AS NDC API Error Messages
APIIATA Error CodeHTTP Status CodeAPI Error MessageColumn5Column6Column7[Internal] Service Domain[Internal] Details for Context
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1
AirShopping
295200We are unable to complete your search request. There may not be flights available for those city pairs or for the time or day of week requested.
2
AirShopping (Intl)
157200We are unable to complete your search request. There may not be flights available for those city pairs or for the time or day of week requested.
3
AirShopping (Intl)
157200This itinerary is not supported for this point of sale.
4
AirShopping (Intl)
157200AirShopping is not supported for international point of sale.
5
AirShopping
295200(AdvisoryErrors)
6
AirShopping
118400(Request validation messages)
7
AirShopping (Private Fares)
719200No fares available.
8
OfferPrice
325424Flight pricing request timeout.
9
OfferPrice
325424Flight pricing unreachable
10
OfferPrice
325424Error calling Pricing API
11
OfferPrice
490400OfferPrice validation error(s)
12
OfferPrice
490400Session is older than PT1H. | Invalid Solution ID
13
OfferPrice
490400Invalid OfferId: {ndcOfferId}. OfferId should have format of '<sessionId>/<solutionSetId>/<solutionId>
14
OfferPrice
911500Posted OfferPrice request failed unexpectedly.
15
OrderCreate
N/A200(Success notes)
16
OrderCreate
N/A200(Success notes)
17
OrderCreate
911500Posted OrderCreate request failed unexpectedly.
18
OrderCreate
79400Payment is required
19
OrderCreate
495400Two step order create cannot be used with paid seats.
20
OrderCreate
325424PaymentError: [Message may vary]
21
OrderCreate
325424GDSError: [Message may vary]
22
OrderCreate
708400PaymentDeclined: [Message may vary]
23
OrderCreate
325424ServiceTimeout: [Message may vary]
24
OrderCreate
466400BadPaymentRequest: [Message may vary]
25
OrderCreate
325424PaymentTimeout: [Message may vary]
26
OrderCreate
325400BadRequest: [Message may vary]
27
OrderCreate
466400InvalidPayment [Message may vary]
28
OrderCreate
495424Unexpected error with booking, message will vary
29
OrderCreate
490400No offer found for selected offer id
30
OrderCreate
325400A Pricing Error has Occurred
31
OrderCreate
157400Ticketing of private fares is not supported in one step order create
32
OrderCreate
118400SellerOrgId mismatch detected. Please reprice the offer.
33
OrderCreate
290400Seat [Seat] is not available
34
OrderRetrieve
486424An error has occurred and we are unable to complete processing. Please contact NDC.Info@alaskaair.com to issue a refund.
35
OrderChange (Pay for 2-Step Order Create)
75F400Payment time limit has expired. Please shop again.
36
OrderChange (Pay for 2-Step Order Create)
325424PaymentError: [Message may vary]
37
OrderChange (Pay for 2-Step Order Create)
325424GDSError: [Message may vary]
38
OrderChange (Pay for 2-Step Order Create)
708400PaymentDeclined: [Message may vary]
39
OrderChange (Pay for 2-Step Order Create)
325424ServiceTimeout: [Message may vary]
40
OrderChange (Pay for 2-Step Order Create)
466400BadPaymentRequest: [Message may vary]
41
OrderChange (Pay for 2-Step Order Create)
325424PaymentTimeout: [Message may vary]
42
OrderChange (Pay for 2-Step Order Create)
495424Unexpected error with booking, message will vary
43
OrderChange (Intl) (Pay for 2-Step Order Create)
118400Payment authorization failed (ValidationError): [Message with Vary]
44
OrderChange (Intl) (Pay for 2-Step Order Create)
325424"Payment authorization failed (PaymentProcessingError): Payment Error - Payment processing failed.
45
OrderChange (Intl) (Pay for 2-Step Order Create)
325424"Payment authorization failed (Timeout): Payment Timeout - Payment gateway timed out."
46
OrderChange (Intl) (Pay for 2-Step Order Create)
325503"Payment authorization failed (ServiceUnavailable): Service Timeout - Service temporarily unavailable."
47
OrderChange (Intl) (Pay for 2-Step Order Create)
79400A Payment Method is required in the request.
48
OrderChange (Intl) (Pay for 2-Step Order Create)
466400Multiple payment methods are not supported.
49
OrderChange (Intl) (Pay for 2-Step Order Create)
466400Supported forms of payment: CA
50
OrderChange (Seat Assignment)
79400Form of payment missing
51
OrderChange (Seat Assignment)
729400Invalid Currency Code
52
OrderChange (Seat Assignment)
73Q400Invalid Missing Flight Segment Data
53
OrderChange (Seat Assignment)
912400Invalid Missing Seat Data
54
OrderChange (Seat Assignment)
978400Could not process payment request. {Detailed Text}
55
OrderChange (Seat Assignment)
911500Unable to process - system error
56
OrderChange (Seat Assignment)
75F400Payment time limit has expired. Please shop again.
57
OrderChange (Reissue)
295424NoQPXCResults: Failed to change reservation
58
OrderChange (Reissue)
708400PaymentDeclined: Failed to change reservation Payment was declined
59
OrderChange (Reissue)
325400InvalidReissueMethodRequested: Failed to change reservation
60
OrderChange (Reissue)
794400PricingDiscrepancy: Failed to change reservation
61
OrderChange (Reissue)
129424CannotFindReservation: Failed to change reservation
62
OrderChange (Reissue)
76I400SegmentUnavailable: Failed to change reservation One or more segments was not available.
63
OrderChange (Reissue)
325424UnrecoverableFailurePNRQueued: Failed to change reservation
64
OrderChange (Reissue)
325424ReservationValidationFailure: Failed to change reservation
65
OrderChange (Cancel)
486424An error has occurred and we are unable to complete processing. Please contact NDC.Info@alaskaair.com to issue a refund.
66
OrderChange (Cancel)
325400ValidateRefundQuoteError: [Message may vary]
67
OrderChange (Cancel)
325400BadRequest: [Message may vary]
68
OrderChange (Cancel)
325422Unprocessable: [Message may vary]
69
OrderChange (Cancel)
325424CannotFindReservation: [Message may vary]
70
OrderChange (Cancel)
325424InternalServiceError: [Message may vary]
71
OrderChange (Cancel)
325424Unexpected error with cancel, message will vary
72
OrderChange (Cancel)
911500Posted OrderChange Cancel request failed unexpectedly.
73
OrderChange (Cancel)
486400Could not find the passenger surname in the request passenger list.
74
OrderChange (Cancel)
325424An error has occurred and we are unable to complete processing. Please contact NDC.Info@alaskaair.com to issue a refund.
75
OrderChange (Cancel)
486400Cancellation on this international point of sale order is not supported. Please contact NDC.Info@alaskaair.com to issue a refund.
76
OrderChange (Cancel)
118500Unable to retrieve order information. Please try again.
77
OrderChange (Cancel)
75F400Payment time limit has expired on this order.
78
OrderChange (Cancel)
486500Failed to cancel a Held Order.
79
OrderChange (Cancel)
325424Failed to cancel a Held Order: [Message may vary]
80
OrderReshop
295424Got Empty Result From QPXC
81
OrderReshop
325424Failed to Map Result
82
OrderReshop
325424Failed at QPXC
83
OrderReshop
325424Failed To Get Ticket Information
84
OrderReshop
325424No Results From Get Ticket InformationNDCConjunctive tickets on Intl POS
85
OrderReshop
486400Unable to Reshop booking {PNR} for the following reasons: 'Booking has EMD'
86
OrderReshop
486400Unable to Reshop booking {PNR} for the following reasons: 'Booking has code share flight'
87
OrderReshop
486400Unable to Reshop booking {PNR} for the following reasons: 'Booking has been exchanged'
88
OrderReshop
486400Unable to Reshop booking {PNR} for the following reasons: 'Booking has been upgraded'
89
OrderReshop
486400Unable to Reshop booking {PNR} for the following reasons: 'Booking has been partially flown'
90
OrderReshop
486400Unable to Reshop booking {PNR} for the following reasons: 'Booking has international origin'
91
OrderReshop (Cancel)
474400Confirmation code cannot be null or empty.
92
OrderReshop (Cancel)
474400Cancel details response is missing passengers and/or itinerary segments.
93
OrderReshop (Cancel)
129400Reservations response is missing reservation details.
94
OrderReshop (Cancel)
474400RefundTicketDetail.TicketNumber is required but was not provided.
95
OrderReshop (Cancel)
474400RefundTicketDetail.DisplayCurrency is required but was not provided.
96
OrderReshop (Cancel)
30400No eligible refund option could be resolved for the given point-of-sale and fare type.
97
OrderReshop (Cancel)
30400Unexpected refund option '{selectedOption}' cannot be processed.
98
OrderReshop (Cancel)
486400Could not find the order ID in the request
99
OrderReshop (Cancel)
486400Could not find the passenger surname in the request passenger list
100
OrderReshop (Cancel)
30424Ticket response was not available to build cancel reshop response.
101
OrderReshop (Cancel)
486400Cancellation on this international point of sale order is not supported.
102
OrderReshop (Cancel)
30424CancelOrderDetails did not return a successful response.