wellness program once implemented, Create programming including opportunities for group activities so staff are not solely responsible for increasing their wellness, Gather feedback on what wellness programs have been utilized and what user experience was | On Track | | | | January:
Investing in our Peer Support Team through training and education so they can continue to support their peers. 1. We received a last-minute grant which allowed us to send eight (8) people to the Responder Life Peer Support Conference in Salem, OR this month. 2. All Peer Team members began a 5-part resiliency training provided by Pause First Academy.
Reviewing wellness related feedback provided during fall in-service and looking for grant opportunities to increase wellness initiatives.
December:
Reviewing wellness initiatives used by other PSAPs nationally with "success".
The plant population has been increased within the building and preventative measures have been implemented to prevent fungus gnats. Adjacent to this, a wellness steward is teaching a wilderness wellness class during fall in-service. | | | | | 03/19/25 | 06/30/26 | 335d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | REPRetention | | PM-0012PM-0036PM-0037 | BOEC employee wellness program satisfaction percentage high or very high | | | | Nathan Leamy, Steve Mawdsley | Yes | 01/27/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00110 | 361 | ID-00067 | 2 | 4 | 5 |
| 362 | | | Launch employee survey seeking feedback on wellness framework visual and identifying missing components |
| BOEC | 3.4.1.2.1 | Milestone | | Nakita Thomas | | Launch employee survey seeking feedback on wellness framework visual and identifying missing components | | | | | | | | | | 03/19/25 | 04/30/25 | 31d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00465 | 362 | ID-00110 | 1 | 5 | 0 |
| 363 | | BOEC | 3.4.1.2.2 | Milestone | | Nakita Thomas | | Analyze survey results | | | | | | | | | | 06/02/25 | 06/30/25 | 21d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00464 | 363 | ID-00110 | 2 | 5 | 0 |
| 364 | | | Quantitative and qualitative metrics identified to measure success of wellness program once implemented |
| BOEC | 3.4.1.2.3 | Milestone | | Nakita Thomas | | Quantitative and qualitative metrics identified to measure success of wellness program once implemented | | | | | | | | | | 07/01/25 | 09/30/25 | 66d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00463 | 364 | ID-00110 | 3 | 5 | 0 |
| 365 | | | Create programming including opportunities for group activities so staff are not solely responsible for increasing their wellness |
| BOEC | 3.4.1.2.4 | Milestone | | Nakita Thomas | | Create programming including opportunities for group activities so staff are not solely responsible for increasing their wellness | | | | | | | | | | 07/01/25 | 09/30/25 | 66d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00462 | 365 | ID-00110 | 4 | 5 | 0 |
| 366 | | | Gather feedback on what wellness programs have been utilized and what user experience was |
| BOEC | 3.4.1.2.5 | Milestone | | Nakita Thomas | | Gather feedback on what wellness programs have been utilized and what user experience was | | | | | | | | | | 10/01/25 | 06/30/26 | 195d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00461 | 366 | ID-00110 | 5 | 5 | 0 |
| 367 | | | Build trust with communities and address barriers to employment and retention to increase staff representation and opportunities for Black, Indigenous, and all people of color at BOEC |
| BOEC | 3.4.1.3 | Strategic Action | | Melanie Payne | | Participate in at least one event per quarter | On Track | | | | Events from December for January Update
BOEC hosted a group from the Domestic Violence Reduction Unit to come to BOEC tour 9-1-1 and learn more about us
Events from November for December 15 Update
11/3/2025 - Talk a Mile at Lincoln HS
11/9/2025 - Gratitude Project comes to BOEC
Events from October for November 15 Update
10/15 BOEC new hiring training for PSR
10/17 APRIL – ADA and Public Safety (attended by Nakita)
10/25 PPB Friends & Family Open House
10/27 PS3 new hires came to BOEC for a training class and SALS
10/27 Virtual post-interview information session for ECDT applicants
10/29 Cascadia Tech HS | Next events are scheduled in January and will be reported in February. | | | | 05/01/25 | 12/31/30 | 1479d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | RecruitingRetention | | PM-0114PM-0115PM-0116PM-0117PM-0118 | Percentage of public facing materials that have been reviewed for equity and translation;
Percentage of public communications translated into top 5 city languages;
Percentage of crisis messages translated into top 5 languages within 2 hours of English release;
Community trust rating disaggregated by language | | | | Nathan Leamy, Steve Mawdsley | No | 01/16/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00075 | 367 | ID-00067 | 3 | 4 | 1 |
| 368 | | | Participate in at least one event per quarter |
| BOEC | 3.4.1.3.1 | Milestone | | Melanie Payne | | Participate in at least one event per quarter | | | | | | | | | | 05/01/25 | 12/31/30 | 1479d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00128 | 368 | ID-00075 | 1 | 5 | 0 |
| 369 | | | Center equity while maintaining employee retention above the national average for 911 call centers |
| BOEC | 3.4.1.4 | Strategic Action | 1.2 | Steve Mawdsley | | Measure attrition on a quarterly basis, Measure retention annually, Correct identified issues and inequities within turnover | On Track | | | | January 2026:
FY25/26 to-date, BOEC's overall separation attrition of the 136 Operations FTE is 11 employees (8.5%). Of the 11 employees who separated, all 11 (100%) were trainees (7 voluntary resignations, 4 terminations).
NOTE: IAED publishes the national average as 25% attrition. | BOEC is undergoing an audit with the focus to "determine if BOEC's recruitment, hiring, and training practices help identify candidates that succeed in training and are employed long term". | | | | 12/31/24 | 12/31/30 | 1566d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | Retention | | PM-0012PM-0029PM-0030PM-0033 | Percentage of BOEC calltaker/dispatcher resignation (voluntary turnover);
Number of equity focused initiatives implemented at BOEC | | | | Nathan Leamy, Steve Mawdsley | No | 01/27/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00068 | 369 | ID-00067 | 4 | 4 | 3 |
| 370 | | | Measure attrition on a quarterly basis |
| BOEC | 3.4.1.4.1 | Milestone | | Steve Mawdsley | | Measure attrition on a quarterly basis | | | | | | | | | | 12/31/24 | 12/31/30 | 1566d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00336 | 370 | ID-00068 | 1 | 5 | 0 |
| 371 | | | Measure retention annually |
| BOEC | 3.4.1.4.2 | Milestone | | Steve Mawdsley | | Measure retention annually | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00392 | 371 | ID-00068 | 2 | 5 | 0 |
| 372 | | | Correct identified issues and inequities within turnover |
| BOEC | 3.4.1.4.3 | Milestone | | Steve Mawdsley | | Correct identified issues and inequities within turnover | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00393 | 372 | ID-00068 | 3 | 5 | 0 |
| 373 | | | Identify and hire key positions within Portland Street Response and develop appropriate personnel structure to meet the program's goals and vision |
| Community Safety | 3.4.1.5 | Strategic Action | | April Roa | | Develop program vision and goals, Review current staffing model and align with budget and key personnel needs, Provide clear mission for program and staff | On Track | | | | Completed 3 recruitments. 5 new employees starting on 1/15/26. Had 1 reinstatement start 1/4/26. Will be scheduling another round of interviews from this recruitments to fill additional positions in the next couple of months. Key personnel identified and will be part of budget add package. | Working with Budget team for budget add package | Budget add package may not be put forward to council | Ensure key positions and why they are needed are clearly identified and articulated in the add request. | | 01/01/25 | 03/31/26 | 325d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | Recruiting | | | | | | | Nathan Leamy, Stephanie Howard | Staffing related | 01/07/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00242 | 373 | ID-00067 | 5 | 4 | 3 |
| 374 | | | Develop program vision and goals |
| Community Safety | 3.4.1.5.1 | Milestone | | April Roa | | Develop program vision and goals | | | | | | | | | | 01/01/25 | 11/24/25 | 234d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00245 | 374 | ID-00242 | 1 | 5 | 0 |
| 375 | | | Review current staffing model and align with budget and key personnel needs |
| Community Safety | 3.4.1.5.2 | Milestone | | April Roa | | Review current staffing model and align with budget and key personnel needs | | | | | | | | | | 01/21/25 | 11/24/25 | 220d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00244 | 375 | ID-00242 | 2 | 5 | 0 |
| 376 | | | Provide clear mission for program and staff |
| Community Safety | 3.4.1.5.3 | Milestone | | April Roa | | Provide clear mission for program and staff | | | | | | | | | | 12/01/25 | 03/31/26 | 87d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00243 | 376 | ID-00242 | 3 | 5 | 0 |
| 377 | | | Support employee professional development and retention at PBEM through position reclassifications |
| PBEM | 3.4.1.6 | Strategic Action | | Lisa Oreskovich | | Reclassify emergency management positions to align job duties with standardized definitions and improve consistency in classification and recruitment for emergency management specialists with required skills, Create new job series with clear advancement pathway | Minor Issues | | | | Working on reintroducing the concept of EM Classifications. This work was started over a year ago with BHR, but stalled due to capacity issues, transition of government and City leadership positions, among other things. PBEM is trying to determine at which part of the process we are in, or if we need to start back at the beginning. PBEM spoke with Elisabeth Perez on 10/29/25 and she has offered to help us navigate this request. | Speak with BHR about EM classifications. | Causes organizational misalignment. Emergency management work may be inappropriately classified under Citywide general administrative or operations roles. | Develop or adopt a standardized emergency management classification framework. | | 05/01/25 | 06/30/26 | 304d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | Retention | | PM-0093 | PBEM voluntary turnover rate | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | No | 11/13/25 | 60-90 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00317 | 377 | ID-00067 | 6 | 4 | 2 |
| 378 | | | Reclassify emergency management positions to align job duties with standardized definitions and improve consistency in classification and recruitment for emergency management specialists with required skills |
| PBEM | 3.4.1.6.1 | Milestone | | Lisa Oreskovich | | Reclassify emergency management positions to align job duties with standardized definitions and improve consistency in classification and recruitment for emergency management specialists with required skills | | | | | | | | | | 05/01/25 | 12/31/25 | 175d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00316 | 378 | ID-00317 | 1 | 5 | 0 |
| 379 | | | Create new job series with clear advancement pathway |
| PBEM | 3.4.1.6.2 | Milestone | | Lisa Oreskovich | | Create new job series with clear advancement pathway | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00315 | 379 | ID-00317 | 2 | 5 | 0 |
| 380 | | | Through conscientious, concerted, and thoughtful design, review, and partnership, ensure that bureau policies and procedures, as developed and informed by BOEC partner agencies, do not create disparate outcomes for BIPOC community members |
| BOEC | 3.4.1.7 | Strategic Action | | Nakita Thomas | | BOEC leadership will develop a concern reporting system for inequities and barriers that existing policies create for community members | On Track | | | | January:
No update.
December:
No update.
BOEC's SOP review committee has been re-established for more regular review. The committee currently has two Equity Committee members to provide their lived experience to the discussions. I met with Interim Operations Manager Sherrie Koss to discuss the additional need for the updated SOPs to be reviewed for ADA and Civil Rights compliance lens in addition to the EC members. | Setting up a follow up meeting with Interim Operations Manager, Sherrie Koss to discuss ADA & Civil Rights components of SOP review. | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | REP | | | | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00116 | 380 | ID-00067 | 7 | 4 | 1 |
| 381 | | | BOEC leadership will develop a concern reporting system for inequities and barriers that existing policies create for community members |
| BOEC | 3.4.1.7.1 | Milestone | | Nakita Thomas | | BOEC leadership will develop a concern reporting system for inequities and barriers that existing policies create for community members | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00473 | 381 | ID-00116 | 1 | 5 | 0 |
| 382 | | | Improve equitable outcomes by updating and increasing utilization of BOEC equity lens document during bureau decision-making processes |
| BOEC | 3.4.1.8 | Strategic Action | | Nakita Thomas | | Gather feedback on what's working and what's not working with the current equity lens document, Update and expand equity lens document, Usage tracked and analyzed; additional training and support offered | On Track | | | | January:
The Equity Lens has been shared for implementation. Follow up will be in the Spring to evaluate usability and to determine next steps.
December:
No updates.
BOEC leadership has had a walk-through of the interim Equity Lens for implementation. | Send out follow up survey on Equity Lens and usability. Follow up with team members who are utilizing the equity lens with specific initiatives. | | | | 09/01/25 | 03/31/26 | 152d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | | | PM-0009PM-0011 | | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00102 | 382 | ID-00067 | 8 | 4 | 3 |
| 383 | | | Gather feedback on what's working and what's not working with the current equity lens document |
| BOEC | 3.4.1.8.1 | Milestone | | Nakita Thomas | | Gather feedback on what's working and what's not working with the current equity lens document | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00440 | 383 | ID-00102 | 1 | 5 | 0 |
| 384 | | | Update and expand equity lens document |
| BOEC | 3.4.1.8.2 | Milestone | | Nakita Thomas | | Update and expand equity lens document | | | | | | | | | | 09/01/25 | 10/01/25 | 23d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00439 | 384 | ID-00102 | 2 | 5 | 0 |
| 385 | | | Usage tracked and analyzed; additional training and support offered |
| BOEC | 3.4.1.8.3 | Milestone | | Nakita Thomas | | Usage tracked and analyzed; additional training and support offered | | | | | | | | | | 10/01/25 | 03/31/26 | 130d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00438 | 385 | ID-00102 | 3 | 5 | 0 |
| 386 | | | Create and execute a work plan for the Office of Violence Prevention (OVP) |
| Community Safety | 3.4.1.9 | Strategic Action | | Rachel Fetters | | Recruit and hire new OVP director, Policies adopted to guide staff work and provide clarity on division of labor and structure of the office | | | | | | | | | | 04/01/25 | 06/28/30 | 1369d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | Recruiting | | PM-0075 | | | | | Nathan Leamy, Stephanie Howard | No | | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00216 | 386 | ID-00067 | 9 | 4 | 2 |
| 387 | | | Recruit and hire new OVP director |
| Community Safety | 3.4.1.9.1 | Milestone | | Rachel Fetters | | Recruit and hire new OVP director | | | | | | | | | | 06/01/25 | 06/28/30 | 1326d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00215 | 387 | ID-00216 | 1 | 5 | 0 |
| 388 | | | Policies adopted to guide staff work and provide clarity on division of labor and structure of the office |
| Community Safety | 3.4.1.9.2 | Milestone | | Rachel Fetters | | Policies adopted to guide staff work and provide clarity on division of labor and structure of the office | | | | | | | | | | 04/01/25 | 06/02/25 | 45d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00217 | 388 | ID-00216 | 2 | 5 | 0 |
| 389 | | | Engage in organizational development to firmly establish Portland Street Response as an ongoing first responder program |
| Community Safety | 3.4.1.10 | Strategic Action | | April Roa | | Finalize standard operating procedures, Establish performance measures for all staff, Create a communications plan | On Track | | | | CAD build out for PSR in progress - all documentation provided to BOEC tech team. PSR specific Radio template completed. Continuing development of PSR Aftercare/Park Ranger pilot. Working with CHAT to begin development of PSR Aftercare/CHAT MOUD pilot. These pilots will allow PSR to better support other responders in the field. Communications plan was completed earlier in the year. New advisory body members voted on by council. Am waiting for advisory body to be ready to receive and review PSR policies. | Hoping to begin getting draft policies to new advisory body for review | Lots of change in small amount of time for staff. | Methodical rollouts. Include necessary training, obtain and implement staff feedback | | 01/01/25 | 06/30/26 | 390d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0020PM-0021PM-0022PM-0023PM-0024PM-0156 | PSR dispatched calls;
PSR alternative response;
PSR response times (minutes);
PSR percentage patients treated and released per protocol;
PSR staff voluntary turnover rate;
Percentage of PSR approved positioned filled | | | | Nathan Leamy, Stephanie Howard | No | 01/07/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00246 | 389 | ID-00067 | 10 | 4 | 3 |
| 390 | | | Finalize standard operating procedures |
| Community Safety | 3.4.1.10.1 | Milestone | | April Roa | | Finalize standard operating procedures | | | | | | | | | | 01/01/25 | 06/30/26 | 390d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00249 | 390 | ID-00246 | 1 | 5 | 0 |
| 391 | | | Establish performance measures for all staff |
| Community Safety | 3.4.1.10.2 | Milestone | | April Roa | | Establish performance measures for all staff | Complete | | | | | | | | | 03/03/25 | 08/01/25 | 110d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00248 | 391 | ID-00246 | 2 | 5 | 0 |
| 392 | | | Create a communications plan |
| Community Safety | 3.4.1.10.3 | Milestone | | April Roa | | Create a communications plan | | | | | | | | | | 01/01/25 | 06/30/26 | 390d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00247 | 392 | ID-00246 | 3 | 5 | 0 |
| 393 | | | Support equitable outcomes through partnership with the Public Safety Service Area (PSSA), ensuring BOEC policies are racially equitable and in alignment with PSSA mission and values |
| BOEC | 3.4.1.11 | Strategic Action | | Nakita Thomas | | Align with City Core Values as modeled with PSSA strategic plan - through crosswalk or letting go of BOEC core values | On Track | | | | January:
No updates.
December:
No new updates. | February: Following up with OEHR/Civil Rights Division and PSSA Equity practitioners on how they envision the crosswalk of core values. . | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community SafetyEnterprise ServicesPBEMPF&RPPB | | REP | | PM-0111 | Percentage of support requests from equity focused programs | | | | Nathan Leamy, Steve Mawdsley | No | 01/14/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00474 | 393 | ID-00067 | 11 | 4 | 1 |
| 394 | | | Align with City Core Values as modeled with PSSA strategic plan - through crosswalk or letting go of BOEC core values |
| BOEC | 3.4.1.11.1 | Milestone | | Nakita Thomas | | Align with City Core Values as modeled with PSSA strategic plan - through crosswalk or letting go of BOEC core values | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 4 - Develop the Public Safety Service Area as an organization to meet the vision and strategy | 1 - See actions below | ID-00475 | 394 | ID-00474 | 1 | 5 | 0 |
| 395 | | | Enhance the financial and operational sustainability of the service area |
| | 3.5 | Objective | | | | | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | | ID-00020 | 395 | ID-00004 | 5 | 2 | 1 |
| 396 | | | See actions below |
| | 3.5.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00060 | 396 | ID-00020 | 1 | 3 | 7 |
| 397 | | | Improve financial sustainability by decreasing the budget impact of BOEC's training program |
| BOEC | 3.5.1.1 | Strategic Action | | Melanie Payne | | Complete all certification training within 18 months | On Track | | | | January - Using the data from the bi-weekly training hours reconciliation process, we creating better forecasts for certification dates. In the coming months, we will be working training teams to solidify these certification plans. In addition, we launched a new SmartSheet process for training teams to justify the need for additional training time.
December - We have reviewed the data from the time audits for the Call taking Program. We've identified a gap between what is needed to complete training on time vs. what is actually being scheduled each week. Further analysis is needed to explain this gap and identify steps to mitigate it so everyone is scheduled enough training each week.
November - The time audits are going to supervisors and the reconciliation is on track. We have begun the individual training plans
We implemented an audit process for scheduled training vs. documented training. We discovered significant gaps and have requested that supervisors reconcile these differences with their training teams every two weeks. We anticipate that we are missing some documentation which will help us identify the delays more accurately and/or help us evaluate the timelines. | Complete analysis of the Police Dispatch hours scheduled vs. hours needed to complete training in a timely fashion | Timelines will vary based on an employees' use of leave | Consider reporting training time without leave for consistency. | | 01/01/25 | 07/01/27 | 652d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | BOEC | | | | PM-0010 | Average time in months for BOEC trainees to complete all certification training | | | | Nathan Leamy, Steve Mawdsley | No | 01/16/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00076 | 397 | ID-00060 | 1 | 4 | 1 |
| 398 | | | Complete all certification training within 18 months |
| BOEC | 3.5.1.1.1 | Milestone | | Melanie Payne | | Complete all certification training within 18 months | | | | | | | | | | 01/01/25 | 07/01/27 | 652d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Nathan Leamy, Steve Mawdsley | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00404 | 398 | ID-00076 | 1 | 5 | 0 |
| 399 | | | Enhance sustainability of Office of Violence Prevention programming through fiscal and operational responsibility |
| Community Safety | 3.5.1.2 | Strategic Action | | Stephanie Howard | | Create clear contracts and manage all grantees and contractors to hold them accountable for their scope of work; begin with the contracts and grants related to Summer 2025, Create robust plan for future funding for all programs including the general fund, IAs, and grants, Adoption of clear standard operating procedure outlining budget, grants, and contract management; less dependency on other City programs for budget development and management | On Track | | | | OVP finalized a funding calendar on its website for added transparency and predictability on OVP's funding cycles and opportunities to apply. We are also working with the GMD and PSSA Enterprise Services Teams to polish systems and processes that will streamline management of OVP program funds. | New OVP Program Manager recruitment in final phases; CSD leadership working on policy documents to outline procedures within the program | Loss of community buy-in for OVP operations, including funding selections and Program Manager hire | Working with community representatives and on communications strategies and strengthening the CPC meetings | | 04/01/25 | 06/28/30 | 1369d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0075PM-0076PM-0077PM-0078PM-0079 | Percentage of OVP grants and contracts meeting key performance indicators;
Percentage of OVP grants and contracts within budget;
Percentage of OVP grants and contracts meeting key deadlines;
OVP budget to actuals | | | | Nathan Leamy, Stephanie Howard | No | 12/10/25 | 30-60 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00221 | 399 | ID-00060 | 2 | 4 | 3 |
| 400 | | | Create clear contracts and manage all grantees and contractors to hold them accountable for their scope of work; begin with the contracts and grants related to Summer 2025 |
| Community Safety | 3.5.1.2.1 | Milestone | | Rachel Fetters | | Create clear contracts and manage all grantees and contractors to hold them accountable for their scope of work; begin with the contracts and grants related to Summer 2025 | | | | | | | | | | 04/01/25 | 06/28/30 | 1369d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00219 | 400 | ID-00221 | 1 | 5 | 0 |
| 401 | | | Create robust plan for future funding for all programs including the general fund, IAs, and grants |
| Community Safety | 3.5.1.2.2 | Milestone | | Rachel Fetters | | Create robust plan for future funding for all programs including the general fund, IAs, and grants | | | | | | | | | | 04/01/25 | 06/02/25 | 45d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00220 | 401 | ID-00221 | 2 | 5 | 0 |
| 402 | | | Adoption of clear standard operating procedure outlining budget, grants, and contract management; less dependency on other City programs for budget development and management |
| Community Safety | 3.5.1.2.3 | Milestone | | Rachel Fetters | | Adoption of clear standard operating procedure outlining budget, grants, and contract management; less dependency on other City programs for budget development and management | | | | | | | | | | 04/01/25 | 06/28/30 | 1369d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00218 | 402 | ID-00221 | 3 | 5 | 0 |
| 403 | | | Enhance financial sustainability by establishing a braided funding model for Portland Street Response (PSR) |
| Community Safety | 3.5.1.3 | Strategic Action | | April Roa | | Continue to meet w/key stakeholders to develop mechanisms for billing for street medicine services, Research and apply for grants that support PSR’s goals/vision, Explore possible contracting opportunities to meet partner crisis response needs | Major Issues | | | | Continued work on needed policies, training, and structure to meet CAHOOTs funding needs. Reached out MHACBO regarding QMHA certification requirements for EMTs to see if exception or compromise can be reached to allow all PSR EMTs to be eligible to begin working to obtain this certification. | Follow up with MHACBO, follow up with Class Comp on adding requirements for EMTs in PSR to be able to obtain QMHA within 6 months of hire | Instability on federal grants at this time. Need for state plan amendments to proceed. Inability of some of our EMTs to begin supervision to earn their QMHA certification with current restrictions. | Reaching out to MHACBO for exception process for the pre-cert requirements. If unable to secure, may need to reach out to OHA for further assistance. | | 01/01/25 | 06/30/26 | 390d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0025PM-0026PM-0027 | PSR operating budget vs actuals;
PSR total amount of submitted grant applications;
PSR grant application win rate | | | | Nathan Leamy, Stephanie Howard | No | 01/07/26 | Past 30 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00250 | 403 | ID-00060 | 3 | 4 | 3 |
| 404 | | | Continue to meet w/key stakeholders to develop mechanisms for billing for street medicine services |
| Community Safety | 3.5.1.3.1 | Milestone | Work began on 7/1/24 | April Roa | | Continue to meet w/key stakeholders to develop mechanisms for billing for street medicine services | | | | | | | | | | 01/01/25 | 06/30/26 | 390d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00253 | 404 | ID-00250 | 1 | 5 | 0 |
| 405 | | | Research and apply for grants that support PSR’s goals/vision |
| Community Safety | 3.5.1.3.2 | Milestone | Work began on 7/1/24 | April Roa | | Research and apply for grants that support PSR’s goals/vision | | | | | | | | | | 01/01/25 | 06/30/26 | 390d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00252 | 405 | ID-00250 | 2 | 5 | 0 |
| 406 | | | Explore possible contracting opportunities to meet partner crisis response needs |
| Community Safety | 3.5.1.3.3 | Milestone | | April Roa | | Explore possible contracting opportunities to meet partner crisis response needs | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00251 | 406 | ID-00250 | 3 | 5 | 0 |
| 407 | | | Support Public Safety Service Area in development of external funding source to ensure operational sustainability |
| PF&R | 3.5.1.4 | Strategic Action | | Elizabeth Gallagher | | SUPERBOND | Major Issues | | | | This effort will require support at the State and City levels in order to put something like a bond or levy on the ballot. | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 12/02/25 | 30-60 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00576 | 407 | ID-00060 | 4 | 4 | 1 |
| 408 | | PF&R | 3.5.1.4.1 | Milestone | | | | SUPERBOND | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00575 | 408 | ID-00576 | 1 | 5 | 0 |
| 409 | | | Establish a braided funding model for Community Health Assess and Treat (CHAT) program |
| PF&R | 3.5.1.5 | Strategic Action | | Elizabeth Gallagher | | Map current CHAT funding sources and identify gaps, Determine necessary steps to access Medicaid funding/reimbursement | On Track | | | | Reviewed funding and potential support for FY27. HealthShare is on track, CareOregon may adjust to a 'fee for service' model, which would support some CHAT operations but at a lesser amount than we currently receive from them. | Determining FY27 budget requirements and sources. | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 12/02/25 | 30-60 days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00579 | 409 | ID-00060 | 5 | 4 | 2 |
| 410 | | | Map current CHAT funding sources and identify gaps |
| PF&R | 3.5.1.5.1 | Milestone | | | | Map current CHAT funding sources and identify gaps | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00578 | 410 | ID-00579 | 1 | 5 | 0 |
| 411 | | | Determine necessary steps to access Medicaid funding/reimbursement |
| PF&R | 3.5.1.5.2 | Milestone | | | | Determine necessary steps to access Medicaid funding/reimbursement | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00577 | 411 | ID-00579 | 2 | 5 | 0 |
| 412 | | | Review dashboards with a lens focused on financial stewardship and operational efficiency |
| PF&R | 3.5.1.6 | Strategic Action | | Elizabeth Gallagher | | Determine key financial efficiency metrics, Create biannual efficiency report to coincide with benchmark review of National Fire Protection Association standards | Not Started | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 10/10/25 | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00582 | 412 | ID-00060 | 6 | 4 | 2 |
| 413 | | | Determine key financial efficiency metrics |
| PF&R | 3.5.1.6.1 | Milestone | | | | Determine key financial efficiency metrics | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00581 | 413 | ID-00582 | 1 | 5 | 0 |
| 414 | | | Create biannual efficiency report to coincide with benchmark review of National Fire Protection Association standards |
| PF&R | 3.5.1.6.2 | Milestone | | | | Create biannual efficiency report to coincide with benchmark review of National Fire Protection Association standards | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00580 | 414 | ID-00582 | 2 | 5 | 0 |
| 415 | | | Develop hiring and training options to expand recruitment volume and diversity |
| PF&R | 3.5.1.7 | Strategic Action | | Elizabeth Gallagher | | Reinstate Firefighter Trainee job classification as a pathway to allow for non-EMT certified recruits, Coordinate with PCC/external source to provide EMT certification around bureau training schedules, Review training model for new recruits to determine most efficient and effective option to move recruits to emergency operations capacities | Minor Issues | | | | Determined potential options with PCC and have a positive working relationship with their EMT program co-director. | Reevaluate past practices with the Trainee program | Timeline will be based on staff availability; program and possibilities will ultimately be based on available funding. | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | Recruiting | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 10/10/25 | 90+ days | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00586 | 415 | ID-00060 | 7 | 4 | 3 |
| 416 | | | Reinstate Firefighter Trainee job classification as a pathway to allow for non-EMT certified recruits |
| PF&R | 3.5.1.7.1 | Milestone | | | | Reinstate Firefighter Trainee job classification as a pathway to allow for non-EMT certified recruits | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00585 | 416 | ID-00586 | 1 | 5 | 0 |
| 417 | | | Coordinate with PCC/external source to provide EMT certification around bureau training schedules |
| PF&R | 3.5.1.7.2 | Milestone | | | | Coordinate with PCC/external source to provide EMT certification around bureau training schedules | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00584 | 417 | ID-00586 | 2 | 5 | 0 |
| 418 | | | Review training model for new recruits to determine most efficient and effective option to move recruits to emergency operations capacities |
| PF&R | 3.5.1.7.3 | Milestone | | | | Review training model for new recruits to determine most efficient and effective option to move recruits to emergency operations capacities | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 3 - Increase Focus on the Overall Wellbeing of the Public Safety Workforce and System | 5 - Enhance the financial and operational sustainability of the service area | 1 - See actions below | ID-00583 | 418 | ID-00586 | 3 | 5 | 0 |
| 419 | | | Strengthen Prevention, Recovery, and Resilience Capabilities |
| | 4 | Goal | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | | | ID-00005 | 419 | ID-00002 | 4 | 1 | 3 |
| 420 | | | Improve prevention measures to safeguard community health, safety, and stability |
| | 4.1 | Objective | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | | ID-00006 | 420 | ID-00005 | 1 | 2 | 1 |
| 421 | | | See actions below |
| | 4.1.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00051 | 421 | ID-00006 | 1 | 3 | 9 |
| 422 | | | Reduce shootings by referring very high-risk individuals to services through the Ceasefire model |
| Community Safety | 4.1.1.1 | Strategic Action | | Kandel Ashley | | Attend weekly Shooting Review sessions and convene weekly coordination meetings | On Track | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0002PM-0005PM-0006PM-0007PM-0008 | Number of very high-risk individuals referred to community violence intervention service providers | | | | Nathan Leamy, Stephanie Howard | No | 12/17/25 | 30-60 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00208 | 422 | ID-00051 | 1 | 4 | 1 |
| 423 | | | Attend weekly Shooting Review sessions and convene weekly coordination meetings |
| Community Safety | 4.1.1.1.1 | Milestone | | Sierra Ellis | | Attend weekly Shooting Review sessions and convene weekly coordination meetings | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00212 | 423 | ID-00208 | 1 | 5 | 0 |
| 424 | | | Reduce shootings by engaging with very high-risk referred individuals through the Ceasefire model |
| Community Safety | 4.1.1.2 | Strategic Action | | Kandel Ashley | | Monitor referrals made to community-based organizations and receive weekly updates | On Track | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0001PM-0005PM-0006PM-0007PM-0008 | Number of very high-risk individuals engaged by community violence intervention service providers | | | | Nathan Leamy, Stephanie Howard | No | 12/17/25 | 30-60 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00205 | 424 | ID-00051 | 2 | 4 | 1 |
| 425 | | | Monitor referrals made to community-based organizations and receive weekly updates |
| Community Safety | 4.1.1.2.1 | Milestone | | Rosalee Anderson | | Monitor referrals made to community-based organizations and receive weekly updates | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00210 | 425 | ID-00205 | 1 | 5 | 0 |
| 426 | | | Reduce shootings by connecting very high-risk individuals to life coaching services through the Ceasefire model |
| Community Safety | 4.1.1.3 | Strategic Action | | Kandel Ashley | | Monitor community-based organization (CBO) use of Apricot.
Provide monthly Apricot QC reports to CBOs to reconcile incomplete data tracking | On Track | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0003PM-0005PM-0006PM-0007PM-0008 | Number of very high-risk individuals connected to life-coaching services | | | | Nathan Leamy, Stephanie Howard | No | 12/08/25 | 30-60 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00207 | 426 | ID-00051 | 3 | 4 | 1 |
| 427 | | | Monitor community-based organization (CBO) use of Apricot.
Provide monthly Apricot QC reports to CBOs to reconcile incomplete data tracking |
| Community Safety | 4.1.1.3.1 | Milestone | | Rosalee Anderson | | Monitor community-based organization (CBO) use of Apricot.
Provide monthly Apricot QC reports to CBOs to reconcile incomplete data tracking | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00214 | 427 | ID-00207 | 1 | 5 | 0 |
| 428 | | | Reduce shootings by conducting custom notifications annually through the Ceasefire model to offer support and services to high-risk individuals while communicating a clear message that gun violence will not be tolerated |
| Community Safety | 4.1.1.4 | Strategic Action | | Sierra Ellis | | Plan and conduct at least 2 custom notifications per month | On Track | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0005PM-0006PM-0007PM-0008PM-0028 | Number of custom notifications conducted | | | | Nathan Leamy, Stephanie Howard | No | 12/17/25 | 30-60 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00209 | 428 | ID-00051 | 4 | 4 | 1 |
| 429 | | | Plan and conduct at least 2 custom notifications per month |
| Community Safety | 4.1.1.4.1 | Milestone | | Sierra Ellis | | Plan and conduct at least 2 custom notifications per month | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00211 | 429 | ID-00209 | 1 | 5 | 0 |
| 430 | | | Reduce shootings by conducting Call-Ins annually through the Ceasefire model to offer support and services to groups of high-risk individuals while communicating a clear message that gun violence will not be tolerated |
| Community Safety | 4.1.1.5 | Strategic Action | | Sierra Ellis | | Plan and conduct at least 1 call-in per quarter | On Track | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0004PM-0005PM-0006PM-0007PM-0008 | Number of call-ins conducted | | | | Nathan Leamy, Stephanie Howard | No | 12/17/25 | 30-60 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00206 | 430 | ID-00051 | 5 | 4 | 1 |
| 431 | | | Plan and conduct at least 1 call-in per quarter |
| Community Safety | 4.1.1.5.1 | Milestone | | Sierra Ellis | | Plan and conduct at least 1 call-in per quarter | | | | | | | | | | 01/01/25 | 12/31/25 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00213 | 431 | ID-00206 | 1 | 5 | 0 |
| 432 | | | Use data to focus education efforts tailored to community risk reduction |
| PF&R | 4.1.1.6 | Strategic Action | | Elizabeth Gallagher | | Develop risk profiles by district using incident data, Launch three targeted education campaigns aligned with risk profiles, Measure campaign effectiveness by tracking incident volume change | Minor Issues | | | | Dashboards can be used to determine geographically-specific information, which can allow for assessment of risks. | | Staff capacity to complete this work is insufficient. | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | PM-0058PM-0059PM-0062 | Percentage of communities in wildfire hazard zones involved in mitigation programs;
Percentage of people in program participating in fuel mitigation | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 12/02/25 | 30-60 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00168 | 432 | ID-00051 | 6 | 4 | 3 |
| 433 | | | Develop risk profiles by district using incident data |
| PF&R | 4.1.1.6.1 | Milestone | | | | Develop risk profiles by district using incident data | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00167 | 433 | ID-00168 | 1 | 5 | 0 |
| 434 | | | Launch three targeted education campaigns aligned with risk profiles |
| PF&R | 4.1.1.6.2 | Milestone | | | | Launch three targeted education campaigns aligned with risk profiles | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00166 | 434 | ID-00168 | 2 | 5 | 0 |
| 435 | | | Measure campaign effectiveness by tracking incident volume change |
| PF&R | 4.1.1.6.3 | Milestone | | | | Measure campaign effectiveness by tracking incident volume change | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PF&R | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00587 | 435 | ID-00168 | 3 | 5 | 0 |
| 436 | | | Collaborate with transportation agencies on Vision Zero initiatives to make streets safer |
| PPB | 4.1.1.7 | Strategic Action | | Christopher Petrov | Robert Quick | Work to reduce fatal crashes by stopping and arresting impaired drivers, working with the District Attorney’s Office to ensure cases are sound and able to be prosecuted, providing continuing education to officers on most recent impaired driving case law, and maintaining relationship with MATEC to support holiday DUII enforcement missions, Reinstate the Traffic dayshift and expand staffing of Traffic’s Detail 4, Increase number of photo enforcement cameras to 60 in partnership with PBOT, Expand Photo Radar Program to have two full-time van operators with the second van operator to work afternoon/evening hours | On Track | | | | MATEC came to the Portland Metro area for an enhanced DUII / Traffic Enforcement mission that was successful in speed suppression and DUII suppression for New Years Eve. No fatal crashes were reported over the holiday. Approximately 2000 people were offered rides from Safe Ride Home assisting in reducing persons who might otherwise drive or ride with an impaired driver. Traffic Officers are consistently getting warrants for blood draws and continuing to stop and arrest impaired drivers. Fatal crashes hit an all-time low since 2018. | No updates at this time. 11-03-2025 | None as of this. | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | PM-0149PM-0150PM-0151PM-0152PM-0153PM-0154PM-0155 | Number of traffic citations issued;
Number of traffic written warnings issued via eCitation;
Number of speeding offenses;
Number of DUII arrests;
Number of major crash team call-outs;
Fatal crash rate over major holidays;
Number of traffic fatalities and serious injuries | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 01/13/26 | Past 30 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00530 | 436 | ID-00051 | 7 | 4 | 4 |
| 437 | | | Work to reduce fatal crashes by stopping and arresting impaired drivers, working with the District Attorney’s Office to ensure cases are sound and able to be prosecuted, providing continuing education to officers on most recent impaired driving case law, and maintaining relationship with MATEC to support holiday DUII enforcement missions |
| PPB | 4.1.1.7.1 | Milestone | | Christopher Petrov | | Work to reduce fatal crashes by stopping and arresting impaired drivers, working with the District Attorney’s Office to ensure cases are sound and able to be prosecuted, providing continuing education to officers on most recent impaired driving case law, and maintaining relationship with MATEC to support holiday DUII enforcement missions | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00529 | 437 | ID-00530 | 1 | 5 | 0 |
| 438 | | | Reinstate the Traffic dayshift and expand staffing of Traffic’s Detail 4 |
| PPB | 4.1.1.7.2 | Milestone | o Work with the Chiefs Office for the expansion of the Traffic Division by adding 5 motor officers, one car officer and one motor sergeant for a dayshift detail to focus on dangerous daytime driving behaviors.
o Work with the Chiefs Office to add two more motor officers and one more car officers to Detail 4 (Wednesday through Saturday) to increase Citywide traffic enforcement, DUII investigations and availability to take injury and trauma injury crashes. | Christopher Petrov | | Reinstate the Traffic dayshift and expand staffing of Traffic’s Detail 4 | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00528 | 438 | ID-00530 | 2 | 5 | 0 |
| 439 | | | Increase number of photo enforcement cameras to 60 in partnership with PBOT |
| PPB | 4.1.1.7.3 | Milestone | o Working with PBOT (Comanager Steve Hoyt-McBeth) on the continued efforts of expanding the photo enforcement cameras (Adding 3 more cameras after initial replacement of the current 31 camera locations).
o Working with PBOT on the best uses and most effective areas of the city to place cameras. | Christopher Petrov | | Increase number of photo enforcement cameras to 60 in partnership with PBOT | | | | | | | | | | 01/01/25 | 12/29/28 | 1043d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00527 | 439 | ID-00530 | 3 | 5 | 0 |
| 440 | | | Expand Photo Radar Program to have two full-time van operators with the second van operator to work afternoon/evening hours |
| PPB | 4.1.1.7.4 | Milestone | o Have two new vans purchased and upfitted by the new vendor to replace the outgoing vendor equipment (in progress)
o Work with the Chief’s Office to allow for another retire / rehire officer to work the second van on a fulltime schedule in the afternoon hours (Planned deployments would be 1200 to 2200 hours). | Christopher Petrov | | Expand Photo Radar Program to have two full-time van operators with the second van operator to work afternoon/evening hours | | | | | | | | | | 01/01/25 | 12/31/27 | 783d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00526 | 440 | ID-00530 | 4 | 5 | 0 |
| 441 | | | Fulfill Byrne Grant objectives |
| Community Safety | 4.1.1.8 | Strategic Action | | Andrew Culberson | | Grow community engagement efforts to include new areas within Eliot, including listening and work sessions, neighborhood association contact, community-building events, etc., Grow community engagement efforts to include new areas within Hazelwood, including listening and work sessions, neighborhood association contact, community-building events, etc., Commence community engagement in Powellhurst-Gilbert, Co-create plans for neighborhood improvement projects in all three Byrne Grant neighborhoods | Minor Issues | | | | Placemaking work and CPTEDs continue in each of our grant-funded neighborhoods: Eliot, Hazelwood and Powellhurst-Gilbert. Safe Blocks teams will offer monthly resource fairs, personal safety workshops and clean-up events in all 3 neighborhoods.
Several neighborhood improvement projects remain on hold until we receive clarification from our granting agency, BJA. | Monthly events planned in each neighborhood. | Unable to spend grant money to improve private property until BJA provides written clarification. Federal shutdown likely delaying clarification. Project Manager resigned. | Sought written clarification (through grant analyst) from granting agency (BJA). Recruitment for new PM underway. | | 01/01/25 | 06/28/30 | 1433d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0085 | Percentage Byrne Grant neighbors expressing feeling safe in neighborhood | | | | Nathan Leamy, Stephanie Howard | Yes | 11/14/25 | 60-90 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00231 | 441 | ID-00051 | 8 | 4 | 4 |
| 442 | | | Grow community engagement efforts to include new areas within Eliot, including listening and work sessions, neighborhood association contact, community-building events, etc. |
| Community Safety | 4.1.1.8.1 | Milestone | | Mary Tompkins | | Grow community engagement efforts to include new areas within Eliot, including listening and work sessions, neighborhood association contact, community-building events, etc. | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00235 | 442 | ID-00231 | 1 | 5 | 0 |
| 443 | | | Grow community engagement efforts to include new areas within Hazelwood, including listening and work sessions, neighborhood association contact, community-building events, etc. |
| Community Safety | 4.1.1.8.2 | Milestone | | Jacob Brostoff | | Grow community engagement efforts to include new areas within Hazelwood, including listening and work sessions, neighborhood association contact, community-building events, etc. | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00234 | 443 | ID-00231 | 2 | 5 | 0 |
| 444 | | | Commence community engagement in Powellhurst-Gilbert |
| Community Safety | 4.1.1.8.3 | Milestone | | Sarah Berkemeier | | Commence community engagement in Powellhurst-Gilbert | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00233 | 444 | ID-00231 | 3 | 5 | 0 |
| 445 | | | Co-create plans for neighborhood improvement projects in all three Byrne Grant neighborhoods |
| Community Safety | 4.1.1.8.4 | Milestone | | Molly Esteve Wise | | Co-create plans for neighborhood improvement projects in all three Byrne Grant neighborhoods | | | | | | | | | | 01/01/25 | 06/28/30 | 1433d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00232 | 445 | ID-00231 | 4 | 5 | 0 |
| 446 | | | Reduce incidences of youth violence by connecting with surrounding school districts to address violence-related concerns |
| Community Safety | 4.1.1.9 | Strategic Action | | Stephanie Howard | | Schedule meetings with PPS partners to begin introductory tours of districts and schools, Collaborate with PPS partners to identify district and school-specific concerns, Create and establish safety plans for individual schools that include incident response options, outreach, mentorship, referrals of students and families to services, data tracking as appropriate, For Rose City Self-Defense, establish protocol for engaging students on campus, including volunteer vetting and verification, curriculum review and approval, program offerings and schedule | On Track | | | | OVP and Ceasefire continue working closely with school district partners to ensure strong collaboration for violence intervention and reduction efforts. Gun violence continues to trend down, despite some high profile homicides in September. Some of this work has pivoted to school-related concerns with ICE violence, so CSD leadership has been working with school district leaderships to partner in that space as well. | Ongoing discussions regarding partnerships and opportunities to partner. | Some school partners appear to be unclear on appropriate roles of SLO partners at school events. | Meeting with our SLO partners and school partners to level set and ensure shared understanding. | | 04/07/25 | 06/28/30 | 1365d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | PM-0080PM-0081PM-0082 | Youth violence incidents (school reports, police incidents) | | | | Nathan Leamy, Stephanie Howard | No | 12/10/25 | 30-60 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00222 | 446 | ID-00051 | 9 | 4 | 4 |
| 447 | | | Schedule meetings with PPS partners to begin introductory tours of districts and schools |
| Community Safety | 4.1.1.9.1 | Milestone | | Stephanie Howard | | Schedule meetings with PPS partners to begin introductory tours of districts and schools | | | | | | | | | | 04/07/25 | 08/29/25 | 105d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00227 | 447 | ID-00222 | 1 | 5 | 0 |
| 448 | | | Collaborate with PPS partners to identify district and school-specific concerns |
| Community Safety | 4.1.1.9.2 | Milestone | | Stephanie Howard | | Collaborate with PPS partners to identify district and school-specific concerns | | | | | | | | | | 04/07/25 | 06/28/30 | 1365d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00226 | 448 | ID-00222 | 2 | 5 | 0 |
| 449 | | | Create and establish safety plans for individual schools that include incident response options, outreach, mentorship, referrals of students and families to services, data tracking as appropriate |
| Community Safety | 4.1.1.9.3 | Milestone | | Stephanie Howard | | Create and establish safety plans for individual schools that include incident response options, outreach, mentorship, referrals of students and families to services, data tracking as appropriate | | | | | | | | | | 04/07/25 | 08/29/25 | 105d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00225 | 449 | ID-00222 | 3 | 5 | 0 |
| 450 | | | For Rose City Self-Defense, establish protocol for engaging students on campus, including volunteer vetting and verification, curriculum review and approval, program offerings and schedule |
| Community Safety | 4.1.1.9.4 | Milestone | | Sara Johnson | | For Rose City Self-Defense, establish protocol for engaging students on campus, including volunteer vetting and verification, curriculum review and approval, program offerings and schedule | | | | | | | | | | 04/07/25 | 06/02/25 | 41d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | Community Safety | | | | | | | | | Nathan Leamy, Stephanie Howard | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 1 - Improve prevention measures to safeguard community health, safety, and stability | 1 - See actions below | ID-00223 | 450 | ID-00222 | 4 | 5 | 0 |
| 451 | | | Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response |
| | 4.2 | Objective | | | | | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | | ID-00007 | 451 | ID-00005 | 2 | 2 | 1 |
| 452 | | | See actions below |
| | 4.2.1 | Initiative | | | | | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00055 | 452 | ID-00007 | 1 | 3 | 5 |
| 453 | | | Improve community resiliency related to earthquakes, extreme heat, and Hazmat incidents |
| PBEM | 4.2.1.1 | Strategic Action | | Rachit Nerwal | | Expand Neighborhood Emergency Team (NET) program by training a minimum of 240 community members in Basic NET annually, Expand NET program by training a minimum of 800 community members in advanced NET classes annually, Develop volunteer specialization curriculum (e.g. Emergency Operations Center response, advanced radio, medical, etc.), Expand the Community Organizations Active in Disasters (COAD) network to 150 members, Reorganize the COAD into objectives-based groups, Shift more Basic Earthquake Emergency Communication Node (BEECN) program ownership to the community (decentralize minor administrative tasks), Recruit and assign 20 new Amateur Radio Operators (AROs), Recruit and assign 100 new BEECN volunteers, Establish quarterly BEECN testing, Develop blueprint to integrate earthquake early warning into City's infrastructure. | On Track | | | | Hosted NET Camp past weekend with aprox. 100 participants.
The current Basic cohort is on track to graduate 92-98 new NETs. | | Staff capacity continues to be a challenge | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | PM-0096PM-0097PM-0098PM-0099PM-0100 | Number of active trained NET members;
Number of NET volunteers trained this year;
Total deployed NET hours;
Percentage of city neighborhoods served by active NET;
After action scores related to resiliency | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | No | 09/16/25 | 90+ days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00298 | 453 | ID-00055 | 1 | 4 | 10 |
| 454 | | | Expand Neighborhood Emergency Team (NET) program by training a minimum of 240 community members in Basic NET annually |
| PBEM | 4.2.1.1.1 | Milestone | | Rachit Nerwal | | Expand Neighborhood Emergency Team (NET) program by training a minimum of 240 community members in Basic NET annually | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00300 | 454 | ID-00298 | 1 | 5 | 0 |
| 455 | | | Expand NET program by training a minimum of 800 community members in advanced NET classes annually |
| PBEM | 4.2.1.1.2 | Milestone | | Rachit Nerwal | | Expand NET program by training a minimum of 800 community members in advanced NET classes annually | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00299 | 455 | ID-00298 | 2 | 5 | 0 |
| 456 | | | Develop volunteer specialization curriculum (e.g. Emergency Operations Center response, advanced radio, medical, etc.) |
| PBEM | 4.2.1.1.3 | Milestone | | Rachit Nerwal | | Develop volunteer specialization curriculum (e.g. Emergency Operations Center response, advanced radio, medical, etc.) | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00303 | 456 | ID-00298 | 3 | 5 | 0 |
| 457 | | | Expand the Community Organizations Active in Disasters (COAD) network to 150 members |
| PBEM | 4.2.1.1.4 | Milestone | | Rachit Nerwal | | Expand the Community Organizations Active in Disasters (COAD) network to 150 members | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00302 | 457 | ID-00298 | 4 | 5 | 0 |
| 458 | | | Reorganize the COAD into objectives-based groups |
| PBEM | 4.2.1.1.5 | Milestone | | Rachit Nerwal | | Reorganize the COAD into objectives-based groups | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00301 | 458 | ID-00298 | 5 | 5 | 0 |
| 459 | | | Shift more Basic Earthquake Emergency Communication Node (BEECN) program ownership to the community (decentralize minor administrative tasks) |
| PBEM | 4.2.1.1.6 | Milestone | | Rachit Nerwal | | Shift more Basic Earthquake Emergency Communication Node (BEECN) program ownership to the community (decentralize minor administrative tasks) | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00308 | 459 | ID-00298 | 6 | 5 | 0 |
| 460 | | | Recruit and assign 20 new Amateur Radio Operators (AROs) |
| PBEM | 4.2.1.1.7 | Milestone | | Rachit Nerwal | | Recruit and assign 20 new Amateur Radio Operators (AROs) | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00306 | 460 | ID-00298 | 7 | 5 | 0 |
| 461 | | | Recruit and assign 100 new BEECN volunteers |
| PBEM | 4.2.1.1.8 | Milestone | | Rachit Nerwal | | Recruit and assign 100 new BEECN volunteers | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00307 | 461 | ID-00298 | 8 | 5 | 0 |
| 462 | | | Establish quarterly BEECN testing |
| PBEM | 4.2.1.1.9 | Milestone | | Rachit Nerwal | | Establish quarterly BEECN testing | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00305 | 462 | ID-00298 | 9 | 5 | 0 |
| 463 | | | Develop blueprint to integrate earthquake early warning into City's infrastructure. |
| PBEM | 4.2.1.1.10 | Milestone | | Rachit Nerwal | | Develop blueprint to integrate earthquake early warning into City's infrastructure. | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00304 | 463 | ID-00298 | 10 | 5 | 0 |
| 464 | | | Enhance business community preparedness for all hazards |
| PBEM | 4.2.1.2 | Strategic Action | | Van Keuren Jeremy | | Stakeholder co-design and selection of all hazards warning system, Develop and launch outreach and enrollment campaign, Develop and test alert protocols, First system-wide drill and evaluation, Integration with City Emergency Operations and launch | On Track | | | | We're working on a small biz outreach postcard that NET volunteers will distribute in their neighborhoods. | Continue development of outreach/engagement plan | None at this time. | | | 07/01/25 | 06/28/30 | 1304d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | PM-0101PM-0102PM-0103PM-0104PM-0105 | Percentage of enrolled businesses receiving PBEM alerts within 5 minutes of issuance;
Number of businesses enrolled in PBEM alert system;
Number of businesses enrolled in lowest enrollment commercial corridor (?);
Number of languages PBEM alerts issued in;
Percentage of PBEM alerts tested for readability and translation accuracy | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | No | 01/21/26 | Past 30 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00314 | 464 | ID-00055 | 2 | 4 | 5 |
| 465 | | | Stakeholder co-design and selection of all hazards warning system |
| PBEM | 4.2.1.2.1 | Milestone | | Van Keuren Jeremy | | Stakeholder co-design and selection of all hazards warning system | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00313 | 465 | ID-00314 | 1 | 5 | 0 |
| 466 | | | Develop and launch outreach and enrollment campaign |
| PBEM | 4.2.1.2.2 | Milestone | | Van Keuren Jeremy | | Develop and launch outreach and enrollment campaign | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00312 | 466 | ID-00314 | 2 | 5 | 0 |
| 467 | | | Develop and test alert protocols |
| PBEM | 4.2.1.2.3 | Milestone | | Van Keuren Jeremy | | Develop and test alert protocols | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00311 | 467 | ID-00314 | 3 | 5 | 0 |
| 468 | | | First system-wide drill and evaluation |
| PBEM | 4.2.1.2.4 | Milestone | | Van Keuren Jeremy | | First system-wide drill and evaluation | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00310 | 468 | ID-00314 | 4 | 5 | 0 |
| 469 | | | Integration with City Emergency Operations and launch |
| PBEM | 4.2.1.2.5 | Milestone | | Van Keuren Jeremy | | Integration with City Emergency Operations and launch | | | | | | | | | | 07/01/25 | 06/28/30 | 1304d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00309 | 469 | ID-00314 | 5 | 5 | 0 |
| 470 | | | Support community emergency preparedness by working with the Bureau of Emergency Management to hold public safety workshops and drills for residents and disseminate information |
| PPB | 4.2.1.3 | Strategic Action | | Mike Francis | | Hold joint public safety workshops and drills for residents with PBEM, Disseminate emergency preparedness information related to earthquakes, extreme weather, active threats, and other situations to residents, Work with neighborhoods to encourage emergency preparedness | On Track | | | | Conducted planning for two Position Specifc ICS Courses for the bureau and bureau partners. Participated in the Table Top for the drone show, taught ICS. Unit members were on vacation at various times and lengths of time. | Continued instruction in ICS and Emergency Management for metro area bureaus and cities. | | Working with Oregon Emergency Management we have created a pass through to continue training with an emphasis on beck end work for OEM. | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | PM-0219PM-0220 | Number of PPB supported PBEM outreach events;
Number of people participating in PPB supported PBEM outreach events | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 01/14/26 | Past 30 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00496 | 470 | ID-00055 | 3 | 4 | 3 |
| 471 | | | Hold joint public safety workshops and drills for residents with PBEM |
| PPB | 4.2.1.3.1 | Milestone | | Mike Francis | | Hold joint public safety workshops and drills for residents with PBEM | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00495 | 471 | ID-00496 | 1 | 5 | 0 |
| 472 | | | Disseminate emergency preparedness information related to earthquakes, extreme weather, active threats, and other situations to residents |
| PPB | 4.2.1.3.2 | Milestone | | Mike Francis | | Disseminate emergency preparedness information related to earthquakes, extreme weather, active threats, and other situations to residents | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00494 | 472 | ID-00496 | 2 | 5 | 0 |
| 473 | | | Work with neighborhoods to encourage emergency preparedness |
| PPB | 4.2.1.3.3 | Milestone | | Mike Francis | | Work with neighborhoods to encourage emergency preparedness | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00493 | 473 | ID-00496 | 3 | 5 | 0 |
| 474 | | | Maintain the FireWise community programming and continue support for BEECN and NET teams |
| PF&R | 4.2.1.4 | Strategic Action | | Elizabeth Gallagher | | Ensure line-item budget is available for support of FireWise, Provide training location(s) and staff for BEECN and NET programs | On Track | | | | In the process of procuring the FireAside program which will allow for community insight to fire risk mitigation and also allow the bureau to focus on areas needing more outreach and abatement. | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 10/10/25 | 90+ days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00588 | 474 | ID-00055 | 4 | 4 | 2 |
| 475 | | | Ensure line-item budget is available for support of FireWise |
| PF&R | 4.2.1.4.1 | Milestone | | | | Ensure line-item budget is available for support of FireWise | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00590 | 475 | ID-00588 | 1 | 5 | 0 |
| 476 | | | Provide training location(s) and staff for BEECN and NET programs |
| PF&R | 4.2.1.4.2 | Milestone | | | | Provide training location(s) and staff for BEECN and NET programs | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00589 | 476 | ID-00588 | 2 | 5 | 0 |
| 477 | | | Support engagement events with youth and community programs for fire and safety preparedness |
| PF&R | 4.2.1.5 | Strategic Action | | Elizabeth Gallagher | | Partner with schools to host at least five youth-focused safety events per year, Establish station ‘open house’ events to build local community engagement | Not Started | | | | | | | | | 07/01/26 | 07/01/26 | 1d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 10/10/25 | 90+ days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00592 | 477 | ID-00055 | 5 | 4 | 2 |
| 478 | | | Partner with schools to host at least five youth-focused safety events per year |
| PF&R | 4.2.1.5.1 | Milestone | | | | Partner with schools to host at least five youth-focused safety events per year | | | | | | | | | | 07/01/26 | 07/01/26 | 1d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00591 | 478 | ID-00592 | 1 | 5 | 0 |
| 479 | | | Establish station ‘open house’ events to build local community engagement |
| PF&R | 4.2.1.5.2 | Milestone | | | | Establish station ‘open house’ events to build local community engagement | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 2 - Increase community resilience by empowering residents with knowledge, resources, and tools for emergency preparedness and response | 1 - See actions below | ID-00593 | 479 | ID-00592 | 2 | 5 | 0 |
| 480 | | | Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies |
| | 4.3 | Objective | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | | ID-00008 | 480 | ID-00005 | 3 | 2 | 1 |
| 481 | | | See actions below |
| | 4.3.1 | Initiative | | | | | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00065 | 481 | ID-00008 | 1 | 3 | 5 |
| 482 | | | Develop coordinated framework for recovery process implementation and execution |
| PBEM | 4.3.1.1 | Strategic Action | | Rachit Nerwal | | Develop recovery framework plan, Develop city-wide damage assessment process, RFP for public assistance, Undertake recovery framework exercise | On Track | | | | Components of the recovery framework was tested in the flood table top exercise that was hosted by BES and PBEM. | None planned so far | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | No | 09/16/25 | 90+ days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00293 | 482 | ID-00065 | 1 | 4 | 4 |
| 483 | | | Develop recovery framework plan |
| PBEM | 4.3.1.1.1 | Milestone | | Rachit Nerwal | | Develop recovery framework plan | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00297 | 483 | ID-00293 | 1 | 5 | 0 |
| 484 | | | Develop city-wide damage assessment process |
| PBEM | 4.3.1.1.2 | Milestone | | Rachit Nerwal | | Develop city-wide damage assessment process | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00296 | 484 | ID-00293 | 2 | 5 | 0 |
| 485 | | | RFP for public assistance |
| PBEM | 4.3.1.1.3 | Milestone | | Rachit Nerwal | | RFP for public assistance | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00294 | 485 | ID-00293 | 3 | 5 | 0 |
| 486 | | | Undertake recovery framework exercise |
| PBEM | 4.3.1.1.4 | Milestone | | Rachit Nerwal | | Undertake recovery framework exercise | | | | | | | | | | 07/01/25 | 06/30/26 | 261d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Jordan Wiley, Nathan Leamy, Shad Ahmed | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00295 | 486 | ID-00293 | 4 | 5 | 0 |
| 487 | | | Integrate PPB into citywide disaster recovery planning |
| PPB | 4.3.1.2 | Strategic Action | | Mike Francis | | Develop protocols for the police bureau’s role in post-disaster operations, including maintaining public order and assisting in damage assessments, Train officers to collaborate with emergency management and community organizations during the recovery phase to restore safety and stability | Major Issues | | | | NO CHANGE FROM LAST PERIOD It was presented to bureau emergency managers that PBEM's focus for the next two years will be on response and not Preparedness, Mitigation, or Recovery. Until their priorities are aligned with the needs of the community and the response bureaus this will continue to be a major issue to complete. | No Change from last period | PBEM has decided that they are focusing on response over the next fiscal year, completely abandoning Preparedness, Mitigation and Recovery. This decision is counter intuitive given that we have bureaus who focus is on response. This decision exposes a great chasm in our ability to Prepare, Mitigate, Recover from a disaster. | Mitigation of this risk will have to come from Policy Makers and Executive level staff. | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEMPPB | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 01/14/26 | Past 30 days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00497 | 487 | ID-00065 | 2 | 4 | 2 |
| 488 | | | Develop protocols for the police bureau’s role in post-disaster operations, including maintaining public order and assisting in damage assessments |
| PPB | 4.3.1.2.1 | Milestone | | Mike Francis | | Develop protocols for the police bureau’s role in post-disaster operations, including maintaining public order and assisting in damage assessments | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00499 | 488 | ID-00497 | 1 | 5 | 0 |
| 489 | | | Train officers to collaborate with emergency management and community organizations during the recovery phase to restore safety and stability |
| PPB | 4.3.1.2.2 | Milestone | | Mike Francis | | Train officers to collaborate with emergency management and community organizations during the recovery phase to restore safety and stability | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | PBEM | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00498 | 489 | ID-00497 | 2 | 5 | 0 |
| 490 | | | Provide victim-centered and trauma-informed services that also address cultural and language needs and/or barriers |
| PPB | 4.3.1.3 | Strategic Action | | Denise Easterling | | Provide ongoing trauma-informed training for advocates that addresses how trauma affects the brain, Provide ongoing cultural training for advocates that addresses stigmas, cultural history, etc., Make sure materials for victims are available in six languages, Create a way to obtain feedback from victims to measure that service needs are met, Review services annually for revisions/updates and best practices | On Track | | | | Several staff attended training that included how trauma effects victim/survivors. Some staff have attended training/meetings and presented around immigration issues specifically pertaining to Latina/Latino population and how that can be a barrier on reporting as well as trusting law enforcement with the goal of finding ways to work together and gain trust in those communities. | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | PM-0221PM-0222PM-0223 | Number of victim support case referrals;
Average number of attempted contacts per victim support referral;
Victim services recipient average satisfaction score | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | No | 10/16/25 | 90+ days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00532 | 490 | ID-00065 | 3 | 4 | 5 |
| 491 | | | Provide ongoing trauma-informed training for advocates that addresses how trauma affects the brain |
| PPB | 4.3.1.3.1 | Milestone | | Denise Easterling | | Provide ongoing trauma-informed training for advocates that addresses how trauma affects the brain | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00531 | 491 | ID-00532 | 1 | 5 | 0 |
| 492 | | | Provide ongoing cultural training for advocates that addresses stigmas, cultural history, etc. |
| PPB | 4.3.1.3.2 | Milestone | | Denise Easterling | | Provide ongoing cultural training for advocates that addresses stigmas, cultural history, etc. | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00536 | 492 | ID-00532 | 2 | 5 | 0 |
| 493 | | | Make sure materials for victims are available in six languages |
| PPB | 4.3.1.3.3 | Milestone | | Denise Easterling | | Make sure materials for victims are available in six languages | | | | | | | | | | 05/01/25 | 05/29/26 | 282d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00535 | 493 | ID-00532 | 3 | 5 | 0 |
| 494 | | | Create a way to obtain feedback from victims to measure that service needs are met |
| PPB | 4.3.1.3.4 | Milestone | | Denise Easterling | | Create a way to obtain feedback from victims to measure that service needs are met | | | | | | | | | | 03/03/25 | 03/31/26 | 282d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00534 | 494 | ID-00532 | 4 | 5 | 0 |
| 495 | | | Review services annually for revisions/updates and best practices |
| PPB | 4.3.1.3.5 | Milestone | | Denise Easterling | | Review services annually for revisions/updates and best practices | | | | | | | | | | 01/01/25 | 12/31/30 | 1565d | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | Christian Peterson, Christopher Gjovik, Lauren Brown, Nathan Leamy, Robert Day | | | | 100% | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00533 | 495 | ID-00532 | 5 | 5 | 0 |
| 496 | | | Support Public Safety Service Area (PSSA) in review of City policies regarding unsafe buildings and building demolition |
| PF&R | 4.3.1.4 | Strategic Action | | Elizabeth Gallagher | | Draft updated policy recommendations with PSSA, Gain City Council approval and implement revised procedures | Not Started | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 10/10/25 | 90+ days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00595 | 496 | ID-00065 | 4 | 4 | 2 |
| 497 | | | Draft updated policy recommendations with PSSA |
| PF&R | 4.3.1.4.1 | Milestone | | | | Draft updated policy recommendations with PSSA | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00596 | 497 | ID-00595 | 1 | 5 | 0 |
| 498 | | | Gain City Council approval and implement revised procedures |
| PF&R | 4.3.1.4.2 | Milestone | | | | Gain City Council approval and implement revised procedures | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00594 | 498 | ID-00595 | 2 | 5 | 0 |
| 499 | | | Support PBEM in completing citywide Continuity of Operations Plan (COOP) |
| PF&R | 4.3.1.5 | Strategic Action | | Elizabeth Gallagher | | Provide bureau input on critical functions for COOP development, Review and align bureau COOP with PBEM citywide plan | Not Started | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | No | 10/10/25 | 90+ days | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00597 | 499 | ID-00065 | 5 | 4 | 2 |
| 500 | | | Provide bureau input on critical functions for COOP development |
| PF&R | 4.3.1.5.1 | Milestone | | | | Provide bureau input on critical functions for COOP development | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00598 | 500 | ID-00597 | 1 | 5 | 0 |
| 501 | | | Review and align bureau COOP with PBEM citywide plan |
| PF&R | 4.3.1.5.2 | Milestone | | | | Review and align bureau COOP with PBEM citywide plan | | | | | | | | | | | | | 01/27/26 4:21 PM | chloe.massarello@portlandoregon.gov | | | | | | | | | | AJ Jackson, Elizabeth Gallagher, karen.lavoie@portlandoregon.gov, Nathan Leamy | | | | | | | 4 - Strengthen Prevention, Recovery, and Resilience Capabilities | 3 - Enhance recovery efforts to help individuals and communities rebuild and restore stability after emergencies | 1 - See actions below | ID-00599 | 501 | ID-00597 | 2 | 5 | 0 |