1 | | Inventory | Compliance | PCC | Resupply | Collections | Collections | Collections | Sales | VM group | VM group | VGM Forbin | VGM Forbin | Everything Access |
2 | | Clinical | Clinical | Resupply | PCC | Posting | Posting | Posting | Documentation | Training | Training | VM group | VM group | |
3 | | Compliance | Documentation | Documentation | Documentation | Documentation | Documentation | Documentation | Clinical | TimeClock | TimeClock | Training | Training | |
4 | | Documentation | Medicare Team | Medicare Team | SupplyAuth | Billing | Billing | Billing | Compliance | Sales | Sales | TimeClock | TimeClock | |
5 | | VM group | VM group | VGM Forbin | SupplyDocs | VM group | VM group | VM group | Documentation | Productivity | Productivity | Support Group | Support Group | |
6 | | Re-Auth | Resupply | VM group | VGM Forbin | Patient Pay | Patient Pay | Patient Pay | VM group | Purchase Order | Purchase Order | TechSupport | TechSupport | |
7 | | On-call | Re-Auth | SupplyAuth | VM group | Posting | Posting | Posting | Re-Auth | Purchasing | Purchasing | SupplyAuth | SupplyAuth | |
8 | | MPO | On-call | SupplyDocs | Schedule | Medicare Team | Medicare Team | Insurance | On-call | Patient Pay | Patient Pay | SupplyDocs | SupplyDocs | |
9 | | Non Compliance | MPO | Schedule | Resupply | Intake Orders | Insurance | Documentation | MPO | Posting | Posting | Schedule | Schedule | |
10 | | Prodcut Request | Non Compliance | Re-Auth | Order Status | Insurance | Documentation | CPAP Success4U | Non Compliance | Officemail | Officemail | Sales | Sales | |
11 | | Compliance Met | Prodcut Request | Order Status | New Patient Supply 1A | Documentation | CPAP Success4U | CPAPS4U | Prodcut Request | Management | Medicare Team | Resupply | Resupply | |
12 | | | Inventory | New Patient Supply 1A | MPO | CPAP Success4U | CPAPS4U | Chart Review | Inventory | JKM | Management | Re-Auth | Re-Auth | |
13 | | | Compliance Met | MPO | Non Compliance | CPAPS4U | Chart Review | Authorization | Compliance Met | HR | JKM | Productivity | Productivity | |
14 | | | | Non Compliance | Intake Orders | Compliance | Authorization | Call to Action | Stat Order | Inactive | HR | Purchase Order | Purchase Order | |
15 | | | | Prodcut Request | Insurance | Compliance Met | Call to Action | Appt Sign-In | Call to Action | Employees | Inactive | Purchasing | Purchasing | |
16 | | | | Intake Orders | CPAP Success4U | Chart Review | Appt Sign-In | | Appt Sign-In | Documentation | Employees | PCC | PCC | |
17 | | | | Insurance | CPAPS4U | Authorization | | | | Credentialing | Documentation | Patient Pay | Patient Pay | |
18 | | | | CPAP Success4U | Compliance | Call to Action | | | | CPAP Success4U | Credentialing | Order Status | Order Status | |
19 | | | | CPAPS4U | Compliance Met | Appt Sign-In | | | | CPAPS4U | CPAP Success4U | On-call | On-call | |
20 | | | | Compliance | Clinical | | | | | Complaint | CPAPS4U | Posting | Posting | |
21 | | | | Compliance Met | Authorization | | | | | Collections | Complaint | New Patient Supply 1A | New Patient Supply 1A | |
22 | | | | Clinical | Stat Order | | | | | Chart Review | Collections | MPO | MPO | |
23 | | | | Chart Review | Call to Action | | | | | Billing | Chart Review | Non Compliance | Non Compliance | |
24 | | | | Authorization | Appt Sign-In | | | | | AllCare | Billing | Prodcut Request | Prodcut Request | |
25 | | | | Stat Order | | | | | | Call to Action | AllCare | Officemail | Officemail | |
26 | | | | | | | | | | Appt Sign-In | Stat Order | Medicare Team | Medicare Team | |
27 | | | | | | | | | | | Call to Action | Management | Management | |
28 | | | | | | | | | | | Appt Sign-In | Joibiz Support | Joibiz Support | |
29 | | | | | | | | | | | | JKM | JKM | |
30 | | | | | | | | | | | | Inventory | Inventory | |
31 | | | | | | | | | | | | Intake Orders | Intake Orders | |
32 | | | | | | | | | | | | Insurance | Insurance | |
33 | | | | | | | | | | | | HR | Inactive | |
34 | | | | | | | | | | | | Inactive | Employees | |
35 | | | | | | | | | | | | Employees | Documentation | |
36 | | | | | | | | | | | | Documentation | Credentialing | |
37 | | | | | | | | | | | | Credentialing | CPAP Success4U | |
38 | | | | | | | | | | | | CPAP Success4U | CPAPS4U | |
39 | | | | | | | | | | | | CPAPS4U | Compliance | |
40 | | | | | | | | | | | | Compliance | Compliance Met | |
41 | | | | | | | | | | | | Compliance Met | Complaint | |
42 | | | | | | | | | | | | Complaint | Collections | |
43 | | | | | | | | | | | | Collections | Clinical | |
44 | | | | | | | | | | | | Clinical | Chart Review | |
45 | | | | | | | | | | | | Chart Review | Billing | |
46 | | | | | | | | | | | | Billing | Authorization | |
47 | | | | | | | | | | | | Authorization | AllCare | |
48 | | | | | | | | | | | | AllCare | Stat Order | |
49 | | | CRM Modules | CRM Modules | CRM Modules | | | | | | | Stat Order | Call to Action | |
50 | | | | | | | | | CRM Modules | | | Call to Action | Appt Sign-In | |
51 | | | | | | | | | | | | Appt Sign-In | | |
52 | | | | | | | | | | | | EqReturn | | |
53 | | | | | | | | | | | | | | |
54 | | | | | | CRM Modules | CRM Modules | CRM Modules | | | | | | |
55 | | | | | | | | | | CRM Modules | CRM Modules | CRM Modules | CRM Modules | CRM Modules |
56 | | | | | | | | | | | | | | Employee |
57 | | | | | | | | | | | | | | CDR |
58 | | | | | | | | | | | | | | Inbound SMS |
59 | | | | | | | | | | | | | | SMS |
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125 | | | We redesigned the group access for the CRM, as the way it was done previously caused looping of rights due to using groups of queues (i.e. Billing) for both queue and group of agents. |
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126 | | | The new design we devided the agents in to group staff (i.e. ZBilling Staff) and then used the groups for queue rights ony i.e. (Billing). |
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128 | | | Here are all the Staff groups, and the queues each have access to. |
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